Midlands Honda

Positive Review I was very satisfied with the way Tim Garvin helped my family & I buy a car . He was very kind & patient with us ! I would recommend anyone who’s inte I was very satisfied with the way Tim Garvin helped my family & I buy a car . He was very kind & patient with us ! I would recommend anyone who’s interested in buying a car at Midlands Honda to go through Tim Garvin ! More

Sweet Deal and Very Low Miles Friendly atmosphere and no pressure!! Great looking vehicles and great prices!! Dealership did lots of extra maintenance to used vehicles than most de Friendly atmosphere and no pressure!! Great looking vehicles and great prices!! Dealership did lots of extra maintenance to used vehicles than most dealerships. Very impressive!! Our sales person Forrest Hairston was excellent, friendly, and very personal. More

Good Dealership, just avoid dealing with Steve Goldstein Used Car Sales Manager, Steve Goldstein, initially started off as friendly, introducing himself and giving information on his background while the sal Used Car Sales Manager, Steve Goldstein, initially started off as friendly, introducing himself and giving information on his background while the sales associate was locating keys for our test drive. Then, when it came time to buy the car, Steve Goldstein's behavior completely changed when we voiced a small concern, escalating quickly to a rude, condescending way of speaking to us. We considered leaving at that point, because, when such a small concern dramatically changes someone's personality, it really makes you question how business is done. What if it had been a larger matter? Would our concerns be addressed appropriately? It really shows someone's true colors when they are faced with any kind of concerning matter that deviates from the norm. His sarcasm and condescension has really taken away from the whole car-buying experience. It is interesting how this small negative portion of the experience has overshadowed the positive aspects. I would recommend the dealership, but advise others not to deal with this particular sales manager. The sales associate was very friendly and helpful, so it's a shame that the sales manager actually diminished our feelings about the experience - especially over something so trivial. More

Sales person The sales person Forrest was very professional polite and very helpful knowledgeable friendly went out of his way to make sure all paperwork and we we The sales person Forrest was very professional polite and very helpful knowledgeable friendly went out of his way to make sure all paperwork and we were pleased with our purchase More

Above and beyond My Saturday did not originally start with buying a car. My friend Julia had just purchased a car and I loved it. I needed a car to travel to work s My Saturday did not originally start with buying a car. My friend Julia had just purchased a car and I loved it. I needed a car to travel to work since I commute. Charles provided such excellent customer service and went above and beyond to ensure the best deal possible. I couldn't resist. I walked in riding with a friend and left with a 2013 Honda. It was clean and kept up immaculately. I drove it to work today all smiles. This is my 1st Honda and I'm already in love! Thank you guys so much! More

Enjoying my Mercedes Benz !! I'm so happy a family member recommend me to come to Midlands Honda. Great service ! I was greated from the moment i drove into the parking lot. Speci I'm so happy a family member recommend me to come to Midlands Honda. Great service ! I was greated from the moment i drove into the parking lot. Special thanks to Jerri Audis he made sure i was satisfied with my purchase was very kind and detailed on everything.Claude P the finance Mgr. thumbs up for u also I'm enjoying my 2015 Mercedes Benz. More

Very friendly, prompt, and smooth process in purchasing The reason why I gave this rating is because I am a satisfied customer. Secondly, I give this rating because the sales lady (Ms. Claudette Green) did The reason why I gave this rating is because I am a satisfied customer. Secondly, I give this rating because the sales lady (Ms. Claudette Green) did an outstanding job in helping me purchase my new car. The process was quick, hassle free, and amazing. I would definitely recommend anyone that is looking to purchase a new car to come see you all at Midlands Honda. Special thanks once again to you Ms. Claudette Green!! Good luck and Blessings to you!!! Thanks Chris in finance also.... More

Pressured into an extended warranty by the finance director I recently purchased a vehicle from Midlands. When I arrived I was greeted by a very personable salesman, who I eventually bought the car from. Marcus I recently purchased a vehicle from Midlands. When I arrived I was greeted by a very personable salesman, who I eventually bought the car from. Marcus was very upfront and honest and I enjoyed my shopping experience. He guided me through the paperwork process and all- in- all, it was a great experience. It was then to the finance director who began his high pressure extended warranty pitch. After assuring him that I didn't need an extra warranty, he reduced the price of it and told me that if I purchased it and changed my mind even the next day it could be cancelled immediately. I tried to cancel it the next day but one would return my calls,I only got voice mails. Emailed him and no response.. Days later in a voicemail I was assured that the warranty had been cancelled. Now I am receiving monthly bills to repay the loan with the warranty still attached and interest accruing daily. I called the finance dept for 3 days and no response, only voicemails. Now they say it will take weeks to cancel. The salesman was great, finance dept not so!!! More

Wonderful Experience If you’re in the market for purchasing a vehicle then this is the place for you! We had a wonderful experience and most of us know that doesn’t happen If you’re in the market for purchasing a vehicle then this is the place for you! We had a wonderful experience and most of us know that doesn’t happen very often when buying a car. Jerry Ardis was a pleasure to work with. He was very humble from the start. Not once did we find him pushy or inpatient throughout the whole ordeal. I would highly recommend him. More

EXCELLENT CUSTOMER CARE I contacted Mr. Green about the damage on my 2017 HRV . Another dealer gave me an outrageous quote. To my surprise he was able to give me not only I contacted Mr. Green about the damage on my 2017 HRV . Another dealer gave me an outrageous quote. To my surprise he was able to give me not only a solution to my problem in less than ten minutes, but also a better price. I am scheduled to have my car fixed next week. Thank you Mr. Green for your kind and thoughtful customer service. Helen Brooks More