Midlands Honda

Highly Recommend Working with Inspira I came into Midlands Honda looking for a new CR-V and was very happy working with Inspira. I have anxiety, and the thought of choosing and buying a n I came into Midlands Honda looking for a new CR-V and was very happy working with Inspira. I have anxiety, and the thought of choosing and buying a new vehicle and all the stress that comes with it made my heart race and my stomach churn. Right when I walked up to the dealership, Inspira greeted me and I was put at ease. Her easy-going demeanor and cheerful personality helped me relax and focus more on purchasing a vehicle rather than worrying. If you are looking to buy a new Honda, I highly recommend coming to Midlands Honda and working with Inspira. You will walk away feeling confident in your car decision. More

Unexpected Ease I recently purchased a 2014 Honda Accord. Dwayne Smith was wonderful to work with and answered all the questions I had. We were able to negotiate to I recently purchased a 2014 Honda Accord. Dwayne Smith was wonderful to work with and answered all the questions I had. We were able to negotiate to my price point, which wasn't anything like a previous Honda dealership I had been to in the area. I left a happy customer with a BRAND NEW affordable car! More

Wonderful First Time Buy! Yesterday my fiance and I went to Midlands Honda to look at a first car for me, I'm very glad that we decided to go here first. We had wonderful peopl Yesterday my fiance and I went to Midlands Honda to look at a first car for me, I'm very glad that we decided to go here first. We had wonderful people like, Dwayne Smith & Larry Summers helping us. We ran into a few hiccups but in the end were able to get me a new 2013 Honda Fit and I'M IN LOVE! I'd recommend this dealership to anyone looking for a new vehicle, they work with you and treat you like a valued customer. I really appreciate everything that they did for us. THANK YOU! More

Freinds For Life This was my first experience at Midlands Honda and even my first Honda. When we got to the dealership, we started looking at all of the Honda CR-V's t This was my first experience at Midlands Honda and even my first Honda. When we got to the dealership, we started looking at all of the Honda CR-V's that were on the lot. As we were looking, we had a saleman come up to us. We were greeted by David Outen. I liked him from the start. I started explaining the type of CR-V I was interested in and David immediately started working hard to find the CR-V I wanted. The one thing that I remember the most is that he told me "you will be leaving in a CR-V today." David find the one for me. We went inside and this is where I got to meet Chris Alston, when we start talking about nunbers. He did an amazing job with getting me to a payment that would work for me. A few short hours later, I was leaving in my 2014 Honda CR-V. I also had great customer service from all the different areas within the dealership sales to finance to delivery. I can say that I have 2 new firends for life. Thanks Midlands Honda. More

Great place! Midlands honda was a great place to get a new car! I loved the staff and the atmosphere of the place! I would definitely go back if i ever needed anot Midlands honda was a great place to get a new car! I loved the staff and the atmosphere of the place! I would definitely go back if i ever needed another car! :) More

