Middletown Nissan

The salesman that I dealt with was extremely kind, informative, and fun to work with! He understood my needs and was not pushy. He took a lemon of a situation and turned it into a refreshing glass of informative, and fun to work with! He understood my needs and was not pushy. He took a lemon of a situation and turned it into a refreshing glass of lemonade! More

public insulting customer is unacceptable on Sunday 08/25/2019 I visited the Nissan Middletown the girl who showed me the car was very nice but her manager who dealt with price calculations wa on Sunday 08/25/2019 I visited the Nissan Middletown the girl who showed me the car was very nice but her manager who dealt with price calculations was so insolent that he spoke aloud his opinion about me that I do not speak English well and his price is good public insulting customer is unacceptable More

Leased my 6th Altima from Middletown Nissan! I think the title says it all! My last 6 vehicles have been leased Altimas from Middletown Nissan, and once again, Mike Neil, my salesperson of recor I think the title says it all! My last 6 vehicles have been leased Altimas from Middletown Nissan, and once again, Mike Neil, my salesperson of record, competently handled the transaction with some assistance from Michael Hamadi. As I am very comfortable and familiar with the make and models, the entire experience was enjoyable, and even fun! The Service Department is also top notch, (Bridgette Tyminska). I would never hesitate to return to, or recommend Middletown Nissan to family and friends. I look forward to another 3 year stint with the folks at Middletown Nissan! More

Scammed Put a deposit on a car. Went to pick it up Christmas Eve and watched another couple drive away in it! Heartbroken by the treatment of salesmanager Ra Put a deposit on a car. Went to pick it up Christmas Eve and watched another couple drive away in it! Heartbroken by the treatment of salesmanager Raul. More

Such kind, accommodating staff! Would highly recommend this service department. Especially Robert who really helped me and explains everything being worked on and will keep trying un Would highly recommend this service department. Especially Robert who really helped me and explains everything being worked on and will keep trying until the problem is resolved to a customers satisfaction!! More

Amazing If you want a good car for a good price Middletown nissan is the place to go. They will treat you right and work with you to get you everything you wa If you want a good car for a good price Middletown nissan is the place to go. They will treat you right and work with you to get you everything you want in a timely fashion. Great customer service. More

Marathon purchase My salesman, Kenny, was very friendly, patient and not pushy. However, it took 5.5 hours to buy a car. Never experienced such a process. My salesman, Kenny, was very friendly, patient and not pushy. However, it took 5.5 hours to buy a car. Never experienced such a process. More

Deception is their middle name (Buyer Beware) I never write reviews, but I thought I write one about the experience I had here at this Nissan Dealer. Which wasn't good to say the least!!! I was I never write reviews, but I thought I write one about the experience I had here at this Nissan Dealer. Which wasn't good to say the least!!! I was looking to buy a Nissan Rogue recently. My wife and I took a drive 1 hr and 30min north or New York City to check out dealers in the area. We visited this dealership first. The salesman was decent and showed us a number of cars. We had interest in one of there cars. After test driving the car we sat down with the sales person and manager to discuss price. I off the back mentioned to the sales person and manager that I had my own financing in place and didn't need financing in anyway. Had a amazing rate through my credit union and told them they wouldn't be able to match that rate. After discussing the price the sale manager starts talking about all these added fees (not the usually fees but Cert Fee, VIN Etching fee, you name it there was a fee.) I told them I had a True car Certificate and was only going to pay the amount. Asked them if they honored that amount, was told reluctantly that they would. I made a offer for the car, but there sales manager said he couldn't do it and my wife thank them for there time and passed on the Vehicle. If this had been the end of the story It would have been a pleasant experience. But things just went bad from here. We left that dealership and made our way south to other Nissan dealerships in the area. Eventually we made our way back almost to the outskirts of New York City (1hr and 30 mins away from the dealership) I received a call while visiting another Nissan dealership from the Middletown Nissan dealership saying that they would honor the price we had previously requested if we made our way back to the dealership. I said we would and proceeded to start my way back 1 hour and 30 mins to the dealership. But before I left, I called the sales person once again and asked him to assure me that when we got there to the dealership that the price stated would be the price for the vehicle plus tax, title and license. I again mentioned that we had our own financing and asked would that be a problem, he mentioned that was fine and the stated price would the price i requested. I even explained that if that wasn't the price I would be highly upset for the time and money and gas wasted. So we drove a 1hr and 30 min back to the dealership. When we sat down the salesmen said that they had all the paper work ready. Then he proceed to say, you Financing with us, correct? I looked at him and said that I told you that I had my own financing this morning and that over the phone I again stated that I had my own financing and you said that wasn't a problem. He said, oh well the price I stated was for if you are financing through us. I WAS SO MAD! We just drove a 1hr and a half for you to lie to my face and say what you knew wasn't true. He then assured me that he could run my credit and get me a good rate and a discount on the car. I let them run my credit (WHICH I SHOULDN'T HAVE HAD TO) and they offered me a $500 discount On car for a 8.5% rate. When I had a 2.5% rate with my credit union. WHY IN THE WORLD WOULD I SAVE $500 TO PAY ALMOST 3 TIMES THE APR OVER THE LIFE OF MY LOAN. I explained that to the Finance manager and he tried to convince me that his deal was a better deal. Obviously, we walked out and thank god we did! We went to Nissan City in Portchester, NY and got a better car and a better deal with no fees except a $75 doc fee. Do not go here, (Buyer beware!!!) they are deceiving in their dealings. I would never recommend them and If I could rate them 0 stars here I would have! They even called the next day to see if I was going to leave a bad review! And I told them I would! Not even to apologize, or even offer to reimburse me for my time or gas. SMH!! More

I had a problem and I talked to Ihab Zureiqi. Mr. Zureiqi and I discussed my automobile financing. He clarified the contract for me to my satisfaction. He was very helpful and I would like to than Mr. Zureiqi and I discussed my automobile financing. He clarified the contract for me to my satisfaction. He was very helpful and I would like to thank him for his help. More