Michaud Mitsubishi
Danvers, MA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Filter Reviews by Keyword
By Type
Showing 975 reviews
Friendly staff and salesman I was initially looking for a used car but found that the pricing was affordable enough for me to purchase a new vehicle. The dealership worked with m I was initially looking for a used car but found that the pricing was affordable enough for me to purchase a new vehicle. The dealership worked with me to find the right bank for financing. More
Excellent ! Great customer service! No surprises everyone is professional and personable . Our sales Rep Brian was great very friendly easy to talk too ! This is Great customer service! No surprises everyone is professional and personable . Our sales Rep Brian was great very friendly easy to talk too ! This is our 2nd time buying a car from here More
AWESOME experience FOR A CHANGE! I test drove a couple different cars - and then discovered our 2013 Outlander. Steve was with us from start to finish; and he made everything so enjoy I test drove a couple different cars - and then discovered our 2013 Outlander. Steve was with us from start to finish; and he made everything so enjoyable. He answered all of our questions, and addressed our concerns. Michaud Mitsubishi, and Steve, and Stephanie, were, and are simply awesome! Thank you, Steve and Stephanie, for everything. I know we'll be back. More
Nissan Leaf purchase with Dave Friendly, helped me find a great deal, David Moretti was on top of everything - even came in on his day off to check that things were going OK. I woul Friendly, helped me find a great deal, David Moretti was on top of everything - even came in on his day off to check that things were going OK. I would highly recommend him. Kelly was also helpful and friendly. We had a 1:45 appointment with the bookkeeper - or finance person that we signed papers with. We had to wait almost an hour to see her. She talked me into getting the warrantee when I usually never get them. Robert Mason More
Exceptional experiece! From start to finish, our experience with Michaud Mitsubishi was exceptional. Brian and Wayne gave us thoughtful advice on the purchase of a used car From start to finish, our experience with Michaud Mitsubishi was exceptional. Brian and Wayne gave us thoughtful advice on the purchase of a used car for our daughter. They were patient and informative as we made our decision. In the end, the Outlander Sport we chose was perfect for all of us. We applaud everyone at Michaud and thank you for helping us. More
Best car buying experience in 20years. It took less then 1 hour from start to finish. Anticipated almost all my questions and had the answers I wanted to hear. Courtesy, service, friendli It took less then 1 hour from start to finish. Anticipated almost all my questions and had the answers I wanted to hear. Courtesy, service, friendliness and knowledge was outstanding. This included everyone in the dealership from owner, sales and service dept. All car dealers say they want you to feel like family but I have to admit this dealership went way above to accomplish that feeling. I felt they were there to help solve my problem of buying a new car with absolutely know pressure.This may sound corny but it was actually fun. More
Excellent Experience From the minute I walked in until I left an hour later with my new car the whole experience was great. Joe LaFratta was my salesman and he got me exa From the minute I walked in until I left an hour later with my new car the whole experience was great. Joe LaFratta was my salesman and he got me exactly what I was looking for. He did not high pressure me just asked all kinds of questions to make sure he understood what I wanted and could afford. I left there with the idea that I will tell everyone of my friends to go there. I would not go anyplace else. More
Amazed I brought in my son, who is just building credit. Zach and I communicated ahead of time on the needs he had. He set us up with Louis. I was a little s I brought in my son, who is just building credit. Zach and I communicated ahead of time on the needs he had. He set us up with Louis. I was a little skeptical, because this is a family owed business, so I wasn't convinced they could get him financing. They did. They helped us find a car that would work....and a nice one......crunched numbers, and came up with something that would work for all of us. He drove away in his new vehicle. They even threw in a rose for me!!!! More
Recommend to everyone! I can honestly say that I would recommend Michaud Mitsubishi and their sales consultant Joe Lafratta to anyone and everyone.. Including my own family I can honestly say that I would recommend Michaud Mitsubishi and their sales consultant Joe Lafratta to anyone and everyone.. Including my own family because that is what I've already done. I was so satisfied with my own experience that I brought my uncle and cousin in when they were looking for her first car. They're experience went just as well as mine and I couldn't be happier for choosing to bring them in to see Joe Lafratta the second they brought up looking for a used car. Job well done as always Joe! More
Couldn't have asked for a better experience! This is my second car from Michaud Mitsubishi and by far, the best experience I've had with a dealership. Brian has been nothing short of amazing in This is my second car from Michaud Mitsubishi and by far, the best experience I've had with a dealership. Brian has been nothing short of amazing in helping me find the exact car I wanted, in the color I wanted. He is knowledgeable, thoughtful and answered any questions I had, whenever I had them. He made the experience enjoyable and fun, which let's face it, sometimes never is when trying to buy a car. I would recommend Brian to anyone looking for a new car - best car buying experience on the north shore!!! Thanks Brian - I couldn't be happier with my new car!! I will also say that the finance team at Michaud is just as amazing. Stephanie - thank you! More