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Michiana Chrysler Dodge Jeep RAM Fiat

Mishawaka, IN

4.3
1,534 Reviews
When you're searching for a new vehicle or quality used car and want a comprehensive dealership experience, the place to go is Michiana Chrysler Dodge Jeep Ram Fiat here in Mishawaka. We have all the latest new Ram, Jeep, Dodge, Chrysler, and Fiat vehicles, including popular models like the Chrysler 300, Chrysler Pacifica, Dodge Challenger, Dodge Charger, Dodge Hornet, Dodge Durango, Jeep Grand Cherokee, Jeep Grand Cherokee L, Jeep Compass, Jeep Wrangler, Jeep Gladiator, Jeep Wagoneer and Grand Wagoneer, Fiat 500e, and Ram 1500. Each of these vehicles have attractive features, utility and more. You're also going to find a wide range of services, such as auto financing where we have many different options for drivers of all financial backgrounds. We strive to provide everyone with approval for financing no matter your situation. To keep your vehicle running at its best, there's also Mopar service and auto repair. Thanks to our team of highly trained and qualified technicians, you'll have a vehicle you can depend on for many miles to come. Come See Us Today at the new Michiana! Home of Michiana Family Pricing! We want to buy your car! Sell us your vehicle today!
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120 W McKinley Ave

Mishawaka, IN

46545

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Showing 1,534 reviews

October 07, 2022

Absolutely amazing service! My key fob got stuck in my 2014 Dodge Dart and I had it towed last night to the dealership. Al and Mike were able to identify the issue with the ca More

by macrane0603
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al
Oct 07, 2022 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We appreciate you! Thank you for letting us earn your business! We will always be here for you! Have a wonderful weekend! :)

October 06, 2022

Quick and efficient, literally the fastest I've ever been in and out of a dealership to buy a new truck. Worked hard to get me the best rate available. I will definitely buy here again. More

by Tommy2fingers44
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rashidah Maclin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miguel Renteria
Oct 06, 2022 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We appreciate you! Thank you for letting us earn your business at Michiana! Enjoy life in your new truck! Have a great day and a wonderful weekend! :)

October 05, 2022

They solved my warranty issue on my jeep in a timely manner And now I’m back on the road More

by Mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Bailey
Oct 06, 2022 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We appreciate you! Thank you for your business! Have a great day and a wonderful weekend! :)

October 04, 2022

Was told the repair would take 2 weeks when I brought it in. I got it back after 5 months. I understand not being able to get parts. But every two weeks I was told it would be another two weeks. I was unabl More

by Zachando
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jeff Bailey
Oct 04, 2022 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

We are very sorry. Please call 574-254-2010 and ask for Service Manager Justin Bratzler to discuss your situation in private. Thank you. Have a great day!

October 01, 2022

On return of my vehicle, my dimmer switches were disconnected. My air conditioner/heater is no longer working properly. I called and left a message, so far no call back. More

by MRDOBO01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jeff Bailey
Oct 03, 2022 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Please call 574-254-2010 and ask for your service advisor or Service Manager Justin Bratzler to discuss your situation in private. Thank you. Have a great day!

Oct 05, 2022 -

MRDOBO01 responded

Have left a message with Justin Bratzler. No call back as of yet.

Oct 06, 2022 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Please try calling again at 574-254-2010. Thank you. Have a great day!

Oct 07, 2022 -

MRDOBO01 responded

This number is to the switch board. It was just the same result.

September 29, 2022

Great quality vehicles along with a huge selection of vehicles to choose from. And very insightful and honest sales and service reps!! More

by tlberg1776
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Leitch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tammy Baker-Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2022 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We appreciate you! Thank you for letting us earn your business at Michiana! Enjoy life in your new Jeep! Have a great day and a wonderful weekend! :)

Sep 30, 2022 -

tlberg1776 responded

I absolutely love the staff at Michiana Dodge. Tammy is the best and the only one I will buy from.

September 28, 2022

Worst service I have had. Took the jeep in due to the ABS and traction lights still being on after repairs by another dealership. Ran the codes and Jeff said, "Boy, its really More

by Toni.wiegand
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jeff Bailey
Sep 29, 2022 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

We are very sorry. Please call 574-254-2010 and ask for Service Manager Justin Bratzler to discuss your situation in private. Thank you. Have a great day!

September 25, 2022

Miguel was very professional and knowledgable. He spent time explaining everything and walking us through the process. More

by Jimlayne72
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Renteria
Sep 26, 2022 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We appreciate you! Thank you for letting us earn your business! Enjoy life in your new Dodge! Have a great day and a wonderful week! :)

September 23, 2022

Bought a carvan back in May and a ram 1500 in September great buying Experience no pressure both shadely and Miguel worked hard to make we made the right decision. More

by Littlebam068
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shadely Wilkins, Miguel Renteria
Sep 23, 2022 -

Littlebam068 responded

Great buying Experience made sure we made the right choice 👌

Sep 23, 2022 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We appreciate you! Thank you for letting us earn your business again at Michiana! Enjoy life in your new Ram 1500! Have a great day and a wonderful weekend! :)

September 17, 2022

When I FINALLY had to threaten to report them to corporate after NEVER getting assistance from ANY of the managers after NUMEROUS phone calls and in person visits my car was fixed after almost 3 wee More

by Greesesr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jeff Bailey
Sep 19, 2022 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

We are very sorry you feel this way. Please call 574-254-2010 and ask for Service Manager Justin Bratzler to discuss your situation in Private. Thank you. Have a great day!

Sep 19, 2022 -

Greesesr responded

There is nothing to discuss. My car is completed with the repairs it went in for, but I will not be returning. I understand being short staffed.. I deal with it EVERYDAY however, I do NOT let it affect my customer service. I personally went into your dealership on 4 separate occasions and NEVER got any follow thru as I was ASSURED would take place. EVEN AFTER YOUR SENIOR SALES MANAGER ASSURED ME IN YOUR ABSENCE IT WOULD BE HANDLED!! Not until I DEMANDED to speak with the GM or I was going to make an OFFICIAL COMPLAINT to corporate did I EVER RECEIVE A CALL…. That is the definition of UNACCEPTABLE customer service!

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