Middleton Ford

Knowledgable and friendly I had an appointment for an oil change and 6-month inspection. They got me in right on time and completed the work in a timely manner. Customer servic I had an appointment for an oil change and 6-month inspection. They got me in right on time and completed the work in a timely manner. Customer service was excellent. More

Way Overpriced My rear camera stopped working in my 2015 Lincoln MKC. Middleton Ford wanted $800 to repair it, $500 for the camera and $300 for the labor. Repairpal. My rear camera stopped working in my 2015 Lincoln MKC. Middleton Ford wanted $800 to repair it, $500 for the camera and $300 for the labor. Repairpal.com Estimated the repair at $268-300 for parts and labor. I got the part shipped to my front door for $115 (actual Ford part). Took me an hour to install it myself. If they had quoted me the $300, I would've had them do it. Not sure I'll be returning after that attempted price gouge. More

Very good buying experience. Had a very good buying experience with an intelligent sales representative. Free food and drink as well. Originally I thought I was going to buy a u Had a very good buying experience with an intelligent sales representative. Free food and drink as well. Originally I thought I was going to buy a used car, but Collin and Stacy helped me find an inexpensive new vehicle. More

Unfinished job, cost me time and money to return for them to Very disappointed. Simple oil change not done completely. 30 miles down the road realized something was dragging under my vehicle. It was the large pl Very disappointed. Simple oil change not done completely. 30 miles down the road realized something was dragging under my vehicle. It was the large plastic piece that covers the oil filter, it wasn’t reattached after they changed the oil. I had to drive all the way back, cost time and gas money for them to fix it. Service techs didn’t think it was a big deal, it was!!! More

Fast, friendly service! I normally have service performed at the Janesville Ford dealer where I purchased my vehicle. It has become difficult to schedule for service there s I normally have service performed at the Janesville Ford dealer where I purchased my vehicle. It has become difficult to schedule for service there since I work on the west side of Madison. I happened to have a short work day one week, so I stopped in to see if Middleton Ford could do a quick oil change. The service rep was very friendly and the techs pulled my car in right away for service. Great experience and I will definitely return for future service. Thank you! More

Great Service Service is always great at Middelton Ford! Everyone is always very friendly and very helpful with questions. Thanks to Chuck Polley for the great cu Service is always great at Middelton Ford! Everyone is always very friendly and very helpful with questions. Thanks to Chuck Polley for the great customer service. More

New lease Keith was great! Picked up new leased car! Awesome Experience. Would recommend Middleton Ford. Great working with everyone. Love my new Escape Keith was great! Picked up new leased car! Awesome Experience. Would recommend Middleton Ford. Great working with everyone. Love my new Escape Looking forward to Gord developing electric SUB More

Great staff If your looking for a one stop shop, middleton ford is the place to buy your vehicle. From sales, to service to, the quick lane, they treat you like If your looking for a one stop shop, middleton ford is the place to buy your vehicle. From sales, to service to, the quick lane, they treat you like family. More

Disappointed I do not really like the car. Felt the salesman did not care to make sure I like it or drive it before I bought it. I will be trading it in in about I do not really like the car. Felt the salesman did not care to make sure I like it or drive it before I bought it. I will be trading it in in about two years. Will not buy a car from Middleton Ford again and their service center is so busy and not really friendly. Very disappointed for trying to buy and support local businesses. More

Bought new 2020 Ford explorer We bought our Ford Explorer 2020 had a wonderful car salesmen that went through all gadgets of our car made it so we were comfortable to take off lot We bought our Ford Explorer 2020 had a wonderful car salesmen that went through all gadgets of our car made it so we were comfortable to take off lot made a difference when buying a new car More