Middletown Volkswagen

Greg provided exceptional customer service ensuring that my vehicle purchasing experience was as pleasant and comfortable as possible. Very friendly and welcoming environment. Thank you! my vehicle purchasing experience was as pleasant and comfortable as possible. Very friendly and welcoming environment. Thank you! More

I bought a Mazda but the drop down menu only allowed me to choose VW. To y and Rich were courteous and professional. A pleasure to deal with. to choose VW. To y and Rich were courteous and professional. A pleasure to deal with. More

Very polite professional and personable. I was helped as soon as I walked into the door until I literally drove away. Will intend on coming back for any other motorvehicle issue, the car runs prestine. soon as I walked into the door until I literally drove away. Will intend on coming back for any other motorvehicle issue, the car runs prestine. More

The work was done quickly and everyone was very cool. Best dealership experience I ever had. I will buy a gently-used 2014 Mazda 6 from Compass Motors in about 2 years. Best dealership experience I ever had. I will buy a gently-used 2014 Mazda 6 from Compass Motors in about 2 years. More

Overall, I'm pleased with the prompt service at compass motors. The only thing I didn't like was a little bit of oil left on the of the motor cover due from the oil change performed. Besides that I compass motors. The only thing I didn't like was a little bit of oil left on the of the motor cover due from the oil change performed. Besides that I'm happy to had my car serviced at compass. More

While I do not enjoy paying out large amounts of money for car repair -- your service rep. Ryan made the process as painless as possible and was even able to offer me a discount for services provided. T for car repair -- your service rep. Ryan made the process as painless as possible and was even able to offer me a discount for services provided. Thank you. More

Very easy to schedule an appointment, explanation of service was complete and accurate. Austin was friendly and available to answer all questions, advised on recommended and truly optional services. Veh service was complete and accurate. Austin was friendly and available to answer all questions, advised on recommended and truly optional services. Vehicle was ready and prepped when promised. Would highly recommend. More

I purchased my Tiguan at Compass a few years ago after shopping around other dealers and brands because of their commitment to customers and the community. I just brought in my SUV for a large maintenanc shopping around other dealers and brands because of their commitment to customers and the community. I just brought in my SUV for a large maintenance appointment. I am happy they took the time for a thorough inspection and for updating me on my car's needs during the appointment. They valued my time, but they also valued the safety of my car - which is really important. I drove away with peace of mind and respect for the team at Compass! More

My daughters and myself have owned many VW cars over the years. In October of 2009 my wife bought a 2010 Jetta Sportwagen.Two weeks ago we purchased a 2009 CC CPO. Both automobiles were bought from Compa years. In October of 2009 my wife bought a 2010 Jetta Sportwagen.Two weeks ago we purchased a 2009 CC CPO. Both automobiles were bought from Compass Motors in Middletown NY, even though we live in a Baltimore MD suburb. We were about to buy a Honda locally when we saw the CC on their website, changed our mind and choose to buy at Compass because of the professional Sales and Service Department at that dealership. Their employees are highly knowledgeable and well trained. They are accomodating and courteous at all times. We receive frequent e mails and snail mail from Compass all interesting and stressing the importance of service, special offers etc. Excellent Marketing!! Compass Motors and their staff are a true asset for Volkswagen. Dieter Langendorf 2408 Fairway Oaks Ct. Hampstead MD 21074 More

They swaped in the wrong car drive a car from buffalo to middletown after I turned my Honda lease in they picked me up to bring me to vw when I arrive I go out side to look at my new car and it was wrong co middletown after I turned my Honda lease in they picked me up to bring me to vw when I arrive I go out side to look at my new car and it was wrong color!!!! They said nothing they stared at me like a deer in headlights said will try to get the right color by Tuesday (which is 5 days from now) no loaner no nothing good bye now I'm left with no sort of transportation because they got wrong color!!!! Stay away More