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Michaud Mitsubishi

Danvers, MA

4.5
975 Reviews
Michaud Mitsubishi in Danvers, MA, also serving Boston, MA and Lynn, MA is proud to be an automotive leader in our area. Since opening our doors, Michaud Mitsubishi has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a new Mitsubishi or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Michaud Mitsubishi will get you into the car or truck you choose with professionalism and attention to your needs. Michaud Mitsubishi has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedules, and as always, Michaud Mitsubishi offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at (978) 774-4040 if you have any questions or comments. Michaud Mitsubishi offers a full selection of service areas including: •New Vehicle Sales •Pre-Owned Vehicle Sales •Car Loans and Financing •Certified Service Department •Full Selection of Mitsubishi Parts and Accessories
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80 Andover St

Danvers, MA

01923

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Showing 975 reviews

July 27, 2014

Mirage lease I am happy to recommend this dealership, and the gentleman I worked with there. No high pressure steering me into a certain deal -- he heard what my p More

by jm0409
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe LaFratta, Joe LaFratta
July 26, 2014

Extremely Happy I am one of those customers who absolutely hates to be stalked, pressured, harassed, talked into ect. when I am shopping or looking at things. So I dr More

by Jamie Stiefel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
July 17, 2014

Great experience I went to the dealership thinking I was wasting my time and theirs. After e-mailing back and forth for weeks I finally went to hear them out. I walk More

by Bmaffei
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
July 14, 2014

excellent i thank the guy every one should buy a car from is Joe Lafratta is good and well experience geat guy the owner great guy. More

by richcabral
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe LaFratta
June 15, 2014

A great experience I had a great experience with Michaud Mitsubishi right from the beginning. Everyone I dealt with was warm, friendly and committed to deliver what was More

by critter0107
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Michaud
June 11, 2014

Experiance Very good people to work with and are very knowledgeable about their cars. they will help you find the right price that will fit you budget. they also More

by Shadowdevil456
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jade, Joe LaFratta
June 09, 2014

Love my Outlander Sport I had a great experience at Michaud. Joe was great and wasn't the type of salesman that people fear when they go car shopping. Joe was extremely helpf More

by Ebright1121
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe LaFratta
June 06, 2014

Felt like I was home with family! This is probably the craziest review that you will probably ever read, because we did not end up buying a car here. BUT, WE HAVE TO SAY, THE EXPERIENC More

by Gloriadevine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe LaFratta
June 05, 2014

Great experience, First car purchase After a day of visiting dealerships and getting the run around, it was a relief to work with Henry Capita at Michaud Mitsubishi. He was straightforwar More

by firstcar1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Henry Capita, Jade Vigillo
May 16, 2014

Worst experience of my life Purchased a car from here through a referral. The car was filthy upon pick up when I specifically said I wanted it detailed, I had drool marks from a More

by Flip8409
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Complete Morons
Jun 26, 2014 -

Michaud Mitsubishi responded

Michaud Mitsubishi does not sell and deliver cars without the customer having a loan in place with a bank. We delivered the car to the customer taking their word that all information given to us and the bank was correct. It was not correct. When submitting a loan for approval, we send the loan to multiple different banks, which is why we received different interest rates. At first, the customer did not have a co-signer. Once a co-signer was brought up, the interest rate went down. This is why there was a high interest rate, and then a much lower one. The rates are all calculated depending on the customer's/co-signers credit. Our Company Policy is to have a representative of the company accompany a customer to show a vehicle to their mechanic. I assure you that we are NOT in the business of upsetting our customers. We believe the whole transaction was an unfortunate misunderstanding.

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