Midlands Honda

I would like to commend Paul Ahn, a financial officer, for his assistance and hard work in all of our dealings with Honda Financial services. Paul is very knowledgeable in finding financing for people who for his assistance and hard work in all of our dealings with Honda Financial services. Paul is very knowledgeable in finding financing for people who may not have excellent credit, and finds the financing at rates that are not exorbitant. He is friendly, personable, and goes out of his way to make the financial portion of the sales experience as painless as possible. He really works very hard to put the customers at ease and comfortable with the whole process of purchasing a vehicle. More

I live in Ohio and I was trying to help my daughter buy a car in California. I ran across Midlands on a website somewhere and thought I would call. I don't know much about buying cars and neither does she so car in California. I ran across Midlands on a website somewhere and thought I would call. I don't know much about buying cars and neither does she so we had to ask someone if she was getting a good deal on the car she picked out. Even though he had no chance of actually selling her a car, Mr. Branham still took the time to answer questions, look up some book values and assured us it was a good deal. He recommended getting a Carfax which we did and it turns out the car had been in an accident. We feel like smarter shoppers now thanks to him. Thank you! More

I visited this dealership to look at used cars because I was interested in purchasing a car for my grand daughter. I was met by a very friendly and knowledgeable sales person (Jack Witty) He talked with us was interested in purchasing a car for my grand daughter. I was met by a very friendly and knowledgeable sales person (Jack Witty) He talked with us about our needs, and about the choice of cars. He was very polite and concerned about making sure we had all the information we needed in order to make a sound decision. He showed us several cars and expained the difference between them. Bob Carter also assisted with explaining the information. I have visited several dealerships and found that by far these salesmen were the most knowledgeable and friendly. They immediately put our concerns and needs ahead of just selling a car. I have purchased from them before. That is one of the resons I went back to them. They are the "BEST" More

Although it was an exceptionally busy day for salespeople, Doug acted as if we were his only customers. We were not sure of the model we wanted, or even that we wanted a new rather than used vehi salespeople, Doug acted as if we were his only customers. We were not sure of the model we wanted, or even that we wanted a new rather than used vehicle, so we test-drove over half a dozen cars and crossover SUVs, taking several hours to decide. Then, we had to compare one model to another, to see which one we could get the better deal on. During this whole time, Doug was patient, friendly, courteous, and helpful, making it seem like he had all day to assist us. He went over and above the effort many salespeople would have made, and we greatly appreciated his assistance. More

I initially spoke with Mike on the phone about a Suzuki Grand Vitara that I saw on Auto Trader and the Midland Honda website which I must say is more advanced than other dealerships. We set up an appointme Grand Vitara that I saw on Auto Trader and the Midland Honda website which I must say is more advanced than other dealerships. We set up an appointment for me to come see the vehicle but I decided to come a day earlier where I met Mark upon entering the dealership. We discussed the Suzuki and the price (which was listed different on the internet) than what he was working with for the day. He excused himself and checked the price I quoted and came back to say I was correct. I test drove the vehicle but was still undecided about making the purchase and trading in another vehicle. Since the price was so low I asked about holding the vehicle and we came up with a deposit that I could live with. (Glad I did as other customers came in that day for the same vehicle) Mark also assisted me with starting my credit check for possible financing through one of their banks. Within the next 2 days Steven from the finance department contacted me to follow up on the credit check and financing and to inform me that everything looked good and we cold go forward when I came in. Today I returned to finish the deal without my trade in. Mark again was more than helpful in the final preparation of paper work and cleaning up the vehicle. Steven was very professional while explaining all paper work and the fees. (It gets a bit stressful when all the additional fees are totaled up and the amount is more than you anticipated). He even worked at getting me the best interest rate in town which was lower than my credit union and told me to bring in my other vehicle and that I wanted to trade in and they would buy it. Overall the experience was excellent I knew what I wanted and got without all the hassels and pressure some sales representatives put on you. I would recommend Midland Honda and Mark Rossi as the sales representative to anyone looking for a good deal on a vehicle. More

Chris Alston was very helpful and courteous. He listened to our needs and understood that we were very early in the car search process. He knew we were not going to make a purchase that day, but was glad t to our needs and understood that we were very early in the car search process. He knew we were not going to make a purchase that day, but was glad to show us around and allow us to look at and drive any vehicle we were curious about. Some dealers have you sit at a desk and talk to you for 20 minutes before you even see a car. This was not the case with Chris. He took us out to the lot to see what we wanted. Chris wanted to help us with our car search and gave us the information we needed. We even made a second trip back to his location, but he never pressured us in any way. We did not make a purchase at this dealer because they did not have the used car we were looking for. But in the future Chris will be the first person I will call when considering a new car. More

Excellent price. The numbers quoted over the phone and by email were accurate and fair. My salesperson, Maureen Brazel, was informative and responsive. She took the time for the test drive and feature e by email were accurate and fair. My salesperson, Maureen Brazel, was informative and responsive. She took the time for the test drive and feature explanation, even though I already had chosen the exact car in advance. She was also open about their approach for trade-ins, saying that it was not considered in the price quote and was handled as a separate transaction. The Business Manager was professional and respectful, and there were no surprises during the entire inquiry-to-purchase. The car was prepped and ready per my specifications. I have not purchased a NEW car in 26 years, mainly due to the extremely difficult time for that first car (which was an Accord). I can say this purchase exceeded my expectations. More

I bought an Acura TSX today from Midlands Honda. My sales associate, Mark Rossi, provided me with outstanding service throughout the sale of my car. He is extremely knowledgeable on Acura auto, and an sales associate, Mark Rossi, provided me with outstanding service throughout the sale of my car. He is extremely knowledgeable on Acura auto, and answered each and every question I had. Mark is the best sales associate I have ever dealt with while buying a car. I would also like to thank Chris, Bob, and Stephen in the finance department. Each one went above and beyond to ensure I received the best deal when puchasing this Acura. I highly recommend Midlands Honda to anyone interested in purchasing a vehicle, while getting the best customer service possible. Another advantage to Midlands Honda is their website. It was very helpful and easy to browse through the inventory while shopping online for a car. I would like to personally thank the entire Midlands Honda team for the wonderful experience I had working with them to purchase my vehicle. Keep up the good job! Sincerely, Missi McGinnis More