Irate, disappointed and shocked Went to the dealership cause of a vehicle they had online. It was a 2012 CR-V Certified Pre-Owned listed for a $19,966. Got there and like normal was Went to the dealership cause of a vehicle they had online. It was a 2012 CR-V Certified Pre-Owned listed for a $19,966. Got there and like normal was greeted by several salesperson. I looked around and asked about other cars on the lot before I decided to test drive the one I was looking at. Keep in mind that it is supposedly a CPO car. Car drove good with no known issues as far as drive train. I did notice how ever there was a star in the windshield. Sales person said it would be fixed. Upon returning to the lot, I got out and wanted to inspect all of the car thoroughly. I opened the back doors and let down the seats. I wanted to check out the cargo area from the rear, but unfortunately the hatch would not open by the latch. Sales person assured me they would fix it. I couldn't understand how if it was a CPO how can these things be missed and/or be missed while they cleaned the car for resale. I figured they would compensate for my hassle of having to bring it back in for repairs. They did not. Instead of trying to make the sale which I already decided that it was the one I wanted. They took me inside to do the paperwork no big deal right? Wrong, I was never given a breakdown of the price, fees, or anything else they added. Instead they went completely off of what I wanted to pay per month. I had already figured up what I could afford and what my max was going to be for the car. I had a trade in that I knew I was upside down on and already figured that part into the price. After several times of coming back and forth from the managers office. We agreed to a payment(NOT THE PRICE). Time to move over to yet another office to sign the paper work. Upon signing the papers I noticed that the numbers were extremely higher than I had expected to see. I asked about the figures and was told that it was because of the fees and the trade in. After taking a double look at it, none of that was even added to the price yet. Sale price was $22600(advertised $19966 online) on the loan papers. The financial manager couldn't explain to me why the car was higher than what was advertised online. After the Sales manager came in to look at the numbers he stated that the price difference was for it to be Certified Pre-Owned. I asked him isn't that what you had posted online, that it was already CPO and now you are charging me just to say it is CPO. Upon further discussing the matter I asked what it meant to have a CPO car when there were problems with it and I would have to use my time, gas and energy(I live 56 miles away) to have the repairs done to the car. He had no response except that they would fix the problems. Still no discount or offers for my aggravation and hassle of bringing it back for repairs. After all that, he dropped the price back down to what it was advertised for. Now after taking it home and driving it over the weekend. I scheduled for the repairs for Monday morning. I arrived and checked in at 8. I was there for about 2.5 hours before they came back out and said oh by the way you have 2 bad door lock motors. An hour later, they came and told me I would have to come back for the repairs. They didn't have any instock to fix the problems. I was told the windshield would have to be ordered and they would schedule that later. Took it back again Tuesday morning for the door locks. It took them over 4 hours for them to call me to come pick it up(I wasn't going to waste another morning sitting there). Well the doors lock and hatch opens as it should. Mechanic left grease all over the door handles and got some of it on the seat and interior door panel. I just decided to clean it myself. Still needing to schedule an appointment to have windshield replaced. I have doubts of caring it back to them but have no choice and will schedule another repair to have the windshield replaced. Personally if I didn't like the car and wanted it that day. I would have walked out and never looked back. All I can say is before you sign, look at the figures. More

Loving being a part of the HONDA FAMILY! I bought a new Civic on Monday and had a wonderful experience! From the moment that I came into contact with Midlands, I felt I was a part of the fami I bought a new Civic on Monday and had a wonderful experience! From the moment that I came into contact with Midlands, I felt I was a part of the family. I received a call from Jennifer that morning and she was very friendly and invited me to the dealership for more information about the College Grad Program. When I arrived to the dealership, Dwayne welcomed me and continued to treat me like family. With the help of Steve G., we were able to find a great rate/monthly payment that worked for me. Dwayne and Steve were both very patient as it took me awhile to decide if the deal was for me. Dwayne was very friendly and knowledgable about the Civic I ended up buying and the Honda brand itself. I would definitely recommend Midlands to ANYONE looking for a quality vehicle and a personable selling experience. I am loving my new Honda!! :) More

Great Sales Representative Inspira Smith has helped me purchase 3 new Honda's in the past year. She is very friendly and a pleasure to deal with. I would recommend anyone that Inspira Smith has helped me purchase 3 new Honda's in the past year. She is very friendly and a pleasure to deal with. I would recommend anyone that is looking for a new Honda to get in touch with Inspira. She will do her very best to help you drive home in a vehicle that you will be happy with. She is a pleasure to deal with and a very nice person as well. More

Mre Greene is a wonderful sales consultant I had a wonderful experience at the Honda dealers. I was not in the market to buy a car but due to my recent car accident I had no choice. Mr. Green s I had a wonderful experience at the Honda dealers. I was not in the market to buy a car but due to my recent car accident I had no choice. Mr. Green sat down with men and explained the process and he explained that he was trying to make sure the price was one that I could handle before submitting information to the bank. He broke the whole process down to me showing me what my price would with a down payment and without .I will recommend all my friend s to Mr. Greene. More

Great car buying experience . Steve was a good listener and worked tirelessly to help me find the Honda I wanted. Mario helped me move things to my new car. . Steve was a good listener and worked tirelessly to help me find the Honda I wanted. Mario helped me move things to my new car. More