Michaud Mitsubishi

Service - excellent welcoming Had the first appointment of the day (8am). Welcomed by the service department, informed of the coffee area and sat in the waiting area. Every perso Had the first appointment of the day (8am). Welcomed by the service department, informed of the coffee area and sat in the waiting area. Every person that walked through said Hi! and asked if I needed anything. This is my first Mitsubishi and conversed with another customer that she has owned 3 Mitsubishi. Gave me a good feeling that I had made the correct choice! More

Superb Servuce Welcomed to service felt in friendly and professional manner. Helped with my questions. Wait time as promised. Sent on my way with actual you and a sm Welcomed to service felt in friendly and professional manner. Helped with my questions. Wait time as promised. Sent on my way with actual you and a smile More

Satisfied customer Jeff took care of my concerns why Shawn put in synthetic oil when I had my oil and filter changed in Jan. 2016. The proper bulk oil was put in this t Jeff took care of my concerns why Shawn put in synthetic oil when I had my oil and filter changed in Jan. 2016. The proper bulk oil was put in this time. More

It's all about respect! This is our 4th vehicle we have bought from Michaud Mitsubishi. You know what keeps us going back? The respect we have always received from Kevin and This is our 4th vehicle we have bought from Michaud Mitsubishi. You know what keeps us going back? The respect we have always received from Kevin and his sales and business staff. When we bought our first car 8 -9 years ago, our credit was not that great and I was unemployed. Kevin and his team treated us with such respect and sincere willingness to help. This trip back, my husband and I thankfully are both employed and our credit has improved immensely. Again, Kevin and his staff treated us with the utmost respect.. What struck me most when I drove off the lot in my beautiful brand new Outlander sport was that the folks at Mitsubishi treated us with respect EVERY time we went into the dealership regardless of our credit rating. It means so much to know that they really care about their customers. More

Every Visit they take good care of me - even unscheduled I have been using Michaud Mitsubishi for years. And I have to say that I cannot find any complaints. Their service reps are informative, when I need I have been using Michaud Mitsubishi for years. And I have to say that I cannot find any complaints. Their service reps are informative, when I need to get things done in a rush they are accommodating. And they have not issues if I come back with further items. They just get it done.. More

outstanding! I came in because of a recall issue. I met with Paul Dube who quickly took. my car into service. He was very polite and had a smile and he answered I came in because of a recall issue. I met with Paul Dube who quickly took. my car into service. He was very polite and had a smile and he answered and questions I had. Thank you for a job well done. More

Awesome experience I had driven by the newly added location for Michaud on Route 1 in Danvers an noticed a Ford Edge. After setting up an appointment to look at the vehi I had driven by the newly added location for Michaud on Route 1 in Danvers an noticed a Ford Edge. After setting up an appointment to look at the vehicle, I arrived to find the salesman Dave Moretti awaiting my arrival. Dave was great to deal with and very knowledgeable in all aspects of our interaction from the owner, dealership, and the vehicle. The Edge was out front and ready for me to look at. Dave explained all the features of the car and we had a few laughs about the vehicle technology and that our age group is a bit slow with learning all that the car has to offer. I can't say enough about my experience at the Route 1 location of Michaud Mitsubishi. John was the sales manager and he was great to deal with also. Both men took the time to listen to my concerns (very few) and spend a great amount of time making sure the deal was right for me and my budget. I would highly recommend Michaud Mitsubishi to anyone looking to buy a new or used vehicle. More

Wonderful experience. My 14 year old Honda CR-V got rear-ended and "total loss". I was looking for my new car and went the other car dealer. in the beginning there was no c My 14 year old Honda CR-V got rear-ended and "total loss". I was looking for my new car and went the other car dealer. in the beginning there was no connection right away and less impressive with the employee; decided not to have business with them. Me and my wife saw Mitsubishi Outlander displayed at the Liberty mall. We were impressed with the new design and made a decision to go to the car dealer. We went to Michaud Mitsubishi on Friday at 6pm, didn't realized they're already closed, but Mr. Dave Moretti, on his way to his music gig, spent a time to accommodate us but not selling the car yet. We connected with Mr. Moretti that day and decided to see him the following week. Mr Moretti is a very good person. He knows his job very well and how to connect with their costumer. He valued us very much and we had a wonderful experience with the Michaud Mitsubishi. Thanks a lot. More

..BEST dealership hands down!!! Have purchased many cars and this was the best dealership hands down!!!! Staff was great..went above and beyond..easy to deal with..got exactly what I Have purchased many cars and this was the best dealership hands down!!!! Staff was great..went above and beyond..easy to deal with..got exactly what I was looking for in a car and a price..made it work for me..couldn't of asked for a better salesman... Brian Doherty was great!!! Will be highly recommending everyone I know looking for a car More

Great experience!! Our salesman, David Moretti, was outstanding!! He took the time to show us everything our new Outlander Sport did. He was extremely knowledgeable and Our salesman, David Moretti, was outstanding!! He took the time to show us everything our new Outlander Sport did. He was extremely knowledgeable and helpful. This is by far the best car buying experience we ever had!! More