Michaud Mitsubishi
Danvers, MA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Filter Reviews by Keyword
By Type
Showing 975 reviews
Amazing People These are not just Car dealers here. I went in with my heart set on one truck, and it was way out of my budget. They did everything they could, and go These are not just Car dealers here. I went in with my heart set on one truck, and it was way out of my budget. They did everything they could, and got me into a beautiful new truck I never even would have looked at. They care about you, and your budget. Nice, fun, family owned business. Go here for any, and all of your car needs!!! Talk to Joey!!!! He was our salesman, and he was awesome! It definitely is your feel good dealer! More
new car purchase We have been in search of a car since after Christmas. putting it off, putting it off, because EVERY car buying experience has been more than awful. T We have been in search of a car since after Christmas. putting it off, putting it off, because EVERY car buying experience has been more than awful. They promise a fast, painless, sale, no pressure. It starts with the phone calls four times a day even though your clear. DON"T call me. When all is said and done. You feel like your being held hostage and you'll pay anything, for any car because you just want to leave!!! I went in there with a bad attitude. Told them straight up we weren't friends. I knew what I wanted. I didn't want extra. We got there at 1:00 pm and were ready to go at 3:30 with our new car!!!!! The only reason for 4 stars instead of five is because we wanted to wait for the remote starter to be put in. That took a couple hours, but they had a tv, and snacks and coffee. I will definitely go back! Joe was to the point. didn't once try and "sell" me on anything. His father was great too. If I had known it would be that easy, I would have gone sooner. More
Wonderful experience !! Walking in to purchase a new/ used vehicle I was a little tentative at first, but then I met Margaret . From the start she put me at ease, Margaret li Walking in to purchase a new/ used vehicle I was a little tentative at first, but then I met Margaret . From the start she put me at ease, Margaret listened and produced !! This was my first car buying experience where I felt comfortable.......THANK YOU !! More
Great value and even better service I came in to purchase a car after several negative experiences in the past. From the second I entered the dealership the feeling was different: I was I came in to purchase a car after several negative experiences in the past. From the second I entered the dealership the feeling was different: I was greeted by smiling faces who were eager to help. Maggie walked me through every step of purchasing my car with a smile on her face. Her charming personality and evident years of experience made the process not only effortless, but enjoyable. If you're looking for an experience sans slimy cars salesmen, come to Michaud Mitsubishi and see what it's like to work with true professionals. More
They dont treat you like customers BUT like FRIENDS/FAMILY I can not express how GREAT my buying experience went. Just because I've had such a bad buying experience with my previous cars at OTHER dealerships. I can not express how GREAT my buying experience went. Just because I've had such a bad buying experience with my previous cars at OTHER dealerships. It honestly took me about a year to finally step foot into Michaud Mitsubishi. Before going in I was already doing the math and expecting them to give me a hassle and I will end up walking out with a huge payment. THEY PROVED ME SO WRONG IN SO MANY WAYS! We walked in got greeted by Chris Eramo spoke with the Manager for a little bit who introduced himself and let us know Chris will be assisting us. The entire transaction went smoothly. Chris kept us updated on what was going on. When Chris wasn't there and was getting paperwork everyone on the floor still spoke with us and made us feel so welcome (unlike other dealership when the sales person isn't working with you they do not acknowledge you) We met Kevin Michaud who introduce himself. So friendly, knowledgeable, and passionate. We were surprise because we were use to owners either sitting in their office or doing something else. But NOT Kevin he test drove our trade in and was on the sales floor. Once we received a rough estimate of what we would pay (which are realistic numbers) we agreed and test drove the car. Got back and went into the finance office GOT A TOTALLY DIFFERENT NUMBER!!! Nope not bad news but more GREAT news our payment would be less than what was given to us! Thanks to their relationships with the banks!!! I can honestly say THANK YOU SO MUCH CHRIS AND MICHAUD MITSUBISHI TEAM for making us feel so welcome!! you guys definitely have lifetime customers from our family!! More
Winter troubles My car flooded and the battery was run down. Service squeezed me in on a busy Saturday and tested the battery. It is fine; just needed to be running My car flooded and the battery was run down. Service squeezed me in on a busy Saturday and tested the battery. It is fine; just needed to be running for a while. No cost to me. I have always liked dealing with this service dept More
Great experience buying a used Acura from Michaud Went to Michaud because they had a used 2013 Acura TSX, which is what I was looking to purchase. Before going I looked up reviews of the dealership a Went to Michaud because they had a used 2013 Acura TSX, which is what I was looking to purchase. Before going I looked up reviews of the dealership and they were overwhelmingly positive, so I was happy to give it a shot. I'm glad I did, I had a very positive experience, from the initial phone call to see if the car was still available, through the entire buying process. I worked with Michael Simon in sales, who was incredibly helpful and just very pleasant. No high pressure sales, and was happy to answer any questions I had. I knew exactly what I wanted going into it so the buying process was quick. After driving the car and being satisfied that it was in good condition, it didn't take us long to come to a fair price. Because the price of the car had been dropped a number of times already, there wasn't much wiggle room for negotiation, but I did do my homework on what a fair price was and I was happy with what we were able to come to. Jared in finance was good to work with, getting me the best financing rate possible. So far, very positive experience with Michaud and I would recommend giving them a shot. More
Treated like family. Kevin Michaud introduced himself to me. He set me up with Brian Doherty to walk me thru my purchase. I was well informed about my options. I apprecia Kevin Michaud introduced himself to me. He set me up with Brian Doherty to walk me thru my purchase. I was well informed about my options. I appreciated the "no pressure" sales advice I received. I got a great deal and felt that Brian understood and met my needs when showing me vehicles. More
FRANCES'S REVIEW I WOULD LIKE TO SAY HOW PLEASED I WAS WITH THIS DEALERSHIP. I WANTED A CERTAIN PRICE AND I GOT WHAT I WANTED. IN AND DRIVING THE NEW CAR IN UNDER 3 HR I WOULD LIKE TO SAY HOW PLEASED I WAS WITH THIS DEALERSHIP. I WANTED A CERTAIN PRICE AND I GOT WHAT I WANTED. IN AND DRIVING THE NEW CAR IN UNDER 3 HRS. NO HASSLES JUST VERY NICE SERVICE ALL AROUND. I DEALT WITH MARGARET AND SHE WAS ON GAME. I WILL BE TELLING EVERYONE ABOUT THIS DEALERSHIP AND THE WAY THEY TREAT THE CUSTOMER. COULD NOT BE HAPPIER AND IN 3-4 YRS. I WILL GO AND GET MY NEXT ONE. More
Friendly group of people I came here looking to trade in my car. Sean was there to ask if I needed help right away even though I could tell he was busy! He made the time for m I came here looking to trade in my car. Sean was there to ask if I needed help right away even though I could tell he was busy! He made the time for me & gave me so much information I couldn't ask for more! Great guy & great expirence! More