Midlands Honda

Perfect The experience was great! Charles was helpful, and he knew every detail about my brand new car. Every person that I came in contact with was incredibl The experience was great! Charles was helpful, and he knew every detail about my brand new car. Every person that I came in contact with was incredibly friendly. This place is highly recommended! More

Angela chase Was a really good sales person I would definitely buy another one from her again the only thing I didn't like about this place was the the manager fi Was a really good sales person I would definitely buy another one from her again the only thing I didn't like about this place was the the manager first words to me was how much was I going to put down and if I like the car we can talk later he was really rude and he didn't car about anything but the money I hate people like that I and I think he should resign but overall I would recommend More

Best car buying experience by far! I had the best car buying experience from Midlands Honda! Thanks to Queen Frederick and Christopher Alston j got the car of my dreams at the price I c I had the best car buying experience from Midlands Honda! Thanks to Queen Frederick and Christopher Alston j got the car of my dreams at the price I could afford! I highly recommend Midlands Honda, Queen and Christopher for your next car buying experience! I couldn't be happier! ?? More

Greg Royster service advisor My name is Avius...I went to Honda to have my car serviced..Greg Royster was my advisor..he was very polite told me everything I needed to have done t My name is Avius...I went to Honda to have my car serviced..Greg Royster was my advisor..he was very polite told me everything I needed to have done to my car he even gave me quotes I requested for my upcoming services..he was just very polite and knowledgeable...I will request him again...last year Johannes Algra was my advisor he was just as sweet as pie..also loved his attitude...these are the kind of people you need to have at Honda or any place else.. More

2016 Civic Angela helped us get our 2016 Civic and we live it! Service was great all around and would recommend this dealership to anyone looking for a new car! Angela helped us get our 2016 Civic and we live it! Service was great all around and would recommend this dealership to anyone looking for a new car! More

Impeccable customer service They took great care in assisting me with the purchase of my New car....Absolutely amazing Faith driven Team....They understood the need and situatio They took great care in assisting me with the purchase of my New car....Absolutely amazing Faith driven Team....They understood the need and situation.....Got me back on the road in a Awesome New Vehicle and Affordable for me. ..Thank you All for such wonderful feeling ...Im Overjoyed! !!! More

Change of heart Initially shopping for a used car but ended up buying a new one. During the test drive of the used car, I noticed vibrations and noise but the salesm Initially shopping for a used car but ended up buying a new one. During the test drive of the used car, I noticed vibrations and noise but the salesman denied hearing/feeling anything. Not impressed with denial. Almost left without shopping further. When taken to the sales office, I expressed an interest in a car of a different color that was parked next to the one I test drove. They did not know about it. Turns out the lot manager was unloading a truck, processing them for the sales lot and bringing them out. I had to take the salesman out to the lot again to show him there were other colors. During the finance process, my agent was pleasant to deal with, but I had to let him know I had already been approved for a lower rate through another lender that this dealership actually uses. I think sometimes they could probably do better for their customers if they screened lenders better. More

Exceptional Customer Service I purchased my first vehicle this past weekend and had the pleasure of dealing with some wonderful individuals. However, there was one employee who st I purchased my first vehicle this past weekend and had the pleasure of dealing with some wonderful individuals. However, there was one employee who stood out. Rochelle Ray-Kelly was extremely knowledgeable towards which products would fit me and my new vehicle. Not to mention she is beautiful. I think she will be seeing me soon to purchase additional accessories for my vehicle. More

Making It Do What it Do! I found myself in need of transportation after taking my vehicle in for what I thought was a simple repair. If it could be repaired, I would be out of I found myself in need of transportation after taking my vehicle in for what I thought was a simple repair. If it could be repaired, I would be out of it for at least a month. That along with the costs had my single parent household in a bad perdicament. I had been contacted by Ms. Angela Chase to come into Midlands Honda a week prior but I was unable to keep the appointment. She was vigilant by staying in contact with me. I was actually dreading going because with everything else going on, I could not handle the rejection. However, with our backs against the wall and in defensive mode my sons and I went to The dealership on Memorial Day. Ms. Angela Chase executed excellent customer service. She is very friendly, persistent and real. I knew I had credit issues. And she handled us with the utmost courtesy, care and respect. Mr. Steve Goldstein was was able to get us an excellent offer for our trade. He was superb in breaking down the car buying process including how to use this as an opportunity to rebuild my credit. Both of them were concerned about the hazardous vehicle we were employing and they would not give up until they were able to identify a payment , terms and vehicle that was to our satisfaction. And last but not least Mr. Dustin Adams. Mr. Adams made the financing process transition with ease. Together this group of excellent professionals made us feel comfortable with and at ease with the process. We were able to get a safe, efficient vehicle that will service our family for quite a while. Hats off to Midlands Honda's Angela Chase, Steve Goldstein and Dustin Adams for "making it do what it do" in their execution of superb customer service, friendly atmosphere and understanding care towards my family ! More

Excellent Customer Service with Rochelle Kelly I have never purchased accessories for an automobile at a car dealership before recently making a car purchase at Midlands Honda. Rochelle Kelly's pre I have never purchased accessories for an automobile at a car dealership before recently making a car purchase at Midlands Honda. Rochelle Kelly's presentation of the various items available for the vehicle that I purchased was clear, precise and to the point. Rochelle actually demonstrated the products on cars on display in the showroom to show where the accessories are placed on the car and how the their functionality is performed. I considered to purchase accessories without reservation. More