Middletown Volkswagen
Middletown, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Thank you for the super friendly and informative experience . My speakers are working awesome and the detail job came out better then I had hoped experience . My speakers are working awesome and the detail job came out better then I had hoped More
Compass Motors has brought excellence in customer service back to the automobile industry. From the first contact to the delivery of my new vehicle, every contact, every touch-point at the dealership was gen back to the automobile industry. From the first contact to the delivery of my new vehicle, every contact, every touch-point at the dealership was genuine, courteous, prompt and friendly to work with. They got the exact car that I was looking for, took care of all the purchase details, and had everything perfect the first time through. Price was very fair. Without a doubt, Compass Motors offers the best value in automotive needs bar none. More
Fast friendly service. I had very early vw service appointment I needed a.quiet place to take a few work calls while I waited.They let me recharge my laptop,phone. Helped me get on guest wifi and let appointment I needed a.quiet place to take a few work calls while I waited.They let me recharge my laptop,phone. Helped me get on guest wifi and let me use a spare sales office. WoW. SO THOUGHTFUL.Im telling all my friends about compass motors friendly service. They should buy their next vw or mazda here. More
I came to compass motors to purchase a 2014 Mazda cx-5, and could not be happier with my experience. I never felt pressured and Tony, my salesman, answered all my questions and laid out all the facts for m and could not be happier with my experience. I never felt pressured and Tony, my salesman, answered all my questions and laid out all the facts for me so I could make the best decision about my purchase. I got a great deal and I am loving my new SUV! I would recommend Tony and Compass motors to anyone in a heartbeat. Purchasing or leasing a vehicle doesn't have to be intimidating or stressful! More
Supercalifragilistically Expialidociously done. It was serviced with German efficiency and with a friendly no fuss manner. I am confident bringing my vehicle here time and time again. I love this place serviced with German efficiency and with a friendly no fuss manner. I am confident bringing my vehicle here time and time again. I love this place Long Time. More
Second visit to dealership for service. First visit was outstanding. This one less so. Austin is our "service rep" and he was not there when I dropped off the car or picked it up. Good experience with " outstanding. This one less so. Austin is our "service rep" and he was not there when I dropped off the car or picked it up. Good experience with "replacement service rep" (don't know his name) going over bill, etc. Paid bill, got keys and went to get my car outside. Had to walk all around the building tryiing to find it. Stopped in service bay area and guy there came with me to try and find my car. It was totally on the opposite side of the service entrance. Last time car was washed after service and it was a pleasure to get into a repaired and clean car! This time, while I could tell someone had started something they did not finish. Wheels where cleaned (but then, I had the tires rotated and re-balanced). But car was dirtier than it was when I brought it due to construction dust. And someone had left two "post it" type air fresheners in the cup holder which I assume would have been removed when the car was cleaned. And as a result car had a very overwhelming scent of air freshener.... which is still there this morning when I drove the car to work. More
As always, Austin was a pleasure to work with. Brought my Jetta in due to the engine light coming on and he had me in and out in a short while prior to me going to work. He explains everything, has a gre my Jetta in due to the engine light coming on and he had me in and out in a short while prior to me going to work. He explains everything, has a great sense of humor and genuinely seems to care about his customers. He is an asset to your company.b More
My service rep was Austin Andolsek, I feel I was treated in a respectful and friendly manor. Austin was professional and told me everything that was going to be done to my vehicle. Overall I was extremely s in a respectful and friendly manor. Austin was professional and told me everything that was going to be done to my vehicle. Overall I was extremely satisfied with my experience and will return to the dealership and recommend the dealership to others. More
RYAN ACTED IN A PROFESSIONAL MANNER. MADE ME FEEL LIKE A VALUED CUSTOMER. WORK DONE QUICKLY AND WELL. FELT PRICE WAS SATISFACTORY FOR WORK PERFORMED. ALSO......LOVE YOUR LATTE .!!!!!!!!! VALUED CUSTOMER. WORK DONE QUICKLY AND WELL. FELT PRICE WAS SATISFACTORY FOR WORK PERFORMED. ALSO......LOVE YOUR LATTE .!!!!!!!!! More