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Michiana Chrysler Dodge Jeep RAM Fiat
Mishawaka, IN
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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They went above and beyond to make sure we were happy with our new truck. Josh was great. with our new truck. Josh was great. More
I took my 2014 Chrysler 300 S in for an air bag recall. The service writer was friendly and helpful and found another thing that needed to fix and let me know about it before they fixed it. Very good foll The service writer was friendly and helpful and found another thing that needed to fix and let me know about it before they fixed it. Very good follow up and car was completed on time and complete. Can’t say enough good about my experience with this dealership and would recommend them to anyone. More
Ivan in sales is the best. The service dept had a hard time listening and following instructions The service dept had a hard time listening and following instructions More
Customer service was good but when I got my vehicle back both the coolant and oil levels were below even being able to measure. There was no coolant in the reservoir and no oil on the dip stick. both the coolant and oil levels were below even being able to measure. There was no coolant in the reservoir and no oil on the dip stick. More
Tammy was awesome helping me decide which vehicle I wanted. Provided different options on whether to buy out my current vehicle or buy a new vehicle. wanted. Provided different options on whether to buy out my current vehicle or buy a new vehicle. More
From start to finish everyone I and my son worked with were friendly and helpful. The service department was exceptional. Trey who took me back and forth to and from the service department was an excellen were friendly and helpful. The service department was exceptional. Trey who took me back and forth to and from the service department was an excellent driver, knew exactly where he was going and carried on a conversation with me both days. I am very impressed with the quality of both work and people you have working for you!. More
Good service in beginning with Josh. Poor service on the end. Reached out by calling the dealership regarding title and registration paperwork two days before temporary plate expired. Af Poor service on the end. Reached out by calling the dealership regarding title and registration paperwork two days before temporary plate expired. After leaving voice mails I did not get a return phone call. Upon calling the dealership again I asked to speak to a person. I was told rudely that the best that she could do was voicemail. I asked to speak to a manager. I was told that there was no manager that I could speak to. Voicemail only. I did not want to leave another voicemail after waiting all day with no response. I sent our car salesman an email to ask for assistance. Again, no response. My husband had to drive to the dealership to ask about the paperwork. The salesman ran all over the place looking for answers. Finally, we were told that the paperwork arrived last week which was never relayed to us or how we should proceed. Then after reviewing our bill of sale we noticed a CONV Fee. We looked up what a CONV Fee was. It was a convenience fee for paying with a credit card. We did not pay with a credit card. It was a cash sale. It was a very unpleasant experience that we do not wish to go through again. Although Josh treated us with good customer service in the beginning the total experience lacked quality customer servie and professionalism. For that reason we will not do business with this dealership again. More