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Michiana Chrysler Dodge Jeep RAM Fiat

Mishawaka, IN

4.3
1,565 Reviews
When you're searching for a new vehicle or quality used car and want a comprehensive dealership experience, the place to go is Michiana Chrysler Dodge Jeep Ram Fiat here in Mishawaka. We have all the latest new Ram, Jeep, Dodge, Chrysler, and Fiat vehicles, including popular models like the Chrysler 300, Chrysler Pacifica, Dodge Challenger, Dodge Charger, Dodge Hornet, Dodge Durango, Jeep Grand Cherokee, Jeep Grand Cherokee L, Jeep Compass, Jeep Wrangler, Jeep Gladiator, Jeep Wagoneer and Grand Wagoneer, Fiat 500e, and Ram 1500. Each of these vehicles have attractive features, utility and more. You're also going to find a wide range of services, such as auto financing where we have many different options for drivers of all financial backgrounds. We strive to provide everyone with approval for financing no matter your situation. To keep your vehicle running at its best, there's also Mopar service and auto repair. Thanks to our team of highly trained and qualified technicians, you'll have a vehicle you can depend on for many miles to come. Come See Us Today at the new Michiana! Home of Michiana Family Pricing! We want to buy your car! Sell us your vehicle today!
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120 W McKinley Ave

Mishawaka, IN

46545

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Showing 1,565 reviews

June 09, 2020

Excellence customer service. Very professional. Many thanks to Victor, Kevin, and GM Brandon. You guys are the best. Thanks for your service and professionalism. Kevin More

by kadod
Recommend Dealer
Yes
Employees Worked With
Kevin Leitch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victor Sheetz
June 08, 2020

Had vehicle looked at for radio not working. Charged $151 just to tell me it needs replaced seemed excessive. To make things worse, battery was drained during the service and would not start when I pic More

by GOSTEELERS47
Recommend Dealer
No
Employees Worked With
Service manager
Jun 11, 2020 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

We are very sorry you feel this way. Please call 574-254-2010 and ask for Service Manager Justin Bratzler to discuss your situation more in private. Thank you. Take care. Have a wonderful weekend!

June 04, 2020

I was treated with respect and listened to when I explained where I needed my payment to be. I didn't feel pressured to purchase a vehicle. More

by whitakermoniq2003
Recommend Dealer
Yes
Employees Worked With
Other Employees : Kaynaff Sheikh
June 04, 2020

Thank you guys!! I like my new car a lot. My kids like the new car too. The car salesman was awesome and easy to work with. More

by ANGELITAREYES97
Recommend Dealer
Yes
Employees Worked With
Kevin Leitch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hector Juarez Hernandez
June 03, 2020

Friendly salesman, easy process, great experience Bought my first vehicle last weekend from Matt (aka Bama) and had a great experience. Didn't waste our time/day, was friendly and helpful, and I came More

by jakem11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Russell
June 02, 2020

3rd vehicle with dealer, very nice people and will do what they can to get you what you need and work with you in whatever way they can More

by Mytye87
Recommend Dealer
Yes
Employees Worked With
Jeremy Price
June 02, 2020

Drove 2.5 hours to see a vehicle By appointment and upon arriving the vehicle wasn’t at the dealership. Needless to say I was pissed. Asked to see a manager with no response. Real professionals, not! More

by Jsamps28
Recommend Dealer
No
Employees Worked With
Mark Young
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2020 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

We are very sorry you feel this way. You let our Internet Manager know you were going to be here in an hour. This is a vehicle that another manager is driving as a manager demo. This manager left at 4pm after you set the appointment. When you arrived, we contacted the manager and she agreed to bring the vehicle in for you to see, but you did not want to wait the time for it to get here. The Internet Manager did not come out to talk to you because you told the sales person to "Get your manager out here so I can have a piece of his a**". If you communicate with people properly and treat them with kindness and respect, you will get treated the same way. Good luck on your vehicle search! Take care. Have a wonderful week! Sincerely, Internet Manager Mark Young

Jun 02, 2020 -

Jsamps28 responded

As soon as informed you I was coming you set the appointment, don't you think it would be your responsibility to see that the vehicle was onsite and ready for viewing? You had my phone number, a courtesy call would have saved my time and you the sale. You salesman said give us 30 minutes and vehicle will be back, which I agreed to, then he called and said it would be another hour....unacceptable. Basically you are blaming the situation on the customer and not taking responsibility for your actions.

Jun 04, 2020 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Good luck on your vehicle search! Take care. Have a wonderful weekend!

June 01, 2020

Very nice salesman took care of my daughter. She bought an Explorer. We will come back when in need of another vehicle. Financial guy was very nice and helpful too. More

by Great3016
Recommend Dealer
Yes
Employees Worked With
Kevin Leitch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Russell
June 01, 2020

Stear clear of these guys! These people are liars, unscrupulous and just dishonorable. If I could give zero stars, I would. My fault for not checking reviews prior to purchasi More

by dbinder1453
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kevin Leitch
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Byrum, Sales Manager
Jun 01, 2020 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

We are very sorry you feel this way. This is not how we do business here. We provide CarFax history reports to our customers here and are completely transparent. Please call 574-254-2010 and ask for Service Manager Justin Bratzler or Sales Manager Jarrod Enyart to discuss your situation more in private. Thank you. Have a great day!

Jun 01, 2020 -

dbinder1453 responded

It is how you do business. You lied about the warranty, the condition of the vehicle, and you are lying now. I have three pages of major work that was done on this vehicle before we purchased it that you did not divulge. Another dealership that had to fix it while we were stranded yet again advised the truck was a mess and if it was inspected as we were told it was, its hard not to notice. Top that with many missing and loose engine bolts amonst a long list. Hard to call you when you refuse to talk to us and ignore our lawyer. Despicable.

May 30, 2020

The entire staff was very friendly and efficient. We went in to buy a new Jeep Wrangler and were done in less than 3 hours. More

by as101
Recommend Dealer
Yes
Employees Worked With
Mark Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Price
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