Michaud Mitsubishi

Customer Service Spoke with Kevin Dunn (Sales Manager) after a deal fell through to get my security deposit back. Its taken a month and a half to get the deposit back Spoke with Kevin Dunn (Sales Manager) after a deal fell through to get my security deposit back. Its taken a month and a half to get the deposit back but he apologized and said he was doing everything he can to get my deposit back to me More

So glad I came to Michaud My overall experience at Michaud was amazing. I knew the second I walked in the door that Michaud wasn't like any other dealership. They greet you wit My overall experience at Michaud was amazing. I knew the second I walked in the door that Michaud wasn't like any other dealership. They greet you with a warm friendly smile and treat you like they've known you for years. The owner Kevin came over and introduced himself to my brother and I, which I've never had happen at any other dealerships. Not only did he introduce himself to me, he gave me a rose, welcomed me and re-assured me that they would work their hardest to get me into a safe vehicle at the monthly payments I wanted. The whole time I was there I wasn't pressured once and they listened to every word I had to say. Everyone there was super friendly and they all joked around with each other like a big family. Brian Doherty was my sales rep and let me tell ya, he's a class act and made me comfortable the whole time I was there. His personality is amazing and he had me laughing the whole time, I couldn't have asked for a better sales rep. He kept his word on getting me into a car and into the payments I was comfortable with. If and when I need another car, I will def be going back to Michaud and working with Brian again. If you are on the market for a new or used vehicle I would HIGHLY recommend Michaud and make sure you ask for Brian! I was sad when the deal was over because I knew that I wouldn't be seeing Brian and everybody else until I need another car. The day I picked up my new car, I gave Brian a big hug, as I couldn't thank him enough and I truly appreciated everything he did for me! I will forever be thankful for all they did and I will always be going back to Michaud. I wouldn't want to go any where else! Katie Hallahan More

WOW!!! Outstanding dealership. I must say that my experience with this dealership was a blessing. I'm forever grateful for your help, patience, and also for going out of your way to I must say that my experience with this dealership was a blessing. I'm forever grateful for your help, patience, and also for going out of your way to help me find the car that I wanted. Brian your the best!! I will recommend anyone to this great dealership. Thank you!! Michaud mitsubishi. More

From Start To Finish Michaud Mitsubishi is Five Stars***** My husband and I would highly recommend Michaud Mitsubishi! We purchased the Mitsubishi Outlander and so far we really love it! What a great experie My husband and I would highly recommend Michaud Mitsubishi! We purchased the Mitsubishi Outlander and so far we really love it! What a great experience we had from start to finish. We never felt any pressure during the process and felt that Joe LaFratta went the extra mile to help us find the right car. In fact, all the staff were friendly and helpful. We are already talking about purchasing a second car for my husband in the next few months! More

Excellent Dealership ,Treats you like family! I drove to Michaud Mitsubishi in my "death trap" of a car and drove back home in my new 2012 Mitsubishi Galant! My sales rep Brian was very helpful a I drove to Michaud Mitsubishi in my "death trap" of a car and drove back home in my new 2012 Mitsubishi Galant! My sales rep Brian was very helpful and made my first trip to a dealership very pleasant. Zach and all the Kevins were also very welcoming, helpful and truly out for my best interest. I would highly recommend this dealership, as I couldn't be any happier! More

Definition of excellence! This was my third car purchase and I have never felt so welcomed by people willing to help and go the extra mile while at the same time making the who This was my third car purchase and I have never felt so welcomed by people willing to help and go the extra mile while at the same time making the whole process easy and simple even with my special credit situation (bad/poor credit). The staff was friendly, helpful and my salesman Jim "Murph" was simply the best! Zack (Michaud) was always friendly and understanding every time we interacted over the phone and in person. In the end, I would and will gladly recommend anyone looking for a new or used car to visit Michaud Mitsubishi for their car purchase, simply the best! More

Great dealer . ,T]hey towed my car and helped me purchase my new vehicle with the highest customer service. I look forward to being a loyal customer . ,T]hey towed my car and helped me purchase my new vehicle with the highest customer service. I look forward to being a loyal customer More

Easy and awesome transaction We visited a few dealers before we decided for Michaud, and what made the difference was Bryan's way of making the experience of buying our first new We visited a few dealers before we decided for Michaud, and what made the difference was Bryan's way of making the experience of buying our first new car easy and un stressful. Everybody else put a lot of pressure on us to make us decide, but Bryan just showed us the facts and made us feel safe. More

Cannot recommend Michaud Mitsubishi highly enough I totaled my crappy '96 Civic on January 31st and exactly two weeks later, I was driving out of this dealership with a 2011 Nissan Sentra. Beyond how I totaled my crappy '96 Civic on January 31st and exactly two weeks later, I was driving out of this dealership with a 2011 Nissan Sentra. Beyond how fast the turnaround time was, the team at Michaud Mitsubishi made this the easiest car buying experience I could've had. I worked initially with Zack Michaud, who was diligent about staying in contact with me to gather the necessary information and available options. I met with him when I visited the dealership on February 14th, along with Joe LaFratta and Derek Pound. Derek was in charge of my paperwork; he spent the time to make sure I got the lowest interest rate available for my car loan and that the terms of my financing were well within my budget. He also broke down the financing in terms simple enough for me to understand and helped to expedite the registration & inspection process so I didn't need to spend even more time at the RMV. Joe was diligent in making sure I had all the paperwork and legalities sorted so that I'd be able to drive the car out of there that day, which was great. They gave me a great warranty, and the offer of their help and service should anything happen to the car. Beyond all of this fantastic service, the entire staff was so friendly and personable that it put me in an even better mood than driving off with a new car did. Kevin Michaud, the owner, even sought me out to introduce himself. I'm in love with my new car and beyond incredibly satisfied with my choice to buy it through Michaud Mitsu. They've earned themselves a very loyal customer with me!! More

Awesome Experience I purchased a 2013 camry from Michaud approx. 6 weeks. I was nervous due to my credit score but Kemp and Kevin Dunn both made me feel totally at eas I purchased a 2013 camry from Michaud approx. 6 weeks. I was nervous due to my credit score but Kemp and Kevin Dunn both made me feel totally at ease. I am not sure how Kevin was able to get me approved but I am happy with the results. This is truly a feel good dealership with no pressure. My family and I are enjoying our new car and could not be happier with the way things worked out. I will absolutely refer friends and family to Michaud. More