Michiana Chrysler Dodge Jeep RAM Fiat - Service Center

Receiving the video on the work that needed to be completed was very helpful and great. completed was very helpful and great. More

Horrible. Service never answers the phone, have to call multiple times. Person we dealt with screwed up on multiple things. Service never answers the phone, have to call multiple times. Person we dealt with screwed up on multiple things. More

Every person I have encountered at the dealership has been awesome . They know their jobs, are well equipped with customer service skills, and are subject matter experts in with their product . been awesome . They know their jobs, are well equipped with customer service skills, and are subject matter experts in with their product . More

Wish I could give 0 stars. Service center is a joke. Absolutely zero communication from service to customer. Have to call or email multiple times to get any kinda information o Service center is a joke. Absolutely zero communication from service to customer. Have to call or email multiple times to get any kinda information or response. If you tell them you need it back on a certain day after having your vehicle all week it won’t happen. Would not recommend getting service work done here at all. On top the techs miss a lot things that should have been caught during a service. Biggest issue with the service and parts is the massive lack of communication. Needs to go back in. Service advisor nor service manager have reached out to get it set up to go back in. Have called and left voicemails and emails and they’re “to busy” to reply. The lady who sold me my jeep has since told me this is a very very common issue with service and parts and recommends going elsewhere More

Very courteous and helpful, Yhey helped me, despite my money issues and credit problems! Everything was fixed when I told them about it money issues and credit problems! Everything was fixed when I told them about it More

Staff attentive and informative ready to serve. Did what I needed to be done well. Did what I needed to be done well. More

Great service and follow up thank you Very professional help keep up the good work help keep up the good work More

Satisfying Amy is good dealerships she know what I needs my car Chrysler. In future I will come see Amy again! my car Chrysler. In future I will come see Amy again! More

Amy was very friendly, knowledgable and professional. It was very much appreciated. Will return business when I need a new car. It was very much appreciated. Will return business when I need a new car. More

Amy is rude! She could not answer any of my questions and did not care to help me in any way. When I came in to get my Jeep she was treating another customer the She could not answer any of my questions and did not care to help me in any way. When I came in to get my Jeep she was treating another customer the same way. More