
Middletown Nissan
Middletown, CT
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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I had the pleasure of purchasing a 2011 Nissan Rogue over the weekend from this dealership and I must say that they put customer service as their number one priority. Dale Richards is one of the nicest, an the weekend from this dealership and I must say that they put customer service as their number one priority. Dale Richards is one of the nicest, and most professional sales men you will ever encounter. He was extremely knowledgable, considerate, and thorough and left no quesiton unanswered. I felt he had my interest in mind and was there to help me in any way possible. The staff that worked "the numbers" did an EXCELLENT job at getting me to my goal and feeling comfortable with my payment. The service department was immaculate and all the staff members that I encountered were friendly and knowlegable. After comparing this dealerhip and experience with the experience I had at my local dealer (I live in the Waterbury area) I feel confident that I made the right decision and it will be more than worth the trip to Middltown Nissan for my services and any future purchases I might make. More
I wanted to turn in my Jeep Liberty but could not afford to purchase a new vechile. Bob and Phil explained to me that it would be to my benefit to lease a vechile. I always heard horrible stories about a l to purchase a new vechile. Bob and Phil explained to me that it would be to my benefit to lease a vechile. I always heard horrible stories about a lease. I got the car I wanted, Nissan Rogue, with the features I wanted and could not believe that Bob H showed me everything about my new vehicle, how it worked, why and even scheduled my first maintenance! I am referring all of my friends to Middletown Nissan!! Loved the experience. Sandy More
I have bought at least 5 cars from this dealership, Middletown Nissan, and have sent over 20 of my friends and family to see Ric and Tommy. I have done this entirely because of their astute professiona Middletown Nissan, and have sent over 20 of my friends and family to see Ric and Tommy. I have done this entirely because of their astute professionalism, integrity, attention to detail, and their kindness. I have never felt as much a VIP than when I walk into this specific dealership, as compared to the many I have purchased. On my most recent visit, I was taken care of in a big way. I was almost killed several days before in an accident that resulted in my Infiniti being flipped several times before hitting a solid oak tree: Resulting in the car being totaled by my Insurance company. No one else was involved, but the car certainly saved my life. Tommy himself, personally went out and purchased an Infinity M35x for me just on my word. That is certainly not typical of a dealership normal SOP. Ric, as always, was tremendously helpful. There were many features in our new car an Infiniti M35x, and was more like a cockpit in a plane than the console of a car. Ric took his time to explain in intricate detail all the features and benefits, and we were then able to drive out of the dealership in comfort, and with knowledge of the cars many features. I must also advise the professionalism, and kindness, that was bestowed upon us from Dawn. Dawn is the F&I Manager that we have also dealt with in previous transactions. She too, like Ric and Tommy, is a true asset to the dealership. I am so very grateful for their involvement in this specific deal on this purchase and the many others they have done not only for my wife and I, but for my friends and family. I will not shop anywhere else for a vehicle. Thanks go out to Tommy, Ric, and Dawn, for yet another fantastic experience. More
I've never had a bad experience at Middletown Nissan since I bought my Altima back in 2009. Every person I've encountered there is helpful, knowledgable, and friendly. Specifically though, Brian Ba since I bought my Altima back in 2009. Every person I've encountered there is helpful, knowledgable, and friendly. Specifically though, Brian Barbour who is a Service Manager at Middletown Nissan is an incredible asset not only to his dealership but to Nissan as a whole. I am usually lucky enough to have the pleasure of dealing with Brian when I have my car serviced, and every time I walk through the door, he remembers who I am and greets me by name! Whether a significant repair, or just something simple, Brian takes the time to explain what is being done to my vehicle in a thorough, understandable fashion. The customer service he provides is second to none. Since buying my Altima, I've moved out of the Middletown area and have several different Nissan dealerships closer to where I now live. Even if it's just an oil change, I'll drive the extra distance to Middletown to get it done because of the way I'm treated at this dealership. I recommend Middletown Nissan to all of my friends and colleagues who are in the market for a new vehicle. More
Bought a used car for my daughter and they told me they do a saftey check on all their cars. We noticed the car was useing oil so we kept an eye on it. Found out it was useing a quart every 400 miles. brou do a saftey check on all their cars. We noticed the car was useing oil so we kept an eye on it. Found out it was useing a quart every 400 miles. brought it back to them and they told me it had a bad cylinder.Gave me what i paid for it and would take it back in trade for another car.I thought that was great. Mike S. and Jody worked very hard in making it right and keeping me happy.Great job by every one at middletown nissan. thanks. Dan More
