Middleton Ford

Fast lane I was happy with my fast lane experience. I had made an appointment and would recommend that. The staff was very cordial and the tech after the car wa I was happy with my fast lane experience. I had made an appointment and would recommend that. The staff was very cordial and the tech after the car was ready explained nef a couple of things that would probably.nred doing in the future, but no urgency. Thank you. More

Always a good experience. I bring my cars here for service, mostly for oil changes. The people at the Quick Lane desk are very friendly and quite knowledgeable about cars. The I bring my cars here for service, mostly for oil changes. The people at the Quick Lane desk are very friendly and quite knowledgeable about cars. The technicians do a great job. I've been coming here for 9 years and still enjoy Middleton Ford. More

Very satisfied The way that Eric treated my family and I was extremely great. Eric saw and treated us as humans not as black people and we really appreciate. The way that Eric treated my family and I was extremely great. Eric saw and treated us as humans not as black people and we really appreciate. More

New truck purchase Very prompt, detailed transaction. Answered necessary questions Explained details of purchase Set up after market additions Explained all items Very prompt, detailed transaction. Answered necessary questions Explained details of purchase Set up after market additions Explained all items and car products included with purchase. Returned phone calls promptly when I had questions. More

First oil change Very friendly and knowledgeable about my escape will definitely refer Middleton ford to family members and coworkers—very conviently located from whe Very friendly and knowledgeable about my escape will definitely refer Middleton ford to family members and coworkers—very conviently located from where I live and liked the hours More

Great service, friendly staff. Been coming here for years. Great service, friendly staff that is always helpful. Will continue to bring my ford and Lincoln vehicles to Middleton for Been coming here for years. Great service, friendly staff that is always helpful. Will continue to bring my ford and Lincoln vehicles to Middleton ford! More

Very honest A mistake was made during an oil change. The workers at the service center were very honest and then corrected the problem. Also, very friendly and re A mistake was made during an oil change. The workers at the service center were very honest and then corrected the problem. Also, very friendly and respectful. More

New Care We were in need of a new car. We located a pre-owned vehicle via Google search which was located at Middleton Ford. We worked with Eric Devine. It We were in need of a new car. We located a pre-owned vehicle via Google search which was located at Middleton Ford. We worked with Eric Devine. It was a pleasure to work with him. He was knowledgeable about the car, took time to fully explain everything about the car we needed to know. He was most informative during the test drive. When we decided to purchase he guided us through every step in the matter keeping us informed of the progress of the paperwork. Eric was very pleasant, professional, and made the car buying experience a very pleasant and enjoyable one. I would highly recommend Eric as a sales representative to work with. More

Return visit My front and back windshield washers both quit working around Memorial Day. I called to make an appointment for them to be checked out. It ended up be My front and back windshield washers both quit working around Memorial Day. I called to make an appointment for them to be checked out. It ended up being the motor and there was not a motor in stock, making for a return visit. Luckily my husband was able to make both trips as I still work and would have had to take 2 days off for this repair. Once the new motor was installed, the switch for the back windshield was also bad, but luckily that part was in stock. Add to this, we were leaving for a trip to New England the next week. I am a woman not mechanically inclined, so I depend on a dependable vehicle and a service department to get the job done. I have a 2017 Flex that had approximately 18,000 miles when this happened, so the vehicle is still under warranty. Multiple visits for a repair is inconvenient when you live about an hour away and work the same hours as the service department is open. More

New car Bought a new escape the process was easy and non stressful the staff at Middleton ford were friendly and knowledgeable. I am looking forward to worki Bought a new escape the process was easy and non stressful the staff at Middleton ford were friendly and knowledgeable. I am looking forward to working with the service department. More