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Middlekauff Ford Lincoln
Twin Falls, ID
54 Reviews
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Showing 54 reviews
April 25, 2018
Excellent! Great customer service Thanks again for my fantastic car buying experience. Everything went seamlessly from start to finish. All questions were answered and they bent over Thanks again for my fantastic car buying experience. Everything went seamlessly from start to finish. All questions were answered and they bent over backwards to help with my specific requests. More
by targee
Employees Worked With
Matt Middlekauff, Taylor Morgan
February 07, 2018
Great service department and staff. Still the best place in Twin Falls to get work done or service on your vehicle. I always know the work was done right when completed. My questions ar Still the best place in Twin Falls to get work done or service on your vehicle. I always know the work was done right when completed. My questions are always answered well. Great staff! More
by Gene Eller
Employees Worked With
All service department staff
January 11, 2018
Excellent service I've always received excellent service at Middlekauff Ford. The employees are a friendly group. The mechanics are very good. I would recommend Middeka I've always received excellent service at Middlekauff Ford. The employees are a friendly group. The mechanics are very good. I would recommend Middekauff Ford to anyone one with a Ford. More
by cdjeff
Employees Worked With
Evan Durrant
December 04, 2017
Are service writter is the best hands down Mr. Garcia takes care of us we are in and out job gets done right the first time he’s always on time and does what he says we love are Servise writter Mr. Garcia takes care of us we are in and out job gets done right the first time he’s always on time and does what he says we love are Servise writter thank you Carlos Garcia for makin are visits good and thank you Middlekaullf ford. More
by Elinabelflores
Employees Worked With
Carlos Garcia
February 03, 2017
Trucks been in three times 8 days still broken Brought truck in they said they'd have it done in a day,three days later picked it up check engine light still on second time same thing happened. Thi Brought truck in they said they'd have it done in a day,three days later picked it up check engine light still on second time same thing happened. Third time dropped off Monday came to get Friday at 2pm supposed to be done still in the shop till told me to come back at 5. We will see if it's done by 5 and how much it's going to cost this time so far 4 sensors and a wire harness has totaled 1500+ dollars. This all within a couple weeks on a 2015 f-350 More
by Cw
Employees Worked With
Don't want jobs affected but something needs changed
June 05, 2016
the mechanic Lance Was AMAZING! We were having trouble with a used for truck that we had purchased from this dealership, and we had brought it in a couple times before hand asking th We were having trouble with a used for truck that we had purchased from this dealership, and we had brought it in a couple times before hand asking them to take care of it, and they were very hesitant and wanting us to believe that it was just in need of some dry lube, or grease and it would take care of the problem. When we went in and talked to lance, he made it right. he took really good care of the truck and us. He is the reason we will be back to have our truck be taken care of. He has excellent customer service, and a great attitude. He made the problem much easier to handle and understand. An excellent employee. More
by Prescott1816
Employees Worked With
Lance
April 27, 2016
work not completed refund refused. Charged for seatbelt service, new headlights w/labor and wipers. Almost $200 for simple maintenance non of which completed. Lost all trust and faith i Charged for seatbelt service, new headlights w/labor and wipers. Almost $200 for simple maintenance non of which completed. Lost all trust and faith in this facility. More
by Farmer Brad
Employees Worked With
maintenance
March 12, 2016
Awesomeness Alex Grundmann was so wonderful & fun. We had fun & got a great deal. Went lots of lots you guys beat me all. Thank you Jason Bacon so friendly &twent Alex Grundmann was so wonderful & fun. We had fun & got a great deal. Went lots of lots you guys beat me all. Thank you Jason Bacon so friendly &twenty smooth. Thank you & we will recommend Middlekauf. Neal & Barbara Davis More
by A& B davis
Employees Worked With
Alex & Jason great team
October 08, 2015
Alex made my car purchasing experience an enjoyable one I have given Middlekauff Ford Lincoln a five star rating due to the authenticity and professionalism of the two individuals I interacted with during t I have given Middlekauff Ford Lincoln a five star rating due to the authenticity and professionalism of the two individuals I interacted with during the purchasing process: Alex Grundmann and John Riddle. Alex was very friendly and helpful when I came by the lot to look at a used 2013 Honda Fit and take the car for a test drive. I never once felt like I was being pressured or manipulated in any way and Alex came off as genuine and trustworthy, two very important qualities I look for in a salesman. He made the buying process equally painless and explained the finance procedure the dealership follows in very clear, straight-forward language. John Riddle was equally helpful when it came time to go over the final financing and purchasing details. He was friendly and easy going which helped ease the stress and tension that comes with making a purchase of this size. He explained each of the steps of the process thoroughly and clearly and answered all the questions I had. I will be recommending Middlekauff Ford Lincoln and especially Alex Grundmann and John Riddle to friends and family and anyone else who asks for dealership recommendations. More
by Daniel G
Employees Worked With
John Riddle, Alex Grundmann
October 02, 2015
None sympathetic Was traveling with my Ford truck. It had a service engine light come on. They told me they would not look at it for a week. I Don't live here, I need Was traveling with my Ford truck. It had a service engine light come on. They told me they would not look at it for a week. I Don't live here, I need to get home and know if my truck will make it or if it's safe to drive. More
by Traveler
Employees Worked With
Service
