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Michiana Chrysler Dodge Jeep RAM Fiat
Mishawaka, IN
1,563 Reviews
When you're searching for a new vehicle or quality used car and want a comprehensive dealership experience, the place to go is Michiana Chrysler Dodge Jeep Ram Fiat here in Mishawaka. We have all the latest new Ram, Jeep, Dodge, Chrysler, and Fiat vehicles, including popular models like the Chrysler 300, Chrysler Pacifica, Dodge Challenger, Dodge Charger, Dodge Hornet, Dodge Durango, Jeep Grand Cherokee, Jeep Grand Cherokee L, Jeep Compass, Jeep Wrangler, Jeep Gladiator, Jeep Wagoneer and Grand Wagoneer, Fiat 500e, and Ram 1500. Each of these vehicles have attractive features, utility and more. You're also going to find a wide range of services, such as auto financing where we have many different options for drivers of all financial backgrounds. We strive to provide everyone with approval for financing no matter your situation. To keep your vehicle running at its best, there's also Mopar service and auto repair. Thanks to our team of highly trained and qualified technicians, you'll have a vehicle you can depend on for many miles to come. Come See Us Today at the new Michiana! Home of Michiana Family Pricing! We want to buy your car! Sell us your vehicle today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 1,564 reviews
July 07, 2020
Car was sold to me with a damaged engine. Though the warranty covered the repairs, I was without a car for 2/3 weeks. Rental only covered 1 week. When the car was returned to me, I was told that it was warranty covered the repairs, I was without a car for 2/3 weeks. Rental only covered 1 week. When the car was returned to me, I was told that it was in better condition than when I bought it and that it had a brand new engine - 1. that was a lie, it is not a brand new engine. 2. Gas was left on empty due to probably having to empty it out for service but no heads up. 3. Steering wheel now squeaks. 4. Pedals shakes when I turn now. 5. A broken handle still was not fixed (one of the issues immediately noticed after bought and one of the reasons why I took it in) 6. And car left me stranded just 3 days after I picked it up because items were not put back in place correctly under the hood. More
by yvette.martinez8611
Verified CustomerEmployees Worked With
Jeff said car was in better condition due to having new engine.
July 07, 2020
Customer service was not great . Could of been handled better. And got Jeep back and transmission still acting up slipping . Calling them to take it back better. And got Jeep back and transmission still acting up slipping . Calling them to take it back More
by BETH332077
Employees Worked With
Jeff
July 06, 2020
The lady Marie I was dealing with was super! But the fact that they had my car more then a whole day even with a appointment. Not happy about that. The labor was expensive. I like the customer service not th that they had my car more then a whole day even with a appointment. Not happy about that. The labor was expensive. I like the customer service not the work done. More
by Hwallaceangel123
Employees Worked With
Christina Lemelin
July 06, 2020
Pretty positive experience with sales and finance but disappointed that I referred someone there to buy a car and they wouldn’t give me the $250 referral bonus even when that person purchased a vehicle - disappointed that I referred someone there to buy a car and they wouldn’t give me the $250 referral bonus even when that person purchased a vehicle -was told I had to give the specific salespersons name....😕 More
by Susanmack68
Employees Worked With
July 04, 2020
Matt was great. He answered all our questions and was professional and courteous. We ended up buying our new ram 1500 he found the right fit for us. I would definitely recommend him.to friends looking professional and courteous. We ended up buying our new ram 1500 he found the right fit for us. I would definitely recommend him.to friends looking to buy a vehicle. Ivan was great too. More
by Yvonne
July 03, 2020
Wasn’t terrible service. They didn’t do a good job of keeping me informed when the repair was going to be done. I was told it would be done in (after parts were recieved) one day and I never got a call o keeping me informed when the repair was going to be done. I was told it would be done in (after parts were recieved) one day and I never got a call or an update. I waited till the end of the business day and called. Was informed that it would be done the following day. 4 business days later I recieved my vehicle. I just would have liked to have seen better communication from the service department. I shouldn’t have been told one thing. And not been updated. More
by sheldonkeefer7
Employees Worked With
Jeff
July 03, 2020
1. Your online service scheduling doesnt work! It should atleast call the customer as it promises. 2. Your lobby or building is only set up for chair distancing at checkin! C19 people! You dont care! 3. atleast call the customer as it promises. 2. Your lobby or building is only set up for chair distancing at checkin! C19 people! You dont care! 3. I waited 4 hours for a airbag recall should only took a hour or so...2 hours max. Yet they schedule me right so I had to wait for everyone to come back to lunch then they started my job! My appointment was at 10am. I will never buy a Dodge vehicle again only because Elkhart service terrible n now you are too! You lost me 3 new Dodge vehicles! All because the sevice department doesnt equal as the Sales department. One you enjoy and trust! The other you never want or will meet again! More
by Dontneedu
Employees Worked With
Service department. Scheduler
July 02, 2020
We were from out-of-town, and the service people were very helpful when we broke down. They got the car fixed quickly, so we could be on our way. very helpful when we broke down. They got the car fixed quickly, so we could be on our way. More
by Medfordmc
Employees Worked With
Service
July 01, 2020
Im very unsatisfied our 2015 Jeep had a broken seat belt had to go to another dealer to get results they didn’t charge me you did for something I had apart had to go to another dealer to get results they didn’t charge me you did for something I had apart More
by PGRENERT
Employees Worked With
Jeffrey D Bailey
