Michaud Mitsubishi

Had very positive experience getting my new car. Tom was very knowlegable and friendly, he answered all my questions and made me feel very comfortable with him. My girlfriend bought her car here last Oct an very knowlegable and friendly, he answered all my questions and made me feel very comfortable with him. My girlfriend bought her car here last Oct and I was very pleased with the dealership so i decided to give them a crack with my new car. I would highly recommend Michaud Mitsubishi, and I cant speak highly enough about Tom and also Kevin, the owner. He took time out of his day to come over to greet me and also made me feel welcome.They were great and made my decision very easily going forward I will always be buying my cars and recommending to my family and friends Brian in finance was also great Very positive experience Matty D Peabody More

I came in to michaud mitsubishi to originally buy a used toyota yaris and eventually left buying a 2012 corolla which was the car i really wanted. my sales rep was walter vogel , he was very good , very fri toyota yaris and eventually left buying a 2012 corolla which was the car i really wanted. my sales rep was walter vogel , he was very good , very friendly and seems like he has a lot of experience in the field , we made a personal connection and i felt it was genuinely important for him to help me get a car , this was the first car i have ever bought in this country so i was nervous about the whole process , he helped me out with finding a car i could afford and was happy with, and even picked me up and brought me to the dealership because i had no way of getting there. brian the finance manager also helped me get approved for a loan. now i am driving and happy with my purchase so far. thank you walter vogel !!! More

My husband has less than perfect credit but needed a reliable vehicle. He already had tried a couple of other dealers in NH but was shot down after no effort to help on their part. Then my husband was reliable vehicle. He already had tried a couple of other dealers in NH but was shot down after no effort to help on their part. Then my husband was contacted by Ambrose Devaney at Michaud Mitsubishi. From the very beginning Ambrose was upbeat and positive and treated my husband with respect. We went down to Danvers (90 miles from home) skeptical but willing to try one more dealer. Ambrose recommended a beautiful 2012 Chrysler 200. We took it out for a ride and fell in love with it. But then the moment of truth...trying to get financing with my husband's low credit score. We were figuring that they'd come back and say sorry, we can't help. But enter Brian Philo, miracle worker. He was able to secure financing for my husband, and in a very short amount of time. We were stunned! Again I must mention that this while experience was 100% positive from beginning to end. My husband is now the proud owner of that gorgeous Chrysler 200 and we both can't say enough good things about Michaud Mitsubishi, Ambrose Devaney, Brian Philip, and Kevin Michaud, the owner. Kevin have me a rose just for being there! More

First, here's the good review I posted immediately after my purchase: Terrin was very friendly and responsive through email and phone. He knew a lot about the product and was a pleasure to work with after my purchase: Terrin was very friendly and responsive through email and phone. He knew a lot about the product and was a pleasure to work with, even after the sale was complete. The atmosphere inside the dealership was very friendly, laid back and professional. At no point did I feel pressured or intimidated. The trade in process and purchase of my car a great experience and I would easily recommend anyone including my family to visit Michaud Mitsubishi when they are in need of a vehicle. And this is my update after dealing with the owner Kevin. When I went back to pick up some stuff from my traded in car, he went out of his way to point out that my traded in car had a cracked exhaust manifold (I was not aware of this when we closed the deal) and basically suggested that I should offer to give him $1,000 to cover it. Keep in mind, this is like 2 weeks after we closed the deal. I'll save the details, but my experience at that dealership went from great to terrible in that one conversation. I was offended and angered over this interaction. I will never go back there after how I was treated by the President of the company. More

I'm delighted to have the opportunity to rate Terrin McCutchern as excellent in his dealings with Evelyn and me during our recent purchase of our Outlander. Every one we encountered, Terrin, Paul, Brian McCutchern as excellent in his dealings with Evelyn and me during our recent purchase of our Outlander. Every one we encountered, Terrin, Paul, Brian and Kevin were all friendly and helpful. I can easily recommend Terrin and the entire dealership to friends and family. John Tobin More

The hardest thing about going to a dealership is dealing with pushy and aggressive salesmen. I was able to look at the vehicles I wanted without anyone "looming over me" the entire time. This made me feel m with pushy and aggressive salesmen. I was able to look at the vehicles I wanted without anyone "looming over me" the entire time. This made me feel much more comfortable, I was given a test drive without asking and shown all the options for the model I was looking for. This made the decision easy when I was ready to pull the trigger. Best of all, they valued my trade. They were extremely transparent and we actually ended up meeting at a number that I felt was more than fair for me (above KBB) I would work with these guys again (particularly Joe) and will put Michaud Mitsubishi at the top of my list for my next vehicle purchase. I've been a long time Mazda driver and have had great experiences at their dealerships but this was certainly on part if not a superior experience. Thank you Joe and Michaud Mitsubishi!! More

Shopping for a new car can be a difficult and stressful process. In order to find the right vehicle, you often have to do a great deal of research across a range of dealerships. In my experience alone, I t process. In order to find the right vehicle, you often have to do a great deal of research across a range of dealerships. In my experience alone, I traveled to ten different dealerships around the North Shore. I can confidently say that Michaud Mitsubishi vastly outshone these dealerships in everything from Price to Customer Service. From the time I first entered the dealership, to the time I drove away in my recently purchased Nissan Altima, I was treated as if I was their most important customer. The staff worked together to ensure that my car buying process was as smooth, and as painless as possible, as I cannot remember any point where I was waiting on an employee. Since my purchase, Michaud Mitsubishi has continued their unmatched customer service through multiple follow ups, ensuring that I had the best experience possible. If you are in the market for a new or used vehicle, I strongly suggest that you consider Michaud Mitsubishi. At the end of the day, they helped me to feel good about the decision I made in this very difficult process, truly living up their name as the “Feel Good Dealership.” More

Two days ago I came here and traded my 2004 Mitsubishi eclipse for a brand new 2014 Mitsubishi lancer, honestly walked out of there the happiest person ever. First I went to toyota,was disappointed with t eclipse for a brand new 2014 Mitsubishi lancer, honestly walked out of there the happiest person ever. First I went to toyota,was disappointed with them, but I'm happy I walked out of there and went straight to Mitsubishi in Danvers, I have to say this is probably the only place I will ever do business with. It was quick easy and probably the nicest people I've ever delt with in the car industry. I just want to say thank you joe,Brian,and Kevin, and everyone at Michaud Mitsubishi!! :) deff recommended and would sayy there better then a 5 star! Thanks again guys!! More

Brian and Joe were so helpful! I love my new car, I couldn't be happier! They made buying a car a lot easier then I thought it would be. So glad I came to Michaud. -Hannah Edwards couldn't be happier! They made buying a car a lot easier then I thought it would be. So glad I came to Michaud. -Hannah Edwards More