Middletown Volkswagen

This was my first time purchasing a Volkswagen and I am very happy with my new Jetta! Alfonzo was my sales representative and he was extremely helpful and knowledgable about Volkswagen. The transitions to very happy with my new Jetta! Alfonzo was my sales representative and he was extremely helpful and knowledgable about Volkswagen. The transitions to purchasing the car went very smooth as well. I am happy with my purchase and definitely recommend Compass Motors! More

I'm new to using Compass Motors as of the end of Sept. 2013, and I have been very satisfied with the friendliness of the staff and the quality of the service. I will continue to service my car with Sept. 2013, and I have been very satisfied with the friendliness of the staff and the quality of the service. I will continue to service my car with Compass as long as I own a VW. More

Your service department is always amazing! I only trust them with my car and won't take it to anyone else. The guys there are great especially Austin. He always remembers who I am when I come in and what them with my car and won't take it to anyone else. The guys there are great especially Austin. He always remembers who I am when I come in and what we had previously discussed about the service to my car. I honestly don't know how he does it. lol Thank you so much for inquiring the feedback because those guys are great and deserve the recognition! More

Standard oil change and tire rotation, they checked the brakes and hoses, they said all is well till next time. See u all in April 2014 brakes and hoses, they said all is well till next time. See u all in April 2014 More

Austin and Brian are always Super Excellent and Fair when I stop by for Service. I drive 55 mile to get my Car Serviced. That says a lot. John Pfeiffer I stop by for Service. I drive 55 mile to get my Car Serviced. That says a lot. John Pfeiffer More

Everyone I call to make an appt I speak to a person right away who is helpful & accommodates my schedule. My car is always washed and looks brand new again after the service..great job guys! away who is helpful & accommodates my schedule. My car is always washed and looks brand new again after the service..great job guys! More

A very positive experience!!! All of the people in service were so nice and friendly and helpful. Very efficient visit. We will return to Compass definitely!!! service were so nice and friendly and helpful. Very efficient visit. We will return to Compass definitely!!! More

Took my car in for 10,000 mile check up. Also requested other work like new snow tires, adding a new component, and detailing. The length of things I wanted dealt with was long enough that I was worried I other work like new snow tires, adding a new component, and detailing. The length of things I wanted dealt with was long enough that I was worried I was being high maintenance. Then I met Brian of Service face to face and found out he is a bigger car nut than I am. He told me about how he pampers his cars and that put me at ease. He even pointed out that he could fix the rim that my wife scratched on a curb, something that was bugging me but I was not sure how to address. When I picked up the car it was like it was fresh from the factory again. Brian walked me through the paperwork and showed me all the updates on the car. This is not my first car nor my first dealership. Brian's industry experience, the fact that he wrenches on his own vehicles, and his people skills made this one of the best experiences I have had at any car dealership. More

Was able to get the right car for the right price. like salesman, Greg. Have purchased 5 cars from him. will purchase in th future. salesman, Greg. Have purchased 5 cars from him. will purchase in th future. More

Brian was very helpful and understanding and took care of getting the approval from the insurance company which covered the damage to my two tires and wheels. Thank you for an awesome job! getting the approval from the insurance company which covered the damage to my two tires and wheels. Thank you for an awesome job! More