Michaud Mitsubishi

Great Service! Hello, if you want a fabulous car buying experience you need to go and see Brian Doherty at Michaud Mitsubishi. Brian was patient, caring, and knowled Hello, if you want a fabulous car buying experience you need to go and see Brian Doherty at Michaud Mitsubishi. Brian was patient, caring, and knowledgeable and wants to be the best help he can be. I asked Brain several questions and he did not hesitate to answers all of them. He first explained the differences between leasing and buying a car. Then we discussed new cars and took a few out for a test drive. Just as we were about to go over purchasing a new car I asked if I could look at used cars. At this point I thought Brian would be tired of me (he had already spent 2.5 hours with me); instead he said ok with a cheerful smile and we were off looking at used cars. I found the car for me, a 2014 Mitsubishi Outlander. After 4 hours I drove off the lot in my new car. From the time I started working with Brian and all the way until I left the lot it was a wonderful experience, but the service did not stop there. My car was towed from my apartment complex because I did not have the state inspection sticker, due to the fact I was to return to the dealership to pick-up plates, registration, and get sticker within a few days. I called Brian to explain the situation with the sticker even though it was his day off once again Brian did not hesitate to help. Brian contacted the apartment manager and the towing charges were reversed. Great customer service should never be taken for granted. For outstanding customer service you need to see Brian Doherty at Michaud Mitsubishi in Danvers MA. More

very profession service Will continue going back because of the good service & professional employees. The service man Craig was so polite & informative. I will be going ba Will continue going back because of the good service & professional employees. The service man Craig was so polite & informative. I will be going back again in 6 months for service. More

Incredible Professionalism I recently bought two vehicles. The reason that I bought the second was because my first was such a great experience. My sales associate David Moretti I recently bought two vehicles. The reason that I bought the second was because my first was such a great experience. My sales associate David Moretti was highly professional. Always answered my questions or concerns and was never pushy or overbearing. Just a genuine nice experience at a time when it can get really difficult if you don't have the right person to deal with. Michaud Mitsubishi will always get my business. Two vehicles in two months and I had a vehicle from them previously. Always great and quick servicing as well. _Dan Letarte , Peabody More

Very professional!! Jeff and Craig both helped me getting a recall taken care of. They were both super helpful, professional and went out of their way in making sure it w Jeff and Craig both helped me getting a recall taken care of. They were both super helpful, professional and went out of their way in making sure it was repaired properly and in a timely manner. More

Pleasure doing business with! Brian is Fabulous!! If you need assistance with a brand new purchase or trade you need to work with Brian!!! I will never buy any other vehicle but Brian is Fabulous!! If you need assistance with a brand new purchase or trade you need to work with Brian!!! I will never buy any other vehicle but Mitsubishi's, best vehicle I've had the pleasure to drive! More

Great Costumer Service Since my first contact with Chris he was very friendly and did everything to help to purchase my car. He and Dave provide all the information about a Since my first contact with Chris he was very friendly and did everything to help to purchase my car. He and Dave provide all the information about all the process. I recommed them. More

Relaxed Transaction Recently I was looking to buy my grandson his first car I was looking for a one owner economical and dependable used vehicle. I went online and found Recently I was looking to buy my grandson his first car I was looking for a one owner economical and dependable used vehicle. I went online and found that Michaud Mitsubishi had a few vehicles that I might be interested in.I was immediately greeted by Paul Dube who asked me what I was looking for and introduced me to Chris Eramo .Within one hour I I had purchased exactly what I was looking for at a reasonable price and finalized the transaction with John Lebruzzo. Having been in the car business several years ago this was truly a relaxing and professional experience with no pressure only concern to get me into the vehicle that I needed. I recommend these three men very highly. More

Jeff is always helpful Have been in and out of there lately and Jeff has been great. He is very friendly and always smiling and willing to help get you in and out of there i Have been in and out of there lately and Jeff has been great. He is very friendly and always smiling and willing to help get you in and out of there in a timely manner. More

Love my new car! Michaud Mitsubishi was the second place I went to on my search for a new car. I walked in on a late Saturday morning with my two small boys (3 & 9 y Michaud Mitsubishi was the second place I went to on my search for a new car. I walked in on a late Saturday morning with my two small boys (3 & 9 years old) and was approached by Brian, asking if I was there for services or sales. I told him "well I'm new to this and looking to buy a new used car" (this was my first time buying from a dealership) my car at the time was a 1998 Nissan Altima that I bought from a Private sale. I am having another baby so need something bigger to accommodate my family. He sits us down at his desk, immediately brings over markers and coloring books from my kids and offers us water. Right from the get-go he listened to my wants and what exactly I was looking for for a vehicle. I told him I was specifically looking for an SUV, one on the smaller side but big enough to fit three children, two of which would be in car seats in the back seat. We started to talk about budget and what I could afford for monthly payments, so he could narrow down a price range on something that I was looking for that I could realistically afford. He asked me more specifics of what I was looking for, I told him not leather, something with dark interior since there will be 3 small children in the car and any exterior color just preferably not white. Long story short I walked out of there or should I say, drove out of there three days later in my beautiful new 2014 Mitsubishi outlander sport with black cloth interior and a beautiful dark gray exterior. He was great with my kids on my first trip there offered them muffins and was impressed on how well behaved they were being. He told me he was leaving to go on vacation for the weekend the following morning but to still call him on his private number to get everything situated with the insurance transfer from the old car. He Took the time to go over the different features of the car and make sure I was comfortable in it before driving off. A few days prior to visiting Michaud I had gone to Carmax, told them exactly what I was looking for and felt like I was being pushed and persuaded into buying a car that was nothing what I was looking for. They were pushing me to buy a white sedan with tan interior. I left they are extremely stressed out and overwhelmed. I am very pleased and happy with my experience at Michaud Mitsubishi, happy with how I and my children were treated by the employees and very very happy with the car I received! More

Extraordinary These were the third and fourth cars we bought from Kevin. The previous vehicles were great, served us well and the Michaud dealership served us even These were the third and fourth cars we bought from Kevin. The previous vehicles were great, served us well and the Michaud dealership served us even better. One of the cars we got was used and we purchased it for my son in California. Kevin and Brian (our salesman) knew this and appreciated that we needed something reliable. As usual, they came through. The other vehicle was new and my wife couldn't be happier. My next car will be purchased from Michaud's when the time comes and we will continue to refer people here as we have in the past. No pressure, great service, really a "feel good" experience. Also, our finance guy (sorry I can't remember your name) was awesome. More