Michaud Mitsubishi
Danvers, MA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
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Sales & Fianace Visiting this dealership and finding a car in 1 day gave me the impression that sales has the customer in mind instead of just a sale. Very nice peop Visiting this dealership and finding a car in 1 day gave me the impression that sales has the customer in mind instead of just a sale. Very nice people all around. The finance department was extremely helpful and knowledgeable. Salesmen let me browse without being harassed. A comfortable experience all around. Anyone looking for a car should give them a try More
Loved my experience! I initially went to look at a car I had found on cars.com . Daniela responded quickly t my online request and set me up with an appointment. The car w I initially went to look at a car I had found on cars.com . Daniela responded quickly t my online request and set me up with an appointment. The car was out front waiting for me when I arrived and Brian came right out when I pulled in. The car didn't have all the bells and whistles I was hoping for; Brian heard me and found a vehicle that was right in line with what I was looking for. While my paperwork was being processed Mr. Michaud brought me a rose, thanked me for my business, told me a bit about his family and talked about the charities they donate to. I drove away with a new car and felt like I supported a great family, Team and community. More
Fantastic Service. Zack went above and beyond to get the deal done. I highly recommend anyone looking to rebuild their credit to check this place out. Friendly atmospher Zack went above and beyond to get the deal done. I highly recommend anyone looking to rebuild their credit to check this place out. Friendly atmosphere with great professionalism! The perfect car buying experience. More
Exceptional salespeople Best customer service I've ever received at a dealership. Emily D. went above and beyond to facilitate an easy and excellent car buying experience! Ev Best customer service I've ever received at a dealership. Emily D. went above and beyond to facilitate an easy and excellent car buying experience! Every business should have a professional and such a versatile person in their establishment. Thank you for everything! More
EXCELLENTE CUSTOMER SERVICE DROVE FROM CONNECTICUT TO MICHAUD MITSUBISHI ." SO WORTH THE TRIP" OWNER KEVIN STOPPED BY TO INTRODUCE HIMSELF. SO GRATEFUL ZACK MADE IT POSSIBLE FOR DROVE FROM CONNECTICUT TO MICHAUD MITSUBISHI ." SO WORTH THE TRIP" OWNER KEVIN STOPPED BY TO INTRODUCE HIMSELF. SO GRATEFUL ZACK MADE IT POSSIBLE FOR ME TO DRIVE MY NEW MITSUBISHI HOME ON THE SAME DAY. " FULL TANK OF GAS" BEST EXPERIENCE EVER AT A DEALERSHIP . " I WOULD RECOMMEND TO EVERYONE" THANK YOU AGAIN ZACK AND STEPHANIE More
Best day ever I knew what I wanted and this dealership had it. They were very welcoming and respectful. Everyone was so friendly and very apt to help me get exactly I knew what I wanted and this dealership had it. They were very welcoming and respectful. Everyone was so friendly and very apt to help me get exactly what I wanted. Not only did I find my dream car, but these guys went above and beyond to help me stay in my budget. Zack Hubbard was my man, and Rick gave me all the financial info I required, and believe me I asked a lot of questions. Even Brian, who I wasn't even buying a car from, helped me set up insurance. I would recommend their team to anyone and everyone. More
First Time Car Buyer Being a first time car buyer far from my home state, I was apprehensive about buying a car from a dealership. I was so happy when I found Zack at Mich Being a first time car buyer far from my home state, I was apprehensive about buying a car from a dealership. I was so happy when I found Zack at Michaud Mitsubishi. He was never pushy or rude, and answered all of my questions (there were a lot of them) and was perfectly pleasant. I got the runaround at the two other dealerships I visited during my search, and I ultimately returned to Michaud Mitsubishi because of Zack's informative, friendly approach, and I am now a proud Mitsubishi owner. I would recommend Michaud Mitsubishi for their prices, customer service, and straightforward approach. More
**AMAZING EXPERIENCE/MADE THE IMPOSSIBLE POSSIBLE** ***AMAZING...HONESTLY***IF YOUR DESPERATE FOR A VEHICLE, YOU MUST READ THIS... ... truly the best experience I've ever had buying a vehicle. Za ***AMAZING...HONESTLY***IF YOUR DESPERATE FOR A VEHICLE, YOU MUST READ THIS... ... truly the best experience I've ever had buying a vehicle. Zach Michaud accomplished what no other the dealership could do. Right away I sensed that he felt obligated to help me. I just knew she was the type of guy who knows how to treat people and feels that feeling we all get when helping others in need. 5 OTHER DEALERARSHIPS told me oh don't worry, we will get you a new truck. After 3 days waiting, they come back and say well we couldn't put you in the truck, but we could put you in something different... and I said that's what put me in this position in the first place. The dealerships only cared about the deal and not the fact that I was a general contractor and talking me into a car would ruin my business...I needed a truck so I can earn a living and Zack made that possible. I just filed bankruptcy and I was in a car with a three-month-old car loan and negative equity an my credit score was under 600. I'll never forget how calmly he asked me some questions...and, i explained the situation as he was looked through his list of vehicles, and making notes. He said wait here I'll be right back. He pulled out with this beautiful 2014 Dodge Ram. I mean this truck was gorgeous and he said, you like this truck, and I said xxxx yeah I like this truck, but I'm not going to get excited because you can't get me in it...he said... well I think I can. And, once again I thought I was going through what I've been through five previous times. He said don't worry, i feel good about this and I really believe that we can get you approved for that truck. They gave me top dollar for my trade in to help minimize my losses with the negative equity from trading my original truck for the car... after only having it for 3 months. Being a general contractor, I was losing jobs because i was pulling up in a car with my tools in the trunk. Getting this truck not only saved my business but prevented future financial hardship in my life because now I have the vehicle that fits the job So, i thought I was going to wait another agonising three days just to hear them say... well we can't get you in the truck... so he called the next day around 12 o'clock and said, how did you sleep last night?, and I said, terrible, because I really want the truck and I know you can't get me approved. He said, well that's going to make what I have to say all the more worth it we got you approved come and get your truck. I was so happy and I just cannot believe that he pulled this off all the odds WERE stacked against me but I knew he cared enough to personally get involved and that's what made the difference with my experience at MICHAUD MITSUBISHI. Trust me they have tons of cars different makes and models to chose from. And, all the people that work there are extremely nice. thank you Zach and all the people at MICHAUD MITSUBISHI...FOREVER GRATEFUL. More
Great customer service We arrived at Michaud Mitsubishi on an afternoon in April and were helped by Dave Moretti. He was excellent from start to finish and made us comfortab We arrived at Michaud Mitsubishi on an afternoon in April and were helped by Dave Moretti. He was excellent from start to finish and made us comfortable throughout the process. He was attentive without being overbearing and knowledgeable. After purchasing this car we were unexpectedly in the market for another car and we went right back to Dave and he was once again top notch. More
Dishonest sales person and manager I was told TWICE that if I decided not to purchase the vehicle, I would get my deposit returned with NO problem. But when I asked for my deposit back I was told TWICE that if I decided not to purchase the vehicle, I would get my deposit returned with NO problem. But when I asked for my deposit back after two days, I am now being told I have to wait for my check to clear and then I have to give them a copy of the front and back of the check and THEN they will send me a refund. I was told by both the sales person and the manager that their reputation means everything, so there would be no hassle with the deposit being returned. Ha! What a joke. Nothing but a hassle. Very dishonest. Very sneaky. Very underhanded. I put a stop payment on the check today, and I will never buy a car from them. More