Middlekauff Honda
Twin Falls, ID
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November 2, 2017 Visit Was 5 STARS. November 2, 2017 I had my Oil, Oil Filter, and Wiper Inserts replaced. I arrived about 30 minutes early and Austin came out and helped me before my sc November 2, 2017 I had my Oil, Oil Filter, and Wiper Inserts replaced. I arrived about 30 minutes early and Austin came out and helped me before my scheduled time. He took my coupon. The work started on my vehicle around 2pm as scheduled. While I waited I watched TV in HD. Nice. Also I had 2 or 3 cups of coffee with cream. And I topped off the cell phone with their charger. Austin was very nice to me and the work was done to my satisfaction with the time I thought it would take. And they cleaned my windshield, which was dirty without me asking. This visit was very pleasant and the what I paid was reasonable. More
Thorough and fast Just moved into area so first time with the dealer. Needed recall work plus wanted all-round inspection. Advisor was very good in updating me on the s Just moved into area so first time with the dealer. Needed recall work plus wanted all-round inspection. Advisor was very good in updating me on the status of the car periodically and recommending what needed (and, more importantly, what didn't yet need) replacement. More
Excellent service For over 6 years Middlekauff has serviced all my vehicles. Excellent all around, from their service writers to the parts department. I even take my To For over 6 years Middlekauff has serviced all my vehicles. Excellent all around, from their service writers to the parts department. I even take my Toyota camery and Chevy pickup to be serviced by Honda. More
Great customer service Every time I take my car in for servicing, Lance provides stellar customer service. He shows that he really cares and I appreciate his attention to d Every time I take my car in for servicing, Lance provides stellar customer service. He shows that he really cares and I appreciate his attention to details that satisfy me! More
recall work great service! lance bixler great service advisor!! we live in nevada and don't have a honda dealer there. very impressed with this dealership!! frie great service! lance bixler great service advisor!! we live in nevada and don't have a honda dealer there. very impressed with this dealership!! friendly staff. More
Helped by Lance....superlative as usual From the VERY beginning many years ago......couldn't be more pleased! ALWAYS there for me and so helpful along the way. Greg Middlekauff heads up a From the VERY beginning many years ago......couldn't be more pleased! ALWAYS there for me and so helpful along the way. Greg Middlekauff heads up a wonderful staff from telephone operators to mechanics and everyone in between!!! More
Great job with timing belt, water pump replacement Lance and Christopher were able to schedule and perform the work the same day I requested it. They were professional and courteous all the way Lance and Christopher were able to schedule and perform the work the same day I requested it. They were professional and courteous all the way More
Nissan Altima I have never been more satisfied with a dealership and their service department, they treat you like family and handle your car with care, pleasure to I have never been more satisfied with a dealership and their service department, they treat you like family and handle your car with care, pleasure to do business with and as far as I'm concerned they have my future business...thank you Honda of twin falls!!! More
Superb Customer Service by Greg Malberg in Service Depart. Greg Malberg went above and beyond to ensure my car was fixed properly and my needs were met. I've honestly never had an experience in a service dept Greg Malberg went above and beyond to ensure my car was fixed properly and my needs were met. I've honestly never had an experience in a service dept. like he provided. It was the best!! I commend Greg, want to thank him, and strongly recommend him and the customer service dept to anyone needing Honda car car. They are people who care about their customers and will take care of you. Way to go Middlekauff Honda in Twin Falls, Idaho. More
Airbag Recall Recall airbag needed replaced. They did a quick check of the car after the replacement and further indicated some maintenance items that need possibl Recall airbag needed replaced. They did a quick check of the car after the replacement and further indicated some maintenance items that need possible attention. No high pressure and sense of urgency. I like that in a service team as I have been pressured at Texas dealerships about service work needing to be performed that was just done in another state. Their honesty is most apparent and appreciated. More