Midlands Honda

Awesome! Best experience i've ever had at a car dealership. They made the process very quick & easy. Didn't take him long to find me the right car for me. Ever Best experience i've ever had at a car dealership. They made the process very quick & easy. Didn't take him long to find me the right car for me. Everyone there was very helpful, nice, welcoming, friendly & polite. They even stayed late to make sure we were satisfied with everything including even the little details. They spent extra time making sure my car was perfect for me to leave with. I am very pleased. I would recommend Honda to anyone! Charles was the main person we dealt with and he's awesome! More

outstanding service My experience with M.H. Could not have been any better. Sales Personnel Michael Wilson & Christopher Graham guided me through my purchase with experi My experience with M.H. Could not have been any better. Sales Personnel Michael Wilson & Christopher Graham guided me through my purchase with experienced hands. The Finace Manager was personnel and made me feel at ease with the sale. More

Wonderful experience My salesman was Christopher Graham he was friendly and very helpful but didn't pull me on something I didn't want.i meet Steve Goldstein and Claude Pa My salesman was Christopher Graham he was friendly and very helpful but didn't pull me on something I didn't want.i meet Steve Goldstein and Claude Patterson all very friendly.best experience I have had buying a car More

Purchased a used car Overall great experience. The salesman provided superb customer service. He made buying a car much easier than I expected. I was very pleased with my Overall great experience. The salesman provided superb customer service. He made buying a car much easier than I expected. I was very pleased with my experience. More

Used car purchase Charles Green was excellent in helping me secure a used vehicle in great condition for a good price after my old car broke down and the repairs were m Charles Green was excellent in helping me secure a used vehicle in great condition for a good price after my old car broke down and the repairs were more than I was willing to pay. More

Dishonest, rip-off's! My 27 year old daughter took her Honda, which is under warranty to Midland's Honda today after having the problem diagnosed by two reputable auto mech My 27 year old daughter took her Honda, which is under warranty to Midland's Honda today after having the problem diagnosed by two reputable auto mechanics. Your service department kept her waiting for hours, then proceeded to tell her all of the "problems" her car had, none of which was covered by the warranty! Fortunately, she wasn't gullible enough to take your word for it and she demanded her car back. Your dealership then said she couldn't get her car because she signed papers (she signed nothing). The two mechanics who diagnosed the problem earlier called and your dealership wouldn't listen to them and now they will not be sending anyone to your place of business. You all are dishonest, and tried to rip-off a female, because you thought you could pull the wool over her eyes....well, this one didn't work. We are warning everyone to steer away from your place of business!! No-one wants to do any kind of business with dis-honest people! My daughter's car is covered by the Honda warranty and you refused to honor it. Honda will be hearing about your dishonesty! More

Purchase new car Charles was a great sales person that help me get this car I had no problems with him at all and the map on his major was great as well Charles was a great sales person that help me get this car I had no problems with him at all and the map on his major was great as well More

Awesome Place I always have the best experience there. Charles is always on point. He has help me with all my honda I have got from there. He is a good guy that hel I always have the best experience there. Charles is always on point. He has help me with all my honda I have got from there. He is a good guy that help everyone. . More

Lost sale to Honda of Columbia Recently I purchased a brand new Honda CR-V from Honda of Columbia (Midlands Honda's somewhat competitor), and here is why Midlands Honda lost my busi Recently I purchased a brand new Honda CR-V from Honda of Columbia (Midlands Honda's somewhat competitor), and here is why Midlands Honda lost my business. Initially, I wanted a Honda Ridgeline, but started noticing the overall value and functionality of the CR-V. So my first stop was Midlands Honda. I went with my brother and my first impression of the dealership was not a good one. From the minute I arrived, it appeared as if all of the salesguys were just sitting around the front of the dealership chatting and waiting to snag a sale. While I understand that the very nature of commission requires it to be so, it felt as if they were birds of prey waiting to pick off their next victim. Immediately after parking, I was approached by Matthew Randle (who was walking quite fast towards me before I even made it to the lot). He initially felt a bit pushy about selling...before I even was able to explain why I was there. After telling Matthew about my desire to look at the CR-V's and Ridgelines, he walked me over to take a look at them. After realizing that they didn't really have any Ridgelines in stock, we went over to the new CR-V LX. When we sat inside the vehicle, I explained to him I don't enjoy hassle or to be given the runaround; and that while I wasn't looking to buy that same day, I would be paying in full cash when I did. Matthew never explained pricing besides listing the CR-V LX at above its MSRP, and appeared to be incredibly disinterested in helping me further once he realized I wasn't going to purchase that day. He also didn't seem to know much about the CR-V besides what you can find on the manuals and via a quick internet search. After that he gave me his business card, and walked away to work on another sale, and I was left to look around the lot with my brother--which I did appreciate, since I told him I didn't like to have a salesguy hover over me while I looked. Though he never came back again after that to check up on us. I left the dealership feeling iffy about the experience. After, I followed-up with Matthew via email, inquiring about further help in finding the right CR-V for me. Matthew NEVER responded, and made me feel as if he didn't really care about me spending my money at his establishment. After this, I followed-up with Honda of Columbia, and I was IMMEDIATELY offered actual good prices BELOW MSRP on the brand new 2017 CR-V's--this was all over the phone, never having walked onto their lot. After working with a very good internet salesguy, I met with him in person at Honda of Columbia, and found the right CR-V for me. Unlike at Midlands Honda, the staff were very friendly, didn't feel disinterested after I explained I needed time to decide, and all seemed to be working and not loitering about "waiting for the next walking dollar sign". They also knew A LOT about the CR-V, which was incredibly helpful. Once I was ready, I purchased the vehicle in full (paid cash) from Honda of Columbia, and they gained a loyal customer for the life of my new CR-V. I also payed extra for all of their warranties and care plans. In the end, the lack of interest from Matthew and the feel of Midlands Honda lost a potential customer. On the other hand, Honda of Columbia got my business just for being patient, and receptive to the customer. That's something Midlands Honda should learn from. More

New CR-V Thanks to Claudette Green and everyone else at Midlands Honda for making my purchase of a new CR-V so easy and so much fun! Thanks to Claudette Green and everyone else at Midlands Honda for making my purchase of a new CR-V so easy and so much fun! More