Middleton Ford

Great Sales Team Steve Statz always comes through for me when I need a vehicle. Service department never lets me down. I feel I always get a good deal and Service ne Steve Statz always comes through for me when I need a vehicle. Service department never lets me down. I feel I always get a good deal and Service never up sells me on things I do not need fixed. More

Always happy to work with "The Car Guy" My wife and I bought our first truck from Middleton Ford. While at the dealership we had many questions that needed to be answered. Many questions tha My wife and I bought our first truck from Middleton Ford. While at the dealership we had many questions that needed to be answered. Many questions that your normal dealer could not answer, but somebody who really knew trucks and towing. Steve stepped in and started answering our questions. But if he didn't know something, he didn't feed us an answer, he sought out the correct one. An example of this was with the spray in bed liners and if they create any type of static build up. He didn't know, but knew the service department was going to a conference that weekend. They found out the guarantied correct answer there. Because of the level of service provided I look forward to my next car buying experience. But that's not where it ends with them. We informed Steve about our companies live demo coming up. He said he would be there, and he showed up with his family. With Middleton Ford it's not just about selling cars and trucks, it's about building the relationships. More

Great service! I brought my Mercedes in for an issue with the front tire. Tye was friendly and worked quickly to resolve my troubles. I will be taking all of my cars I brought my Mercedes in for an issue with the front tire. Tye was friendly and worked quickly to resolve my troubles. I will be taking all of my cars to Middleton Ford from now on! More

Very fast turnaround! We brought our Escape in without scheduling an appointment and they were able to diagnose and fix the problem by the same afternoon. We really apprec We brought our Escape in without scheduling an appointment and they were able to diagnose and fix the problem by the same afternoon. We really appreciate the promptness as we need all of our fleet vehicles. More

Middleton Ford Made Things Right I have since received a call from Middleton Ford on an issue previously detailed here. This is now considered a communication issue by both parties in I have since received a call from Middleton Ford on an issue previously detailed here. This is now considered a communication issue by both parties involved and Middleton Ford has corrected the situation. After 10 years as a loyal customer, I am glad as we will now continue to bring our vehicle there for service. More

GREAT Customer Service Experiences I have purchased three brand new cars at Middleton Ford. All were great experiences, but what happens after that is more important. The Service depart I have purchased three brand new cars at Middleton Ford. All were great experiences, but what happens after that is more important. The Service department/Quick Lane really cares about my safety and my car. I take excellent care of my vehicles as I drive a lot for work and personal fun. When I come in to get oil changes and tire rotations, they do a GREAT job of checking everything over and pointing out anything that needs attention. Because my job is 45 miles away from Middleton, Ty and Scott get my car in right away, and have helped me out when I needed something fixed right away, which is very important to me due to my travels. I trust their judgment and knowledge 100%, and they really do seem to care and that is very important to me. They also know me by name and take care of the little things, like lubing the brake cable during the winter that squeaks. I highly recommend the Service Dept/Quick Lane at Middleton Ford. More

Dealer review of Steve Statz My experiences at Middleton Ford have always gone well and been good! The dealers at Middleton ford are always very helpful and communicate well with My experiences at Middleton Ford have always gone well and been good! The dealers at Middleton ford are always very helpful and communicate well with me. Specifically, Steve Statz, who sold me my car, has always gone above expectations. He has been selling cars to my family for years now and I was able to continue that tradition. Steve works to meet the needs of his customers and their desires. I would highly recommend Steve to anyone looking for a car and a friendly salesman! More

Love Steve Statz Steve went above and beyond to make our long-distance deal work. I traded my Explorer for a new 2013 Escape. He picked me up (way across town), handl Steve went above and beyond to make our long-distance deal work. I traded my Explorer for a new 2013 Escape. He picked me up (way across town), handled all the details and had my new car waiting for me! I have had 3 Eddie Bauer Explorers prior and never received such great care! I have had many recalls and a few rentals, but Middleton Ford and Jake in service really helped where they could. More

Steve Statz and Middleton Ford are awesome! Steve Statz was great to deal with. Very friendly, haggle free pricing right up front, always available to help in any way, and great overall experie Steve Statz was great to deal with. Very friendly, haggle free pricing right up front, always available to help in any way, and great overall experience. I bought a new truck and he had everything ready to go and made sure the truck was perfect when it arrived. I highly recommend Middleton Ford and if you go ask for Steve. I'll also put a plug in for the new 2015 Ford F-150. What a great truck. It has all the truck stuff you could want but drives like a car. Super comfortable inside, great gas mileage even on the first tank before the engine has broken in, looks great, the aluminum body won't rust, and the 3.5L ecoboost is amazingly powerful and fast! Thanks! More

Bought used Expedition loaded with problems Bought a used expedition from Steve. Wish I had taken it to a mechanic first. I have put almost $3,000 in repairs to the vehicle in less than two mont Bought a used expedition from Steve. Wish I had taken it to a mechanic first. I have put almost $3,000 in repairs to the vehicle in less than two months. I am scared to drive the vehicle now for fear of something else going wrong. Would not trust it on a trip out of town. More