Middleton Ford

2019 F-150 Overall good experience. Finance didn’t let me know before arriving about rates so I could secure my own financing. I would definitely call Earnest fo Overall good experience. Finance didn’t let me know before arriving about rates so I could secure my own financing. I would definitely call Earnest for another vehicle. More

Had to tighten oil filter My garage, like my house, is not quite 4 years old. The garage floor was pristine, even with changing the oil on my two Harley Davidson motorcycles. T My garage, like my house, is not quite 4 years old. The garage floor was pristine, even with changing the oil on my two Harley Davidson motorcycles. That was true until my most recent Middleton Ford Quick Lane experience. I had a recall on the truck. I called and scheduled a time to drop off the truck for the recall. I also scheduled a battery replacement and oil change. I had no need for my truck that day, so I told the service writer that the service team had all day. It was my hope that similar to my past experiences that this would make it easier on your staff. The service department calls me to say the truck is ready. Great! I pull in just before 5:00 PM. Tye walks with me to Quick Lane to check out. I find the battery was the 650, not the 850, but as I was only charged for the lesser battery I chalked it up to my fault for not verifying the battery at drop off. Check out goes well. I walk to Kwik Trip to get my truck. It wasn't washed, but I guess I can't expect that every time. I drive to the car wash and all is good. I drive home and park the truck until Monday morning. On Monday morning, as I am trying to go to work I notice two large oil spots on my garage floor. I go in the house, call my office, change clothes and troubleshoot the issue. The oil filter wasn't tightened, and I had to clean my garage floor. This is the second time in 12 months I've had an issue with work performed by your Quick Lane team. I've brought vehicles to Middleton Ford for service for close to 20 years. I am shopping around for muffler and tire replacement for my wife's Escape. I'm hard pressed to find a reason to keep bringing our vehicles to your service group. More

Great overall experience Great overall experience. Steve took the time to listen to me and find exactly what I was looking for. Stacy was very friendly and efficient. Willbe b Great overall experience. Steve took the time to listen to me and find exactly what I was looking for. Stacy was very friendly and efficient. Willbe back! More

New car purchase Enjoyed working with Mick very personable and knowledgeable. Stacey was great. Our time spent from test drive, financing, and vehicle preparation was Enjoyed working with Mick very personable and knowledgeable. Stacey was great. Our time spent from test drive, financing, and vehicle preparation was a lot quicker then we anticipated. More

Ford Edge 2018 Our experience was very pleasant the salesman was very nice I can’t remember his name but I think it was Ernest. Our daughter had bought a car through Our experience was very pleasant the salesman was very nice I can’t remember his name but I think it was Ernest. Our daughter had bought a car through him before and recommended him to us. We were not disappointed in anyway. He showed us the cars and after we made our decision even took it over to clean it up and filled the gas tank too. More

great service Great service , helpful ,fast , and friendly employees . I'm from Janesville . Bought my 2017 F150 here and would'nt take it anywhere else for service Great service , helpful ,fast , and friendly employees . I'm from Janesville . Bought my 2017 F150 here and would'nt take it anywhere else for service . Overall great experience at Middleton Ford . More

Outstanding Service Every trip to Middleton Ford everyone is friendly and treat me the way I want to be treated. I take my Chevy pickup for oil and tire changes because t Every trip to Middleton Ford everyone is friendly and treat me the way I want to be treated. I take my Chevy pickup for oil and tire changes because the service is so great! More

General service The people were friendly. My car was done on time and within one business day. Car has been running fine since the new clutch was installed. No compl The people were friendly. My car was done on time and within one business day. Car has been running fine since the new clutch was installed. No complaints. More

Always great service I been going to Middleton Ford for over 10 years now. Always great service, great deals on tires and the things I need. Staff is always friendly. I been going to Middleton Ford for over 10 years now. Always great service, great deals on tires and the things I need. Staff is always friendly. More

Easy, understanding, helpful Buying a vehicle from Middleton Ford was the smoothest transaction I have experienced at a car dealership. They gave me a great price for my trade in Buying a vehicle from Middleton Ford was the smoothest transaction I have experienced at a car dealership. They gave me a great price for my trade in and walked me through the car buying process I n a friendly and kind manner. The salesman showed me all the features of my new truck and we’re very helpful with any questions I had. They also took care of scheduling and install of the line-x bedliner and window tint. 10/10 I will make sure to come back for my next car purchase! More