Midlands Honda

Making It Do What it Do! I found myself in need of transportation after taking my vehicle in for what I thought was a simple repair. If it could be repaired, I would be out of I found myself in need of transportation after taking my vehicle in for what I thought was a simple repair. If it could be repaired, I would be out of it for at least a month. That along with the costs had my single parent household in a bad perdicament. I had been contacted by Ms. Angela Chase to come into Midlands Honda a week prior but I was unable to keep the appointment. She was vigilant by staying in contact with me. I was actually dreading going because with everything else going on, I could not handle the rejection. However, with our backs against the wall and in defensive mode my sons and I went to The dealership on Memorial Day. Ms. Angela Chase executed excellent customer service. She is very friendly, persistent and real. I knew I had credit issues. And she handled us with the utmost courtesy, care and respect. Mr. Steve Goldstein was was able to get us an excellent offer for our trade. He was superb in breaking down the car buying process including how to use this as an opportunity to rebuild my credit. Both of them were concerned about the hazardous vehicle we were employing and they would not give up until they were able to identify a payment , terms and vehicle that was to our satisfaction. And last but not least Mr. Dustin Adams. Mr. Adams made the financing process transition with ease. Together this group of excellent professionals made us feel comfortable with and at ease with the process. We were able to get a safe, efficient vehicle that will service our family for quite a while. Hats off to Midlands Honda's Angela Chase, Steve Goldstein and Dustin Adams for "making it do what it do" in their execution of superb customer service, friendly atmosphere and understanding care towards my family ! More

Excellent Customer Service with Rochelle Kelly I have never purchased accessories for an automobile at a car dealership before recently making a car purchase at Midlands Honda. Rochelle Kelly's pre I have never purchased accessories for an automobile at a car dealership before recently making a car purchase at Midlands Honda. Rochelle Kelly's presentation of the various items available for the vehicle that I purchased was clear, precise and to the point. Rochelle actually demonstrated the products on cars on display in the showroom to show where the accessories are placed on the car and how the their functionality is performed. I considered to purchase accessories without reservation. More

Superior Customer Service with Jousha D' Amico This is our second car purchase from Jousha D' Amico in thee months. Jousha has kept the car buying purchase a pleasure by simplifying the process an This is our second car purchase from Jousha D' Amico in thee months. Jousha has kept the car buying purchase a pleasure by simplifying the process and over coming obstacles during the process. Mr. D' Amico delivers all of his comments in a timely manner. Both of our used Honda purchases required minor to major paint touch ups. Jousha's response is simply ," I will do the best that I can to ensure to get what you ask for ". He has delivered 100% with zeal and a rentless commitment to satisfy our requests. You must see Jousha D' Amico on your next auto purchase. More

New car sale Fast and friendly and fair service. Salesman mike Harriman went above and beyond. He explained features of the car until I was comfortable. Finance go Fast and friendly and fair service. Salesman mike Harriman went above and beyond. He explained features of the car until I was comfortable. Finance got my payments where I needed them and is greatly appreciated. More

Great experience Herman Dallis was very helper. He showed us many cars as we were not sure what model we wanted and the color. He was very humble and made us feel welc Herman Dallis was very helper. He showed us many cars as we were not sure what model we wanted and the color. He was very humble and made us feel welcomed. More

Helpful and honest! My experience at Midlands Honda was amazing. I purchased my first car with the help of the wonderful employees that worked there (Queen and Steve!). T My experience at Midlands Honda was amazing. I purchased my first car with the help of the wonderful employees that worked there (Queen and Steve!). They were able to help me find exactly what would work for me, without being pushy or aggressive. We compromised on a fair price and I am very happy with my purchase. (I bought a 2016 Honda Civic EX - it is a great bang for my buck!) More

Buying a car Everyone was really nice and helpful. I didn't feel stressed out, they gave me a reasonable offer for my car for trade in. They gave me what the wante Everyone was really nice and helpful. I didn't feel stressed out, they gave me a reasonable offer for my car for trade in. They gave me what the wanted for the car, I countered, and they accepted. Pretty smooth process. More

Awesome !! Inspira Smith provided amazing service. It was my first time purchasing a car and i was so indecisive but she was so patient. Everyone I encountered w Inspira Smith provided amazing service. It was my first time purchasing a car and i was so indecisive but she was so patient. Everyone I encountered was very professional and courteous. Great Experience! More

Terrible service It was the most terrible experience I ever had. I have to admit, sale managers were very nice and experienced. Problems started with a financial manag It was the most terrible experience I ever had. I have to admit, sale managers were very nice and experienced. Problems started with a financial manager. He tried to sell "extended protection" with attempts to explain that new Honda Odyssey not as reliable as the old one I had previously. When I refuse, he yelled I deprive him of his money, explaining that the goal of the dealership is to sell services and warranties, but not Honda cars. Next things get even worse. About a month after the purchasing, it appears that the dealership did not register the car and inform my insurance agent. As a result of negligence , I drove almost a month without insurance and registration. As expected, did not get any apology from Midlands Hinda. More

Exceptional Service Rochelle Kelly provided exceptional service. She was very insightful, gracious and absolutely charming. Her advice was just what I needed to spice up Rochelle Kelly provided exceptional service. She was very insightful, gracious and absolutely charming. Her advice was just what I needed to spice up my accord. It was an enjoyable experience! More