Middleton Ford
Middleton, WI
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 5:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 4:30 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 4:30 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
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I was their to redo the recall that the wrong update was installed. The service was prompt and everyone was so friendly that I was annoyed to have to redo and left Middleton Ford thinking that wasn’t so bad installed. The service was prompt and everyone was so friendly that I was annoyed to have to redo and left Middleton Ford thinking that wasn’t so bad!!! More
We really like Middleton Ford.From Chuck in the sales department to everyone in the service department..Breannia has been be pleasant and helpful nice job! department to everyone in the service department..Breannia has been be pleasant and helpful nice job! More
The service representative was very thorough and I was given the approximate wait time and the work was finished to my satisfaction. The waiting room facilities I'm very comfortable and the coffee is exce given the approximate wait time and the work was finished to my satisfaction. The waiting room facilities I'm very comfortable and the coffee is excellent More
Great fast service in the quick lane. Service personnel very helpful and informative. Tires ordered and in on time. I would easily recommend taking your vehicle here very helpful and informative. Tires ordered and in on time. I would easily recommend taking your vehicle here More
My truck came back from dealership with more problems than when I took it to them. Would not recommend them for service. I do not trust them to work on my truck anymore. than when I took it to them. Would not recommend them for service. I do not trust them to work on my truck anymore. More
Bought used truck from here in 2013. Come in for oil change consistently with Works Package, great deal. However, feel as though transparency is an issue. There seems to be 4-5 things every time I come change consistently with Works Package, great deal. However, feel as though transparency is an issue. There seems to be 4-5 things every time I come in that “need” to be done. More clarity, a plan and/or outline of upcoming expenses that will be brought up next time, would be helpful. Let’s not wait until the car is down and I’ve been sitting there for 2 hours to then bring up other issues. I don’t need it, but recognize others might - showing or communicating appreciation for people doing business there and bringing car in would only help More
Service has been disappointing First I had a problem Service has been disappointing First I had a problem with the car not starting I took it to where I had gotten service-lube, check, etc and they c Service has been disappointing First I had a problem with the car not starting I took it to where I had gotten service-lube, check, etc and they checked the battery( said it was Ok) and charged it the next day (Saturday) car wouldn’t start and I got it Jumpered . I had to jumper it every time until Monday, when. I took it in again When I told the.... Apparently out of space but I had. I had sent a letter tothey said I would More
Middleton Ford is great to deal with. Steve Statz gives over the top service. He was able to find and provide my Transit almost immediately. Another dealer told me none existed and that I would have to ord over the top service. He was able to find and provide my Transit almost immediately. Another dealer told me none existed and that I would have to order one in the next years' model. More
I was there Coupe times. Was not helpful. Always trying charge you for something. The labor ıs too bad. They change mu clutch. 2 month passed again same issues charge you for something. The labor ıs too bad. They change mu clutch. 2 month passed again same issues More
Customer service at Middleton Ford is always exceeding my expectations. They go above and beyond to make sure you walk out feeling satisfied with the work done on your vehicle and that is is safe for your fa expectations. They go above and beyond to make sure you walk out feeling satisfied with the work done on your vehicle and that is is safe for your family travel. More