Michaud Mitsubishi

Great people excellent service The experience was was great! I bought my first car with Michaud Mitsubishi, and went back for my second car a few weeks ago. Everyone is so kind and The experience was was great! I bought my first car with Michaud Mitsubishi, and went back for my second car a few weeks ago. Everyone is so kind and they work hard to give you a a great deal and really work with you not against you like most dealers try to do. Big thanks to Bart Oliver for helping me out!! More

Easy to work with. Mary Kate was awesome, very easy to work with, we never felt like she was being pushy in any way. She listened to our needs and found us a great car Mary Kate was awesome, very easy to work with, we never felt like she was being pushy in any way. She listened to our needs and found us a great car More

Liars and scammers! Liars and scammers - misleading to customers! Recently took my car to Michaud for a known O2 sensor issue that I believed was covered under the 8year Liars and scammers - misleading to customers! Recently took my car to Michaud for a known O2 sensor issue that I believed was covered under the 8year/80k federal warranty. Asked specifically on 3 different occasions prior to my car even being looked at, as to whether the O2 sensor was covered under the 8year/80k warranty and informed the service dept that I had no intention of having my car serviced at the dealership if it was not covered. Service bay manager advised that the ONLY way to know if the O2 sensor was covered by this warranty was to do a complete vehicle inspection that would cost $120 even after I specifically asked if there was any other way to check this part against this specific warranty. The part is not covered, as it is under the 6year/60k warranty. Service dept prints off a listing of all warranties associated with my car and hi lights that the O2 sensor is covered by the 6yr/60k warranty and it has expired. When confronted; the service manager states he does not recall telling me he could not obtain this information and that I never specifically asked prior to work being done on my vehicle causing labor to be billed to me. My night drop key envelope clearly states this concern. Michaud management has still not responded to my complaint on this matter. Service customers beware of the information being given to you - this dealership is just looking to take advantage of customer with blatant lies. More

From online to in store I found what my wife wanted online. They found me a better deal within their inventory. However the person I was dealing with online wasn't available I found what my wife wanted online. They found me a better deal within their inventory. However the person I was dealing with online wasn't available when I went to the dealership a team member took over and completed the paperwork. A few days later we picked up the vehicle and of we went! More

Smooth & Easygoing My experience at Michaud Mitsubishi was awesome! From the moment I walked in I felt like I was truly going to be helped. I didn’t get that uneasy fee My experience at Michaud Mitsubishi was awesome! From the moment I walked in I felt like I was truly going to be helped. I didn’t get that uneasy feeling or anxiety that a dealership experience usually gives. I am truly satisfied, I got the exact model I wanted and feel like they truly did everything to get me the best deal. More

Great experience We went not sure what was going to happen If we could get financing or not not only did they close the deal but were very nice and generous to our 6 We went not sure what was going to happen If we could get financing or not not only did they close the deal but were very nice and generous to our 6 year twins It was a great experience More

Excellent Treatment Bart is the best! He was so attentive to me and my husband! We went in to look around and left driving a brand new 2018 Sport! I just could not believ Bart is the best! He was so attentive to me and my husband! We went in to look around and left driving a brand new 2018 Sport! I just could not believe it. He answered all of our questions and followed up with us every step of the way. We arrived at Michaud around 10:30am on Saturday 09/01/2018 and left around 2:30pm with the car! We love you Bart! More

Very positive Bart was a very friendly and easily approachable person to deal with, I would recommend this dealership and Bart to any one of my friends! Thank you f Bart was a very friendly and easily approachable person to deal with, I would recommend this dealership and Bart to any one of my friends! Thank you for getting it done so quickly. More

Great experience I’m very pleased with Michaud Mitsubishi. I honestly hate going to car dealerships, but Michaud was different. From the moment I met Bart, I felt like I’m very pleased with Michaud Mitsubishi. I honestly hate going to car dealerships, but Michaud was different. From the moment I met Bart, I felt like he was truly there to help me and at no point did I feel pressured to make a purchase. I had my 4 year old daughter with me, and Bart provided coloring and activity books to keep her busy, as well as engaged her in conversation. I know this seems like a minor detail, but as a parent it’s a huge deal. Not one single other dealership I have been to has offered anything like that, and frankly most seem annoyed there’s a child with you. Bart was incredibly professional and even called to give frequent updates. The professionalism of Michaud doesn’t end there, either. Every single member of the staff that I came in contact with was great and seemed geniuinely nice. I met Paul very briefly the first time I was there. A few days later when I returned, Paul spotted me in the waiting area and went out of his way to say hello and remembered my name. I never actually met Anna in person, but judging by the brief phone conversations I had with her, she’s an absolute sweetheart. I was having a small issue with a big name insurance company, and she literally called them directly for me to get everything straightened out so that there was no delay in receiving my vehicle. I really couldn’t be more pleased with everything, and would be happy to work with them again in the future. More

See Brian Doherty For The Best Car Purchase Experience! As my husband and I got out of our car we were approached by Salesman Brian Doherty. I could tell right from the get go that he was not one of those As my husband and I got out of our car we were approached by Salesman Brian Doherty. I could tell right from the get go that he was not one of those pushy type salesman. He was so friendly. He asked what type of vehicle we were looking for; pointed me in the right direction of the lot; said take your time I'm here whenever you need me. That's exactly what I like. He was not pushy; he wasn't trying to make a sale; he just wanted us to find the car that WE wanted. I felt like I had known Brian my whole life. He was so friendly and personable. We picked out a vehicle; I was nervous about loan acceptance and getting a good rate but Brian reassured us that we would have nothing to worry about; that he's been doing this a along time and will make it work. And he did!! He went above and beyond the call of a salesman. We could not be happier. After shopping for over two weeks and going to numerous dealerships I only wished I had found Brian sooner. More