Midland Buick GMC Cadillac
Midland, TX
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First off, I was acknowledge immediately by Elizabeth. I did not have to wait and wonder if I was invisible. She directed me to the proper place I needed to go and they quickly got me scheduled for a oil c did not have to wait and wonder if I was invisible. She directed me to the proper place I needed to go and they quickly got me scheduled for a oil change. I had questions and they directed me to Carl and he immediately found the answers to my questions. Bottom line I never had to wait around wondering if anyone was going to help me or not. Everyone was very friendly and they accomplished this while remaining professional. Is it naive of me to hope this kind of Customer Service will continue? I hope so, because it is a lost art in this day and time. And when a company teaches their employees from the start and makes it a priority they are setting themselves up for success. Word of Mouth advertisement is free and I guarantee if they make it a priority from beginning their customers will refer them to everyone. It can make you or break you. Thank you Midland Buick GMC Cadillac for a A+ experience. More
The staff was very polite and helpful. Had other questions other than my oil change and the employee was very helpful. Got there 30 minutes early and they had my car done by the time of my actual a questions other than my oil change and the employee was very helpful. Got there 30 minutes early and they had my car done by the time of my actual appointment. Great employees, very friendly, and am coming back. Thank you More
Every time I deal with anyone at Sewell Ford or Sewell GMC I can honestly say I am given a true VIP treatment. Always a smile on their faces! I will never go anywhere else! GMC I can honestly say I am given a true VIP treatment. Always a smile on their faces! I will never go anywhere else! More
Very satisfied with the professional staff !Had a recall Very satisfied with the professional staff ! Had a recall and they repaired problem in no time at all. Also had a tire issue and as promised, they c Very satisfied with the professional staff ! Had a recall and they repaired problem in no time at all. Also had a tire issue and as promised, they came thru for us. Good Job Guys ! More
I have always been treated warmly and respectfully when visiting this dealership. Their service department does attempt to address needs appropriately and timely. Most of the time after a service call my visiting this dealership. Their service department does attempt to address needs appropriately and timely. Most of the time after a service call my car has been washed and ready and waiting. More