Midlands Honda

dishonest giving them a one star right now, is overly generous. I have never given any bad reviewd, but this dealership deserves one.My daughter came in and bo giving them a one star right now, is overly generous. I have never given any bad reviewd, but this dealership deserves one.My daughter came in and bought a car. she had to go alone, being that I'm going through breast cancer treatments and couldn't go with her. I'm very proud of her, purchasing her first car by herself, but she was taken advantage of. She doesn't make much money and she's having to take care of me on top of it. she bought 2014 mazda. when she brought it home, I looked at it. it is a pretty car, but the windshield had big crack (that keeps moving), the interior is very dirty, the tail light was broke and the rear bumper is cracked on one side and knocked up on the bottom o the other side, so bad the deflector is only partially in. I pointed them out to her and she didn't even know, being she didn't know what to look for. the interior she did notice and was told, they would make it right, along with the snags in the seats. she noticed the windshield crack on the way hom (a hour drive, one way) because it got bigger coming home and is still growing across drivers side. it started from rear view mirror location. I told her to call the salesman, being she said, she bought the car from thete, because she felt she could trust them. welk, the salesman said he knew about the damge, but di dnt feel the need to point it out, since she did not notice. she did not know what to look for, she just needed a nice car really bad, and took a chance on trusting them. My daughter was taken advantage of. finally, she was told to bring the car in. when she got there, she was told she would have to come back another day. she did. they replaced the taillight and said they fixed the rear bumper. they did not and when asked about it,they told her they would call her to make it right. they told her to claim the windshield on her insurance. I've never heard of a dealership, treating customers so bad. they ignore her calls and brush her off. all she wants, is for everything to be made right. My daughter has too much on her right now and shouldn't have to deal with this. my bank put midlands homes on the board at every branch, to earn customers not to use them and are keeping for theirselves, to refer customers to stay away from the dealership. sincerely, n mcclendon More

Excellent experience Chris Graham was very knowledgeable able Honda vehicles and provided all the information I need to purchase my van. The staff were help and the facili Chris Graham was very knowledgeable able Honda vehicles and provided all the information I need to purchase my van. The staff were help and the facility was very family friendly. During my initial visit, I was provide comprehensive information on honda lifetime power train warranty. More

Excellent customer service My experience at Midlands Honda was awesome! Thanks to Christopher Graham my sales adviser he helped me find what I was looking for. He is very knowle My experience at Midlands Honda was awesome! Thanks to Christopher Graham my sales adviser he helped me find what I was looking for. He is very knowledgeable and kind from the moment I walked in the door the reception was friendly & helpful, to the sales department, and financial departments everyone was amazing! I really enjoyed my experience and will recommend to anyone. I drove off a happy satisfied customer. It was the best car buying experience ever!! Thank Midlands Honda Team you guys rock!! More

Exceptional Experience with Sales and Finance Both Jerry Ardis (Sales) and Darold Wilson (Finance) treated me better than the five other dealerships I visited prior to my visit to Midlands Honda Both Jerry Ardis (Sales) and Darold Wilson (Finance) treated me better than the five other dealerships I visited prior to my visit to Midlands Honda on Saturday, February 25, 2017. I felt comfortable and relaxed throughout the entire process. No pressure sales or unnecessary add-ins. I explained the type of vehicle I wanted and Jerry made it happen. Darold took time to explain the details of the financial agreement without sounding condescending or demeaning. He respected my time as I had to leave by 11am to return my return car. Darold completed the financing portion at 10:45am. I will definitely purchase my next vehicle at Midlands Honda. More

Couldn't be happier :) I was in need of a new car and was car shopping with my uncle. My aunt and uncle had recently bought their new car from Midlands Honda and Chris was w I was in need of a new car and was car shopping with my uncle. My aunt and uncle had recently bought their new car from Midlands Honda and Chris was wonderful throughout the process. I went to Midlands Honda with a budget and my wants and needs in a car. Chris was able to get me into the perfect car! :) Chris and other friendly staff made the pressure of car buying nonexistent. I would and do recommend Midlands Honda to anyone who is in the market for a new car! More

Chris was fantastic! ! Chris is a fantastic sales person who is very knowledgeable. Will definitely use him in the future. He set to task to find us exactly what we wanted Chris is a fantastic sales person who is very knowledgeable. Will definitely use him in the future. He set to task to find us exactly what we wanted. More

Great rental experience! I am filing this review under service because it seems like the most appropriate category for this review. I was very impressed with the rental exper I am filing this review under service because it seems like the most appropriate category for this review. I was very impressed with the rental experience that I had with Midlands Honda. I wanted a vehicle to travel up to DC for the weekend and I really wanted a Honda (since I am planning to buy one next year). I contacted Ray at Midlands and he was able to quickly provide me a quote. It was very good. On the day of the rental, he even called me to confirm the reservation. That was very good customer service. He informed me that the Civic (which I reserved) was not available and they were going to upgrade me at no cost to the Accord. When i got to the dealership, the checkout process couldn't have been simpler. The deposit was $100 and that's it. The car I was given was absolutely awesome! It was an Accord EX-L Coupe with all the bells and whistles. Only thing it didn't have was Honda Sensing (and those are hard to come by). That would have been great on a road trip. The only issue I had with the car was the remote transmitter battery was low. I had to replace it. It would have probably been fine but I am anal about things like that. I will be using them again when I go out of town! I really hope the next time, the new Civic is available. I really really want to try that out. More

Chris Graham - part two I just took my niece to Midlands Honda looking for a reliable used car. I deliberately sought out Chris Graham, from whom my wife and I had purchased I just took my niece to Midlands Honda looking for a reliable used car. I deliberately sought out Chris Graham, from whom my wife and I had purchased a Honda Accord last July. Chris's product and inventory knowledge was impressive. We were very direct with Chris about our budget and interests and he was able to present us with one option after another. We ultimately made a great deal on the perfect vehicle for her. Chris is a genuine asset to Midlands Honda and the Honda brand. He will be our first stop whenever a family member needs a vehicle. More

Purchased a 2011 Honda Accord Very friendly, professional, and good atmosphere. I appreciate Christopher being so patient when my father-in-law and myself came through the door. He Very friendly, professional, and good atmosphere. I appreciate Christopher being so patient when my father-in-law and myself came through the door. He didn't rush us to pick anything. He took his time with us. Also, Claud I appreciate your professionalism and kindness with me. Thanks again Midlands Honda on Killian Road Columbia,SC More

MIke Harriman This is the second time that I got to deal with Mike and a first to work with Tyrone. They were both very professional and not pushy at all. I would h This is the second time that I got to deal with Mike and a first to work with Tyrone. They were both very professional and not pushy at all. I would highly recommend them. Jerry More