Middleton Ford

The service representative was very thorough and I was given the approximate wait time and the work was finished to my satisfaction. The waiting room facilities I'm very comfortable and the coffee is exce given the approximate wait time and the work was finished to my satisfaction. The waiting room facilities I'm very comfortable and the coffee is excellent More

Great fast service in the quick lane. Service personnel very helpful and informative. Tires ordered and in on time. I would easily recommend taking your vehicle here very helpful and informative. Tires ordered and in on time. I would easily recommend taking your vehicle here More

My truck came back from dealership with more problems than when I took it to them. Would not recommend them for service. I do not trust them to work on my truck anymore. than when I took it to them. Would not recommend them for service. I do not trust them to work on my truck anymore. More

Bought used truck from here in 2013. Come in for oil change consistently with Works Package, great deal. However, feel as though transparency is an issue. There seems to be 4-5 things every time I come change consistently with Works Package, great deal. However, feel as though transparency is an issue. There seems to be 4-5 things every time I come in that “need” to be done. More clarity, a plan and/or outline of upcoming expenses that will be brought up next time, would be helpful. Let’s not wait until the car is down and I’ve been sitting there for 2 hours to then bring up other issues. I don’t need it, but recognize others might - showing or communicating appreciation for people doing business there and bringing car in would only help More

Service has been disappointing First I had a problem Service has been disappointing First I had a problem with the car not starting I took it to where I had gotten service-lube, check, etc and they c Service has been disappointing First I had a problem with the car not starting I took it to where I had gotten service-lube, check, etc and they checked the battery( said it was Ok) and charged it the next day (Saturday) car wouldn’t start and I got it Jumpered . I had to jumper it every time until Monday, when. I took it in again When I told the.... Apparently out of space but I had. I had sent a letter tothey said I would More

Middleton Ford is great to deal with. Steve Statz gives over the top service. He was able to find and provide my Transit almost immediately. Another dealer told me none existed and that I would have to ord over the top service. He was able to find and provide my Transit almost immediately. Another dealer told me none existed and that I would have to order one in the next years' model. More

I was there Coupe times. Was not helpful. Always trying charge you for something. The labor ıs too bad. They change mu clutch. 2 month passed again same issues charge you for something. The labor ıs too bad. They change mu clutch. 2 month passed again same issues More

Customer service at Middleton Ford is always exceeding my expectations. They go above and beyond to make sure you walk out feeling satisfied with the work done on your vehicle and that is is safe for your fa expectations. They go above and beyond to make sure you walk out feeling satisfied with the work done on your vehicle and that is is safe for your family travel. More

Great timely servicr Express maintenance staff and service are terrific. Got in quickly. Car was done as promised. Recommend needed additional service was helpful. I v Express maintenance staff and service are terrific. Got in quickly. Car was done as promised. Recommend needed additional service was helpful. I very much recommend this service. More

Repeat Customer Four years ago I bought a Fusion from Middleton Ford, and had good experience. When time came to replace our Escape, I came back to them. I was not d Four years ago I bought a Fusion from Middleton Ford, and had good experience. When time came to replace our Escape, I came back to them. I was not disappointed. Our salesman, Bobby Hughes, was professional and patient with my wife and I, answering all of our questions. After our test drive, we agreed on a price. No high pressure techniques from Bobby at all. They even fixed a small dent in the drivers door, we didn’t notice during the test drive and walk around inspection. They will be at the top of the list next time we’re car shopping. We’ve had the Edge for a month now , and enjoy it very much. More