Midlands Honda

My boyfriend and I had such a good experience at Midlands Honda with Shereece and Zeke! We each bought used Toyotas, and they were able to get our payments and interest as low as possible. We love our vehicl Honda with Shereece and Zeke! We each bought used Toyotas, and they were able to get our payments and interest as low as possible. We love our vehicles and cannot thank Shereece and Midlands Honda enough! More

Service labor is very high. Parts are even higher. Purchased a sensor my 2012 Honda Accord was giving a code on bad sensor. New sensor wasn’t correct part but because I had opened it they wouldn’t ref Purchased a sensor my 2012 Honda Accord was giving a code on bad sensor. New sensor wasn’t correct part but because I had opened it they wouldn’t refund me or swap out part which was $76.00. Took car in to dealership and they said it was a different sensor then I thought it was. $296.00 part. Final bill was $486.00 rest of cost after $296.00 part was labor. When they brought my car into the customer service bay the front driver side tire was flat. Instead of backing up to put air in the tire which was flat the morning they pulled the car in and checked the tire for leak and found no leak it was flat when I picked it up. Instead of backing up 20 feet to add air to the tire which was completely flat the service rep drove the car all the way back around the entire building on a flat. Said it wouldn’t mess the rim up doing that. Well what about the tire side wall? Won’t take my car back to this dealership. Very high prices and very unprofessional. 20 feet at the most this guy could have backed my car up and been in the repair area of the garage to put air in my tire but instead he drove it completely around the building to put air in the tire. What in the world are these people thinking? Was going to raise xxxx about it but that never solves anything. But letting the consumers out there know how pricey and lack of professionalism they are might save someone from making same mistake I made taking m car there. Will find a better mechanic shop to work on my car from here on out. More

I came from Florida to buy from here! Everyone, I recently purchased the only 2020 Honda Civic Type R that Midlands Honda had, and I am speechless. I’m not just talking about the car, t Everyone, I recently purchased the only 2020 Honda Civic Type R that Midlands Honda had, and I am speechless. I’m not just talking about the car, the car is excellent, it drives fantastic, it’s beautiful, and I couldn’t have selected a better car to use for my family and me, but the service, the service was indeed one of a kind! I came all the way from Tampa, Florida, to purchase this vehicle from Midland Honda, and they all did an incredible job in ensuring that I was given a thorough, and I mean a very complete and comprehensive experience in purchasing a vehicle. I was given a hands-on experience to educate me on practically every feature that the Type R had available. I want to give a special thanks to Claudette, a saleswoman who did an immaculate job to ease the buying experience for me and having all of the paperwork ready once I got there. Claudette was super friendly, experienced, and knowledgeable in everything having to do with my new car, thanks again, Claudette. Lastly, I want to thank Alex and Jake for providing me the best deal possible for my vehicle, and they did not miss a beat when it came to ensuring that I was given a fair deal and one that I am genuinely grateful for. Midlands Honda honestly went above and beyond in providing me an amazing car shopping experience that far exceeded my expectations, and I thank them for that. I also want to mention, and while some car dealerships claim they are military friendly, Midlands Honda puts words into actions by showing it not just with the service that they provided me, but with the deal that I had made with them. If I ever need a car in the future, or if I ever have to recommend a place to someone, being that I’m all the way in Florida, I would absolutely and without hesitation recommend Midlands Honda in Columbia, South Carolina! David More

I bought a 2014 Dodge Challenger with a 3 year warranty(which no one explained to me what exactly it all covered)on May 19, 2020. It was raining and on the way home a sensor about park assist came warranty(which no one explained to me what exactly it all covered)on May 19, 2020. It was raining and on the way home a sensor about park assist came on. Googled it, said the sensors may just need to be wiped clean. 2 days later on our way to GA 9 different sensors started going off on the panel cluster, called Midlands on our way back home said they were closed for the weekend & monday was a holiday it would be several days until they could look at it. They wouldn't give us a loaner because we lived in NC so we had to take it home. We found a dealership closer to us to look at it. They said the air stopped because the pulley for it is almost completely broken off and as for the sensors they finally found it to be a bad ground. They said the pulley was quite noticeable and found it interesting Midlands Honda didn't experience or claim to have knowledge of any of this. I called several times, no one would respond, on June 10, 2020 I eventually got Zeke on the phone and was explaining to him the situation he said no one at their dealership experienced any issue with it, something must have went wrong right after we bought it.🙄🤔 Also, my tag was supposed to be mailed to me, when i called on June 10, 2020 I also spoke to Brooke, she said she was overnighting my tag. It is now June 16, 2020 I left Brooke a message yesterday inquiring about my tag and crickets still. Do yourself a favor purchase your vehicle elsewhere. More

