Michiana Chrysler Dodge Jeep RAM Fiat

Everybody was nice and pleasant from the time when I walked in the door they attended to all my needs improper Manor I would recommend anybody to your company Dodge Jeep and RAM thank you walked in the door they attended to all my needs improper Manor I would recommend anybody to your company Dodge Jeep and RAM thank you More

Finding the vehicle I wanted was easy because I already knew what I wanted. The sales man wa a polite but that was the only good thing. I bought a $30,000 dodge vehicle (not a $5,000) vehicle and found 8 h knew what I wanted. The sales man wa a polite but that was the only good thing. I bought a $30,000 dodge vehicle (not a $5,000) vehicle and found 8 hours after buying it it needed a new headlight and windshield. The DODGE DEALERSHIP offered nothing to help. Basically told me they don’t care about their customers. Was told by the sales rep he’d get back with me on a quote to fix the repairs with the dealership directly. He never even bothered to respond. Terrible service. More

Promised a spare key and never got it, called to try to get it and was hung up on FIVE TIMES! Paid more than worth. get it and was hung up on FIVE TIMES! Paid more than worth. More

Service was great! They got me in and out in no time and even ran my jeep thru the car wash after my oil change was done. even ran my jeep thru the car wash after my oil change was done. More

Very nice service person. Went out of his way to help. Was compleated in a timely manor and was washed and clean when I picked it up Was compleated in a timely manor and was washed and clean when I picked it up More

There willing to work with extended warranty company’s which is nice. I figured my estimate for repairs could of been put together more neatly. I don’t think the shop rate with some of the book hours is c which is nice. I figured my estimate for repairs could of been put together more neatly. I don’t think the shop rate with some of the book hours is correct for my specific repair. More

I had my truck towed to Michiana Jeep because it wouldn’t start. The Service Writer was able to work me in and clearly explained timing, diagnostic fees, etc. It turned out that I had a bad TIPM. After I exp start. The Service Writer was able to work me in and clearly explained timing, diagnostic fees, etc. It turned out that I had a bad TIPM. After I explained that I might have had that replaced a while ago, she stayed late to track down my truck’s history and made calls to the previous dealership that had replaced the TIPM. The Service Manager then took over managing the repair and went over all my options. (It turned out that the TIPM wasn’t covered under warranty because my truck was built in Canada and RAM didn’t honor the warranty). Regardless, Lisa and Justin did what they could and were very courteous and professional. I also appreciate the work was completed as promised and on time. More

Very thorough looking at my vehicle. Fixed all problems quickly. Didn’t charge me for any unnecessary work, customer service was excellent and very friendly. quickly. Didn’t charge me for any unnecessary work, customer service was excellent and very friendly. More

They had the car for 4 full days. 2 of 4 problems where not fixed. Dash screws not reinstalled (rattled). Had to return. I just happened to use the passenger door after getting car back and discovered 3 or not fixed. Dash screws not reinstalled (rattled). Had to return. I just happened to use the passenger door after getting car back and discovered 3 or 4 big dents in the threshold that were new. Greasy hand prints are still on the headliner, visors and pilar covers. More

Excellent customer service from Marie! She is always so helpful and kind! Have been a customer for 3 years and that will continue in the future. helpful and kind! Have been a customer for 3 years and that will continue in the future. More