Before bringing my 2007 Altima 3.5 SE in to get its A/C serviced I had brought it in to Valvoline to get the A/C system recharged, when I was told my compressor wasn't engaging and would need a new one. I serviced I had brought it in to Valvoline to get the A/C system recharged, when I was told my compressor wasn't engaging and would need a new one. I did some research and was hesitant on bringing it to any dealership period for servicing, and chose this one over Barberino and the one in the Woodbury/Middlebury/Southbury. I've always heard negative feedback from Barberino - always, so I decided to go with Middletwon. I had a positive experience with Middletown Nissan. I thought the diagnostic fee of $180 for the A/C was a little steep at first, however, they told what was going on and that it was my A/C clutch which was bad, which is responsible for turning on the compressor. That was good news to hear, and they didn't try selling me on other extra work to the vehicle. After looking around online the total job came out to a reasonable price for similar repairs done on other vehicles and I was not ripped off on labor prices either - the job was completed in almost half the time they initially told me it would take and they called me first thing when they finished. Total job came out to close to half of what a new compressor could have possibly gone for, so I'm grateful for that. Staff was courteous and polite, and the girl working at the cashier's desk was super cute too - I guess it's always important to leave on a positive note when you've just paid for a repair you weren't expecting to have to do to begin with. Thanks Middletown, A/C's nice and cold for the upcoming summer! More
I initially knew that I wanted a Nissan Maxima and had went to one other dealership before going to Middletown Nissan. I had sent in a request for more info on a Maxima that they had on the lot and was ca went to one other dealership before going to Middletown Nissan. I had sent in a request for more info on a Maxima that they had on the lot and was called back very quickly by Kelly. I was in the dealership the next day and met by Dan Hoyt, who must know everything there is to know about a Nissan - I was impressed. I filled out my paperwork and two days later I picked up my car; not one issue. Dan made sure to go throught the car with me show me every compontent and feature and Dawn was a pleasure to work with. I would highly reccommend this dealership to anyone and when its time for another new car I will certainly be back! The staff was very friendly and this was the easiest purchase I ever made! More
I went into Middletown Nissan after only hearing their ad on a local radio station... I called right at 9 am and spoke with Kelly in Sales...She was very welcoming and kind as I asked her (what I thought) we on a local radio station... I called right at 9 am and spoke with Kelly in Sales...She was very welcoming and kind as I asked her (what I thought) were trivial lease questions about an Altima 2.5 and 2.5 S... She let me know that I could come in today or tomorrow, but no matter what someone will take care of me... I decided that I should drive the hour down from MA and check out what seemed like great deals and friendly people... I worked with Justin who eased my fears of the car negotiating pressures I had dealt with three days earlier in MA... Kelly even stopped by to introduce herself and grab me a water... He took me for a test drive, was familiar with everything Altima, and shared personal stories with car buying that put me at ease... He gave me time to speak with my other half about my decision and even told me to go take a break and come back if I pleased... I was so happy with the ease this first lease at Nissan went for me and I can't wait to go pick up my car Monday! More
This was my first time buying a new car and Dan Hoyt made the experience a very enjoyable one with no stress. He was very informed, spent a great deal of time with me, and answered every one of my questions, the experience a very enjoyable one with no stress. He was very informed, spent a great deal of time with me, and answered every one of my questions, no matter how ridiculous they may have seemed. Everyone at Middletown Nissan was very friendly and enjoyable. Not once throughout the entire experience did I get that "saleman" vibe or push, this truly was a comfortable situation. When I came in a few days later with a very nice quote from a different dealership, they beat it without any hassle. I appreciate everything that Dan and everyone else at Middeltown Nissan has done to help me out and I've been thrilled with my new car. If you go, I highly recommend Dan Hoyt, tell him Sari sent you. Best of luck! More
Recently I purchased a 2011 Maxima and I absolutely LOVE the car. I worked with salesrep Justin Heuser which as always was FANTASTIC!!! This is the second car I have purchased through him and will continu the car. I worked with salesrep Justin Heuser which as always was FANTASTIC!!! This is the second car I have purchased through him and will continue to refer him to all my friends and family when buying a car! The whole dealership staff was freindly and helpful with NO pressure and is just for lack of a better word, wonderful! I will continue to give my business to this dealership and plan on always dealing with Justin for being so fast, effeicent, friendly and easy to work with. Thanks a million times over! More