I absolutely loved the experience of being in Midlands Honda. The staff was very friendly and well trained. My salesman Damien did an excellent job! Honda. The staff was very friendly and well trained. My salesman Damien did an excellent job! More

Will emmett is a scammer.Do not use this area while Will emmett is a scammer. Do not use this area while working there as you will.be scammed out of money that will then be takes to another place Will emmett is a scammer. Do not use this area while working there as you will.be scammed out of money that will then be takes to another place More

Great experience with Forrest Hairston We had a terific experience. I would highly recommend dealing with Midlands. The followed up on my repairs. Thanks again experience. I would highly recommend dealing with Midlands. The followed up on my repairs. Thanks again More

Great Customer Service It was a great experience coming to Midlands Honda on Killian Road. Chris Alston provided top notch service and was very knowledgeable on the care I It was a great experience coming to Midlands Honda on Killian Road. Chris Alston provided top notch service and was very knowledgeable on the care I test drove. I am a true fan of this dealership. More

Still has paper tags and already broken. We have had our new car for less than two weeks, and it is already undriveable because the engine makes this HORRIBLE knocking sound when it runs. All We have had our new car for less than two weeks, and it is already undriveable because the engine makes this HORRIBLE knocking sound when it runs. All of our savings into a new car and now we have to figure out how to pay for a, likely, extremely expensive repair. All because this dealer is fine selling piece of crap cars to families. Go anywhere else! More

Scam Alert! SCAM ALERT! If you are looking to have items added to your principal amount without being disclosed, then look no further than Midlands Honda. Let m SCAM ALERT! If you are looking to have items added to your principal amount without being disclosed, then look no further than Midlands Honda. Let me start by saying that I have purchased 3 used vehicles from Midlands Honda, and I have had decent experiences previously, but their new way of doing business is down right crooked. I found a vehicle online that Midlands Honda had that met almost all of my needs. The only issue I had was that it had higher mileage than I was comfortable with, so, I drove the car and negotiations began. During negotiations, I asked for my trade in value to be increased due apprehensions that I had about the mileage. The Finance manager (Zeke or Jake- not sure) then approached me with a deal; they would throw in a warrant for 2 years and at the same price… That’s what I needed, and I was ready to buy. The process of “paperwork” was very rushed, and everything was done digitally (meaning I never saw any paperwork when I was closing, and instead signed a tablet with my digital signature). But, I was told everything was fine, and when I asked about the warranty price I was assured that it would “be removed.” This was late in the day, the office was closing, and I was told that I could get the “paperwork” tomorrow once I brought my trade-in title back. I thought I was purchasing from a reputable place, so this was fine by me. I return the next day to hand over my title and retrieve the “paperwork.” Instead of “paperwork” I received a USB drive with my warranty and my purchase documents. Just so it’s clear, I NEVER RECEIVED ANY PAPERWORK. Since everything seemed above board, and my warranty was in the USB, I threw it in my glovebox to keep it where I needed it. Fast forward about a week, and I receive loan documents from the bank and my principle amount was 2,195 more than expected. Upon further inspection, this was the cost of the warranty that they were going to “throw in.” It appeared that I was not only lied to, but the lack of paper work would indicate that they made every effort to conceal what they were doing. When confronted with this, the finance manager said he added this because, “we needed to get the payments where you wanted.” So basically, they charged me MORE MONEY to my loan because they were helping me with my payments… somehow… and they thought this was supposed to make sense… When confronted they basically called me a liar and told me that they would cancel the warranty, remove that amount from the principle, and offer a small check in leu of any price adjustment that I requested. Thus far, they have only come through on one of those things. Moral of the story, I went to this place because I felt like I could trust a large, established dealership. Unfortunately, they appear to do business in a manner that is more consistent with a daytime cheap commercial type place. These folks used underhanded tactics to not only deceive- but made every effort to conceal what they had done. In truth, I am far from being restored to whole, and the last thing I want is for anyone else to fall into this trap. Avoid purchasing here at all costs. More