Middleton Ford

Dishonest!! Issue #1: They quoted $500 to fix a problem that wasn't present in vehicle before dropping off. Once I declined repair stating I never had any problem Issue #1: They quoted $500 to fix a problem that wasn't present in vehicle before dropping off. Once I declined repair stating I never had any problems with that part before dropping off, they CUT a wire inside my door to validate their claims. Found the cut wire later after returning home, quick spliced it back together, and suddenly everything was back to normal. Issue #2: Keys were stuck in ignition. Staff quoted 500$ to replace. I declined repair and then fixed in parking lot by googling a 2 second fix of a simple release switch inside console. I paid $700+ in the end for the actual problem (alternator). This proud Ford owner was utterly disappointed by this lack of integrity of this service staff. No excuse for this and I will never go here again. More

Light Replacement Brought it in for routine oil change and a signal replacement. Held true to their word for the oil change and replaced the light although the light is Brought it in for routine oil change and a signal replacement. Held true to their word for the oil change and replaced the light although the light is a little pricey, $150 for labor for a $4 bulb replacement but that also rests on the engineer who designed a car that requires the bumper be taken off to replace a simple bulb... More

Scammers I brought in for a recall and asked to have them check out the sound my car was making. They told me it would cost $2800 to fix. I brought to another I brought in for a recall and asked to have them check out the sound my car was making. They told me it would cost $2800 to fix. I brought to another mechanic to get a second opinion. Most of what they told me needed to be replaced were perfectly fine. It ended up costing me $600 to have my car fixed. They are not trustworthy and will take advantage of you. I will not be back. More

Hey come one in and hurry up and wait!! Was warned it would be 1.5 hr wait on a rainy mid morning weekday. But in by 10am and out by 1pm. Please. Not the 1st time either, and make an appoin Was warned it would be 1.5 hr wait on a rainy mid morning weekday. But in by 10am and out by 1pm. Please. Not the 1st time either, and make an appointment, a little faster but still a wait. More

Sales Great atmosphere very helpful and quick on everything from beginning to end. I had a great team working with me on the purchase thanks again Great atmosphere very helpful and quick on everything from beginning to end. I had a great team working with me on the purchase thanks again More

08 Mustang They did a great job replacing air bag and oil change . They kept me informed and called when car was finished to let me know I could pick it up anyti They did a great job replacing air bag and oil change . They kept me informed and called when car was finished to let me know I could pick it up anytime. More

Wonderful experience Will never go anywhere else! Excellent experience. Our sales guy was so nice and really knew his stuff. I was very happy and finance girl is super nic Will never go anywhere else! Excellent experience. Our sales guy was so nice and really knew his stuff. I was very happy and finance girl is super nice. Everything went very smooth and top notch. More

Awsome the way buying a vehicle be !!! Awsome experience and will be back to buy next truck from !!! There went out of their way to get me my new vehicle. There the best !!! Awsome experience and will be back to buy next truck from !!! There went out of their way to get me my new vehicle. There the best !!! More

Excellent service I took the car in for routine maintenance. I was very happy with the work that was done (oil change, filters, tires rotated. The work was done efficie I took the car in for routine maintenance. I was very happy with the work that was done (oil change, filters, tires rotated. The work was done efficiently and timely. More

Easy choices I found it’s easy to buy a car at Middleton Ford. I had done my research and knew what I wanted. They didn’t try to add on things that I didn’t want. I found it’s easy to buy a car at Middleton Ford. I had done my research and knew what I wanted. They didn’t try to add on things that I didn’t want. It was quick and easy. Every one was nice and friendly More