Middletown Nissan

Best price and incredible professional service. Bought 4 cars from him already. Thank you, Asad . Bought 4 cars from him already. Thank you, Asad . More

Very disappointed have purchased several cars from them and they really disappointed me the last purchase will never buy from them again They are not willing to work with me once they get there money and they really disappointed me the last purchase will never buy from them again They are not willing to work with me once they get there money More

Louis was exceptional, very personable, knowledgeable and eager to provide excellent customer service. He has a great future with your company and eager to provide excellent customer service. He has a great future with your company More

Best car dealer experience I’ve had. Louis Perez made my experience better than I anticipated. He was patient with my questions and concerns and went out his way to accommodate. At no ti Louis Perez made my experience better than I anticipated. He was patient with my questions and concerns and went out his way to accommodate. At no time did I feel pressured or a disinterest from him during my process. Can’t say the same for many others dealers I’ve been to but I won’t go anywhere else after this. Great job Louis and thanks to all the staff at Middletown Nissan for your awesomeness. Your awards and accolades are well deserved! More

Lou and the team over at Middletown Nissan were very helpful and responsive from start to finish helpful and responsive from start to finish More

Middletown Nissan immediately provided a friendly, clean and professional environment. Everyone I came in contact with was very easy to deal with and professional environment. Everyone I came in contact with was very easy to deal with More

Horrible customer service over all, would not recommend. Especially for out of state buyers. Beware Especially for out of state buyers. Beware More

I went to trade in my Nissan Rogue and buy a middle size SUV. I have bought more than 7 cara with different dealers but this was the most terrible experience I had ever. I had to wait 5hrs even without a w SUV. I have bought more than 7 cara with different dealers but this was the most terrible experience I had ever. I had to wait 5hrs even without a water bottle but still finalized half way. The salesman trapped me with my trade in and I had to wait 5hrs after that to get the car. The salesman never mentioned that Nissan Rouge sports is discontinued and he hide it. If he told me about it I would put more money and would get another model. This is not the way to do business. I totally disappointed and I can’t give even a single star. More

We recently purchased a 2016 BMW X4 from Middletown Nissan and feel compelled to share my experience to help other potential buyers make informed decisions. A couple of issues became apparent immediat Nissan and feel compelled to share my experience to help other potential buyers make informed decisions. A couple of issues became apparent immediately after purchase: The dashboard is separated from its mounting under the glove compartment; Only one key fob was provided, a fact mentioned only after the sale had been consummated. We realize a used car is sold "as is," However, we believe these issues were known but deliberately not disclosed during the sales process. We attempted to address these concerns professionally by calling the dealership numerous times in the days following our purchase. We ended up sending a formal letter to the dealership requesting assistance with repairs. Unfortunately, they have chosen to completely ignore all of our communications. What disappoints us most isn't just the issues with the vehicle, but the dealership's complete lack of post-sale customer service and their unwillingness to even acknowledge our concerns. A simple response, even if unable to help, would have demonstrated basic customer respect. While we understand used cars may have issues, honest communication and basic customer service shouldn't be too much to expect from a professional dealership. Our message to anyone considering a purchase at Middletown Nissan is BUYER BEWARE. More

I worked with a lot of great sales reps, they are not to blame!! I originally gave this dealership 5 stars but unfortunately feel the need to change it to a 1 star due to fraud. I had leased a car bac blame!! I originally gave this dealership 5 stars but unfortunately feel the need to change it to a 1 star due to fraud. I had leased a car back in 2021 and bought it out 4 months ahead of schedule (6/2024 instead of 10/2024). I signed the contract and made a check that included the 4 additional lease payments. Long story short, an additional lease payment was taken out of my bank account after the contract had been signed. When I asked them, they told me numerous times that I’d receive a refund check in the mail. Fast forward 4 months, I never received anything, but when I contacted Nissan finance, they claimed my account wasn’t closed until 7/2024 and that everything balances out. The DMV clerk cut me off consistently and hung up the phone. Unfortunately this means the dealership kept my lease payment. I asked several times for a copy of my signed paperwork which I have not received. Anyways, I thankfully ended up getting my money back when I contacted my bank and let them know the situation (shoutout to BOA) but I am frustrated because I really did like them and was planning on buying my Nissan Z in 2026…just won’t be doing that anymore. More