Midlands Honda

Excellent Mike was very patient and made our car buying lengthy process very easy. very personable and easy to work with. Best contender to get a raise. Will re Mike was very patient and made our car buying lengthy process very easy. very personable and easy to work with. Best contender to get a raise. Will recommend anytime without any reservations! More

Hassle free pricing I completed a true car inquiry about the new 2016 Civic EXT. I received an email from Joshua D' amico with his contact information within minutes. We I completed a true car inquiry about the new 2016 Civic EXT. I received an email from Joshua D' amico with his contact information within minutes. We made contact via telephone. Mr. D' amico quoted me a price and never waiver from his original quote. I arrived at Midland's Honda meet Mr. D'amico and test drove a Civic. I must say I was very impressed although Mr. D'amico was busy at my time of my arrival, I waited in the waiting room. The waiting room was very clean and had complimentary popcorn and coffee. The movie "The Martian" was playing in the movie area. They had several video games which were great for me and my 5 year old daughter. They older Atari games brought back my childhood. Mr. D'amico was a very knowledgable salesman that I have meet in the past year during my hunt for my new car. He answered most of my questions before I had a chance to ask them. He knew about the car I was their to see and several other cars on the lot. He made the paperwork portion effortless. He explained every document fully and I never felt uncomfortable. I picked up my new Civic a week later due to some custom items I add, Mr. D'amico wasn't able to meet me for pick up due to an emergency. Latoya Hills filled in is his absents and was equally as great. She was caught blinded since I never dealt with her before and wasn't aware of all previous conversations. This didn't stop her world class service. She made sure everything was perfect and I was completely satisfied. She help me set up my Apple CarPlay and synced my iPhone. I was very impressed with my whole experience at midlands Honda. Thanks again to this great outstanding staff. More

Awesome experience! The first time a dealership treated me like a person instead as a customer. Best experience. I would definitely recommend Rachel Walker when searchi The first time a dealership treated me like a person instead as a customer. Best experience. I would definitely recommend Rachel Walker when searching for a new car. More

Very Good Experience I came in with a general idea of what vehicle I wanted but the input from the staff helped me greatly. I am very satisfied with my new car. I came in with a general idea of what vehicle I wanted but the input from the staff helped me greatly. I am very satisfied with my new car. More

Great buying experience What could have been a most stressful experience was made quite smooth by a very experienced seller, Henry Adams. He took me by the hand explaining ev What could have been a most stressful experience was made quite smooth by a very experienced seller, Henry Adams. He took me by the hand explaining every detail of how the purchase would work and what was required of me. His patience was amazing for someone who knows little about cars. After I bought the car, Henry followed through with teaching me how the new technology works and, even, suggested I call with any questions I might have at any time. How's that for service!!! It doesn't surprise me that he maintains a relationship with many buyers. Amazing experience! More

Claude p and Monica g were awesome Was greeted by Monica she was so nice, pleasant and cute too. She handle everything with professionalism and got me in a 2013 Honda civic. Claude the Was greeted by Monica she was so nice, pleasant and cute too. She handle everything with professionalism and got me in a 2013 Honda civic. Claude the manager gave me a great deal I couldn't refuse. I am really happy and glad I chose to come here I'm sending all my family and friends. It was well worth the 2 hour drive. Thanks you guys. More

Love my new car When we first walked onto the lot, it was a lot to take in. Christopher came and helped us. Over the next three days, we looked at several cars, and When we first walked onto the lot, it was a lot to take in. Christopher came and helped us. Over the next three days, we looked at several cars, and Christopher was a great guide. We finally settled on a Passat. It's been a fantastic car for us, and I know where I'm headed next time when I need another car. More

Great service experience I brought my car that I just bought from the dealership into the service department to get some prearranged maintenance. They took great lengths to ta I brought my car that I just bought from the dealership into the service department to get some prearranged maintenance. They took great lengths to take care me. At one point, I noticed that I was missing the pressure cap for one of my tires. The service rep pointed out that I had brought it in that way, but then without hesitation, she went and got me one from the garage and put it on for me. I was very impressed! More

GREAT EXPERIENCE! No pressure atmosphere! Very friendly and caring! Rochelle was amazing and took the time to explain everything to me, she was super friendly and patie No pressure atmosphere! Very friendly and caring! Rochelle was amazing and took the time to explain everything to me, she was super friendly and patient with our wants and needs. My whole experience was a pleasure. More

Enjoyable, no-pressure experience Josh responded immediately to our e-price request and set up an early morning appointment which was convenient for us. He arrived on time to show us t Josh responded immediately to our e-price request and set up an early morning appointment which was convenient for us. He arrived on time to show us the car we had asked about. He talked in depth on the safety and quality of the vehicle, which was very informative. He answered all questions we had and even arranged for Honda to tow in our vehicle so that we could get some trade in value since the engine had died. He has since followed up several times to see how we were enjoying the car and to let us know when the accessories were in and able to be installed. Rochelle was very friendly and helpful in showing options for extra accessories to personalize the car to our liking. She explained the products offered and did not try to push us into any sales. She even took us out on the showroom floor to show examples of accessories we were considering but could not visualise. Jake the finance person we spoke with was knowledgeable and efficient. He explained the available packages for service etc and was very personable and friendly. We had our college student along for the learning experience of buying/financing a vehicle and he took time to explain to her the importance of a credit score as well as other information which will help her in the future when she gets ready to purchase a vehicle. We were able to drive away in our new Honda Fit in just a few hours because the staff readied the car as we were going thru the process. Overall it was a very low pressure, friendly, no stress experience. More