Midlands Honda

Exceptional service from Midlands Honda and James Pratt I recently purchased a new 2014 Honda Accord EXL with Navigation from Midlands Honda. This is my third Accord, all of which have been purchased from t I recently purchased a new 2014 Honda Accord EXL with Navigation from Midlands Honda. This is my third Accord, all of which have been purchased from this dealership. Great experience, great service and great price! James Pratt did a fantastic job working with me and my broker from beginning to end. There was no pressure and his follow-through on getting us what we needed to make an informed decision was exceptional. I am certain that all their reps are great, but highly recommend asking for James! More

Friendly, helpful and efficant Dwayne was very helpful immediately when I walked in. He introduced me to the sales manager and accompanied me on the test drive, he was very knowledg Dwayne was very helpful immediately when I walked in. He introduced me to the sales manager and accompanied me on the test drive, he was very knowledgeable about the 2013 Hyundai Sonata, I purchased. I had a pleasant experience at Midlands Honda and would recommend this dealership to my friends and family! They made the tedious parts of purchasing a vehicle as simple as possible and we're very accommodating to my family that was with me. Midlands Honda is a professional environment and all it's employees act as such. More

MIDLANDS HONDA IS THE WAY TO GO I enjoyed my overall experience with Mr Dwayne Smith & his team. I went inside of the dealership not knowing what to expect or who to talk to but left I enjoyed my overall experience with Mr Dwayne Smith & his team. I went inside of the dealership not knowing what to expect or who to talk to but left with a huge smile. Excellent & quick service! Midlands Honda is the way to go! More

I trust Inspira and Talmadge Both were honest, friendly and made sure that I didn't drive off with another vehicle, which had a problem. They took the stress out of the car-buy Both were honest, friendly and made sure that I didn't drive off with another vehicle, which had a problem. They took the stress out of the car-buying experience for me. Thanks, Inspira and Talmadge, for your kind, Christian customer service. Sara Damewood More

My Presidential Experience!!! I came in on yesterday 5/30/14 with very low expectations of leaving with a Honda. I was thinking to myself, this is a large dealership that doesn't h I came in on yesterday 5/30/14 with very low expectations of leaving with a Honda. I was thinking to myself, this is a large dealership that doesn't have time for a lil small buyer as me. However, from the moment I left my truck, I was greeted with an amazing smile and a firm hand shake from Dwayne Smith. He never made me feel obsolete and worked with me step by step until I felt comfortable enough to purchase. He showed me several vehicles and when I felt it was impossible, he introduced me to Chris Alston. Chris treated me so much like family until I gave him the nickname "Uncle Chris" lol! Together these two hardworking men presented me with a car and a deal that was truly unbelievable!!! Lastnight not only did I purchase my very first Honda, I met an amazing team that I now respect and appreciate. There is No Other Dealership or Group of Salesmen I would refer other than this team, whom I purchase my 2011 Honda Accord from!! Very Happy Customer, Benita Mccullum More

First Time Buyer As a first time buyer, I did TONS of research online. I found a vehicle that peaked my interest and fit in my price range at Midlands Honda. After vis As a first time buyer, I did TONS of research online. I found a vehicle that peaked my interest and fit in my price range at Midlands Honda. After visiting the dealership, I took the car home for the night and purchased it the very next day. If you're in the market for a new vehicle -- Go to Midlands Honda and ask for Wayne Thompson. Wayne made the process easy and exciting. With his help, I was able to overcome the hesitations first time buyers can incur. I have had the vehicle for a few months now and I know I made the right decision. Plus, it makes you feel good when you return for services such as an oil change, they still remember your name. More

love my civic! Wonderful dealership easiest buy I've ever done. Super great experience our salesman did a wonderful job showing us everything so patient and not push Wonderful dealership easiest buy I've ever done. Super great experience our salesman did a wonderful job showing us everything so patient and not pushy. I will buy again from midlands honda. More

Very satisfied customer I bought my Honda Pilot Touring from Midlands Honda a few weeks ago. My husband and I had been looking for a Pilot for the last few months. One fina I bought my Honda Pilot Touring from Midlands Honda a few weeks ago. My husband and I had been looking for a Pilot for the last few months. One finally popped up on Midlands Honda website. We knew we had to jump on it quickly. The price was just what we were looking for in a Touring. When we arrived at the dealership the sales associate Claude Patterson was excellent. He greeted us professionally, and immediately brought the truck around for us to see. He even accommodated my 2 kids. I had questions about a week later, and Mr. Patterson customer service was on point. I would recommend anyone to Midlands Honda. More

Claudette Green I have purchased my last 4 cars from Midlands Honda, of those 4, Claudette has sold me 3 of them. She is always so friendly and welcoming. Her cust I have purchased my last 4 cars from Midlands Honda, of those 4, Claudette has sold me 3 of them. She is always so friendly and welcoming. Her customer service is by far the best I've seen in any dealership. She makes sure you understand what you are purchasing and ensures you are absolutely in love with the vehicle before you leave the lot. I will definitely continue to come to Midlands for all of my Honda purchases because of her. More

Pre Owned Nightmare I would never recommend buying a pre owned car from Midlands Honda. I purchased a 2002 Grand Cherokee with 131,000 miles approximately 4 weeks ago. I I would never recommend buying a pre owned car from Midlands Honda. I purchased a 2002 Grand Cherokee with 131,000 miles approximately 4 weeks ago. I was looking for a dependable car for my 16 year old son. I test drove the car and did the routine maintenance check such as AC, Tire Tread, No check engine light, etc. I asked the sales person Claudette, about the inspection process on the vehicle. It was explained to me which sounded as if it was thoroughly inspected. I agreed to purchase the vehicle and told Claudette I would pick up the car the following day at noon. I asked for the routine wash and for the car to be filled up. I then followed up the following morning and asked for the car to be ready, cleaned, and filled up. Upon arrival, the car was washed but had very little gas. The car mats were also missing. I asked Claudette about the gas and I was told the policy was a $20 fill up max was allowed on used cars. I was also told the car mats were thrown away. She was able to find me some temporary mats to use, but I had to fill up the car so I could get the car home. I felt as if I had to constantly push the envelope to get anything done. The loud music was blaring through the dealership as well, so it did make it hard to even hear or think when purchasing the car. I wish I could say the experience got better the next few days, but that was just the beginning. The next morning when driving the car, the check engine light came on. I called Claudette on her cell phone and told her about the check engine light. She told me that she was off that day and to call service. I called the service department and they told me to bring it in. I brought in the car and the service manager he would read the check engine light and they would take care of the issue, since I just bought the car the previous day. I dropped off the car and received a call that evening explaining to me the car needed to go to the Jeep dealership since they could not work on it. I was told not to worry about the issue, that Midlands Honda would take care of it. The following afternoon I received a call from the service manager, telling me that the car was still on the lot and they decided not to fix the Jeep and I needed to call Claudette or the General Manager if I wanted further assistance. I took their advice and called both parties. Guess what, never got a call back, and to this day, have still not received a call. No, thank you, no follow up call from Claudette or the GM on how the car was running or even a courtesy call. I have now owned the Jeep for almost four weeks and have spent over $1500 in repairs. I guess next time I will have more luck buying a newer car and save the hassle. I have owned more than 11 cars in my lifetime and this is the first and last time I will ever purchase a car from Midlands Honda. More