Michaud Mitsubishi

My name is Dennys, I am a supervisor at Customer service Call center for the State. So serving customer is my area of expertise but I must say that I was extremely expressed with the Quality of service that Call center for the State. So serving customer is my area of expertise but I must say that I was extremely expressed with the Quality of service that I got from Michaud Mitsubishi dealership in Danvers,Ma. I bought about a year a go an Endeavor 2004 LS, great Car, very strong and the very first day, Mr. Michaud himself came to show me how appreciative he was for doing business with me, My Girlfriend a rose and we have a glass of wine...I thought i was dreaming...Michaud took his time to talk to us, get to know us a little, show genuine interest in his customer... Here is what top it off, this December, i wanted to get something a little bit newer less mileage ( i do travel a lot) so I went back to the dealer to see what they can offer me...Mike Simon, from sales,one of the best salesperson i have met, patiently work with me and my situation since i had just acquired the Endeavor...Michaud and Brian ( Finance) were more than helpful to find me the perfect Program, affordable to me and Guess what I am driving now.... Yep 2013 Outlander Sport, I still poke at myself daily to see if it is true....The car is awesome,from features to slick styles and the performance...Absolutely worth investing on, did I mention great EPA Gas mileages.... Overall, i would strongly suggest Michaud to anyone who has less than good credit who is serious about rebuilding a credit score, they have all the programs, the cars and a world class Customer Service crew.... You guys are great!! Thank you Mr. Michaud for all the help More

I was looking for a used for myself and my mom ended up buying one! Not because she really needed a car but because she had sat in a used car that actually made her comfortable without pillows..... she is buying one! Not because she really needed a car but because she had sat in a used car that actually made her comfortable without pillows..... she is four foot seven inches and very tiny.............. Michael was amazing with my mom! I really felt he actually cared about her although we had never met him before. Because of my moms age (79) she was nervous about the whole process but he was totally there to hold her hand and help her through it! Michael was wonderful and I have recomended him to my husband who will be looking to get his elderly parents a car soon as well. I just felt very comfortable with Michael and the owner mainly because they made my mom feel comfortable and treated her as if she was their own! HIGHLY RECOMEND THIS DEALERSHIP!!! More

Just purchased a 2010 KIA Soul here. The best dealer ever! I went to 8 different dealers in one week, this Michaud Mitsubishi was the only one that took me very seriously! Coming from a person with beyo ever! I went to 8 different dealers in one week, this Michaud Mitsubishi was the only one that took me very seriously! Coming from a person with beyond aweful credit, they actually approved me right away with a way lower interest rate than any other dealer would've done for me. Seriously from the salesman, to the tech, financial manager, and even the OWNER came greet and helped me! AMAZING! Walking in that dealership felt more homier and welcomed than any other place, they made me feel like I'm not just a number!Unlike the other dealerships, send me home, told me they will call me, I kept waiting and waiting, and never received a call, very rude! Michaud guranteed me an approval, and guess what I got one within that same day! Picked up my car the next day, all detailed and fresh! Guranteed you won't be dissapointed coming here! More

I went to Michaud, not convinced I would find an SUV in my price range. Most of the dealerships I had already gone to would not even spend the time with me. As soon as I got to Michaud, and I met Joe, my price range. Most of the dealerships I had already gone to would not even spend the time with me. As soon as I got to Michaud, and I met Joe, he made me feel as though what I was looking for was easy. It truelly was a stress free environment. I would highly recommend, and already have told everyone to go to Michaud for the best customer service ever. Thank you, Toni Martello More

I was in need of a new vehicle, plus i received a flyer in the mail. So my husband and I took a ride. We drove around the lot, no one bothered us which I like. It gave us time to browse around. I saw this in the mail. So my husband and I took a ride. We drove around the lot, no one bothered us which I like. It gave us time to browse around. I saw this Nissan Rouge and loved it...just not its color (hahaha). Anyway we walked to the door of the dealership and Michael was so friendly and up front with us, that i was like is this for real. I have had bad experiences with dealerships before. They worked with us and made us feel like we were their main priority. Every time I called i always got the answer I needed, if Michael was busy I always got a call back.I walked away very happy and a proud owner of a 2011 Nissan Rouge. We will be going back soon for 2 more vehicles. I LOVE THIS PLACE...I just want to thank Micheal for everything you've made us very happy.. More

Wayne was outstanding and knowledgeable. He helped me locate the exact Truck with the exact exterior and interior and miles that I was looking for and he had it delivered to me in one week! locate the exact Truck with the exact exterior and interior and miles that I was looking for and he had it delivered to me in one week! More

Mike was great! He answered all my questions during several different visits(!). It felt like he gave me pointers as big brother would and helped me find the right program and car for me. I love my new several different visits(!). It felt like he gave me pointers as big brother would and helped me find the right program and car for me. I love my new outlander! More

Michaud Mitsubishi - Danvers, Ma is the best! Without Michaud Mitsubishi - Danvers, Ma is the best! Without hesitation we will send our friends and family to them for a genuine no stress, customer ser Michaud Mitsubishi - Danvers, Ma is the best! Without hesitation we will send our friends and family to them for a genuine no stress, customer service experience. We visited all of their competitors; Hyundai Village, IRA Toyota, IRA Mazda, Herb Chambers Kia, Liberty Mazda, Liberty Chevrolet & Honda North. We felt special at Michaud Mitsubishi. It was different. We met the President, Mr. Kevin Michaud himself. He is a sincere, honest family man that did the same for us as he would do for his own family. I can't say enough about him and his team. They were professional & polite. The Dealership was immaculate and the location is ultra convenient. There is no doubt in our mind that we got the best car at the best price at the best dealership. Michaud Mitsubishi earned our business because they cared. More

This was my first time buying a car, I did not think i would be able to get a new car, they told me they would take care of me and that is exactly what they did. I now have a 2012 Lancer Mitsubishi and i would be able to get a new car, they told me they would take care of me and that is exactly what they did. I now have a 2012 Lancer Mitsubishi and i absolutely love it!!! I was very impressed with this dealership. Everyone went above and beyond for me. They really care about their customers and making sure that all of there needs are met. A week after owning my car I had more questions and i walked into the dealership and was taking care of immediately. I always feel comfortable going there about anything. They are all very caring and always willing to help. I highly recommend this dealership to everyone! More

Reason for Visit: Sales (New) I recommend this dealer: Reason for Visit: Sales (New) I recommend this dealer: Yes Employees Dealt With: Joe LaFratta, Kevin Michaud My Review of Michaud Mitsubishi: Reason for Visit: Sales (New) I recommend this dealer: Yes Employees Dealt With: Joe LaFratta, Kevin Michaud My Review of Michaud Mitsubishi: At Michaud Mitusbishi I found both Joe and Kevin to be very helpful, courteous, and friendly. They answered every one of my questions. Both gentlemen were nice and pleasant Joe was able to give me a great price and Kevin and Brian met all my needs when it came to financing. When I am looking for a new car in the future, I would definitely go back to Michaud Mitsubishi and would recommend it to all my family and friends. In addition, the owner, Kevin Michaud made me feel like part of the family. I felt like he really understood my needs. My experience was definitely a 10! More