Midlands Honda

I did not feel pressured and genuinely felt like the employees were there to help me. The salesman really listened to what I was looking for in a car, and was able to help me find a great match. My only employees were there to help me. The salesman really listened to what I was looking for in a car, and was able to help me find a great match. My only complaint, and it is not a big one, was that the salesman left us sitting and waiting a couple of times to deal with other customers whom he had already sold a car. All in all it was a pretty painless experience. More

Our experience buying a used Honda Oddessey went very well. Laura Glass was very helpful and worked with us over a couple of months to find the right car. She went the extra mile to make sure all the d well. Laura Glass was very helpful and worked with us over a couple of months to find the right car. She went the extra mile to make sure all the details were handled with the least inconvenience to us. We are extremely pleased with the car and our experience at Honda Midlands. More

My husband and I came to Midlands Honda with our daughter in search of college graduation present for her. The staff at Midlands Honda are truly apart of our extended family. At Midlands Honda, the car buyin in search of college graduation present for her. The staff at Midlands Honda are truly apart of our extended family. At Midlands Honda, the car buying process is really breeze. Working with Chris and Xavier ensured this and even when it came time to talk with Stephen in the Finance Department, again it was smooth and very comfortable. My daughter absolutely loves her car. Looking forward to doing more business with Midlands in the future. More

Larry was like father figure. Speaking with Larry was like speaking to one of my family members. Very relaxed atmosphere. Very pleasant experience, with sale of used vehicle, trade-in and financing. V like speaking to one of my family members. Very relaxed atmosphere. Very pleasant experience, with sale of used vehicle, trade-in and financing. Very friendly staff all the way around. I would recommend Midlands Honda to family and friends. More

Willie is a great salesman and Steve gave us excellent financing assistance. We highly recommend this dealership. We purchased a used van that had some damage to the top that we didn't see before we dro financing assistance. We highly recommend this dealership. We purchased a used van that had some damage to the top that we didn't see before we drove it home. Once we saw the paint damage, Willie immediately said that the dealership would repair it at no charge to us. It was an excellent and quick repair experience. More

My husband and I have bought many cars during our 29 years of marriage, but we have never dealt with a salesperson as professional as Mark Rossi. From the moment we walked in the door, Mark went above a years of marriage, but we have never dealt with a salesperson as professional as Mark Rossi. From the moment we walked in the door, Mark went above and beyond our expectations to make this the most pleasant car buying experience we have ever had. First, his out-going personality and extraordinary efforts to make us "comfortable" at Midlands Honda were exceptional. A buyers initial encounter with their salesperson can "make or break" a deal. We have left dealerships before because of the attitude and behaviors of the individual that was "supposedly" helping us. Second, Mark worked exceptionally hard to secure the figures we needed to trade our car and buy a new Honda. He was quite efficient in expediting the process! Third, Mark knows his product and believes in it's quality. This is huge when you have patrons that are comparing similar types of vehicles. It is very frustrating when you are trying to work with someone who can't answer your questions. And finally, Mark made sure our new car was in tip-top shape before we drove it off of the lot (well past closing time). We were tired after a very long day (just as we know he was). We have never had our salesperson wash our new car for us! Midlands Honda should be proud to have someone like Mark Rossi representing their company!!! His customer service was outstanding, and you can bet we will refer friends and family to him! And just as a note, this is our sixth Honda purchase. Thanks Mark for a job well done! More

I was looking for a good dependable vehichle for a great price. Upon looking on the internet at autofinder.com, I found several used SUV's in my price range alll at one place...I also noticed their pricing price. Upon looking on the internet at autofinder.com, I found several used SUV's in my price range alll at one place...I also noticed their pricing was EXTREMELY competative. I call, got Thomas Kemp on the phone and let him know I was an hour away and would be ther shortly. His previous appointment ran over so he had Maureen help me...she showed me several SUV's, and was very informative. However, as I arrived close to closing time, I elected to drive back the following morning. Thomas Kemp directly helped me the next day. With the most friendly, helpful, no-pressure professionalism possible, Thomas Kemp put me in an SUV to suit my need. I left Midlands Honda with a smile on my face, a "new-to-me" vehichle and feeling as if I'd made a wonderful choice in vehichle and Dealership. I HIGHLY recommend Midlands Honda for price, variey and friendly service and definately suggest you ask for Thomas Kemp...you'll leave feeling like you had a fruitful and painless experience as well! Thank you Thomas, Maureen and Midlands Honda for a job well done! More

Bought a 2000 Grand Jeep Cherokee for my college age son "as is" for $4K based on the dealership saying and in print on their web-site: "we put all our used vehicles through an EXTENSIVE INSPECTION before h "as is" for $4K based on the dealership saying and in print on their web-site: "we put all our used vehicles through an EXTENSIVE INSPECTION before hitting the lot in order to ensure they are of the highest quality." Needless to say, I had to have the transmission rebuilt, entire cooling system replaced including the water pump at a cost of $2500. The used car manager was nasty to my wife but agreed to pay $1000 toward the repairs which they did pay. However, I wanted the full amount since the repair shop claims these items were tampered with and covered up (glue on the thermostat, wire fan harness stripped of insulation, etc) in order to give the appearance the car was in good shape. This could have been done by the person who traded it in (as the dealership states). But how was this vehicle "extensively inspected"?. I tried to appeal to the management but to no avail. The used car manager and general manager were very rude when confronted with our problem, couldn't answer this question (about the extensive inspection) and basically said I bought the car "as is...it doesn't get any simpler than that". Buyer beware. This vehicle should NEVER have been put up for sale. "as is" means the buyer is aware of the problems and is willing to take care of them. "as is" is not hidden defects. I have the auto repair report and parts taken out as evidence. We expected more from a reputable dealer. A woman named Sherica was the only bright spot for the employees who work there. She was nice and helpful. More

Larry Stover is the best salesmanme,or my father has ever dealt with,and believe me,we have dealt with alot of salemen.He made our buying experience very pleasurable,and he went above and beyond to make sure dealt with,and believe me,we have dealt with alot of salemen.He made our buying experience very pleasurable,and he went above and beyond to make sure we were satisfied!Everybody at Midlands Honda were great,and I would recommend everybody to check them out!Thanks again Larry for the awesome customer service! More

This was the best car buying experiance I have ever had. The car was at such a good price that I could not beleive even with it being certified. The car was much cheaper than I could find anywhere new and The car was at such a good price that I could not beleive even with it being certified. The car was much cheaper than I could find anywhere new and in better condition. The next car that I go to purchase will be from Midlands Hond. I just hope that Mark is still there by the time I need a new car. More