Michaud Mitsubishi
Danvers, MA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
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Zach was a pleasure to deal with. I truly dreaded the car buying experience! Not only did Zach make it a smooth transaction, he was friendly and straightforward. My husband and I are very pleased and so than buying experience! Not only did Zach make it a smooth transaction, he was friendly and straightforward. My husband and I are very pleased and so thankful to have a safe reliable vehicle for our family! More
Zack was great to work with. He is very knowledgable and professional. He was courteous of my financial situation and ensured I found that SUV that had everything on my list. I came to Michaud Mitsubishi ba professional. He was courteous of my financial situation and ensured I found that SUV that had everything on my list. I came to Michaud Mitsubishi based off a recommendation from a friend and will definitely be recommending my friends and family after such a easy and straightforward car buying experience. More
thank you so much George for your patience and great service, keep smiling like this. I'm very happy with my new car, you're the best service, keep smiling like this. I'm very happy with my new car, you're the best More
Excellent Transaction! My husband and I were finally ready to get rid of our clunker of a car! We walked into Michaud and was greeted by Bart! I cannot express how easy goin My husband and I were finally ready to get rid of our clunker of a car! We walked into Michaud and was greeted by Bart! I cannot express how easy going, funny, and kind he was to us! He definitely made the whole process enjoyable! Jim was great and was able to get us a percentage rate that really works for us! I can not thank you guys enough!! More
My wife and me bought a used outlander sport two weeks later we traded back in for the bigger outlander and even after I was kind of a xxx Josh and his father Rick Bill and the owner mr Michaud took care later we traded back in for the bigger outlander and even after I was kind of a xxx Josh and his father Rick Bill and the owner mr Michaud took care of my wife and me so nice these people are the best Cathy and John Russell thank you More
I was in the market for a car I ended up calling michaud Mitsubishi and it was around 730pm and ended up getting George on the phone he was very professional and I explained my situation and he got right to Mitsubishi and it was around 730pm and ended up getting George on the phone he was very professional and I explained my situation and he got right to it getting me pre approved and setting up a time to come down and even call me prior to my appointment when me and my wife and 1year old arrived he was very welcoming and got to know us and made us feel very comfortable More
Out looking My wife and I have been out looking for a vehicle at multiple places, spoke to multiple people. Bart was the nicest one. Made us feel very at ease and My wife and I have been out looking for a vehicle at multiple places, spoke to multiple people. Bart was the nicest one. Made us feel very at ease and comfortable. Helped pick a vehicle that suited us best. He was very friendly and informative thru the entire process. I feel like he definitely went above and beyond to help us. More
Started off great but. When purchasing my car the experience was great. Mary Kate and Carl where phenomenal. But that's where it ended. I came back to the dealership within When purchasing my car the experience was great. Mary Kate and Carl where phenomenal. But that's where it ended. I came back to the dealership within I a week of purchasing the vehicle. After I notice a chunk missing in the tire. I looked back at pictures of the car that I took the day we purchased the car and it was in the picture. When I asked Zach about it he said it was only superficial and completely safe. Even though you could see the cords in the side wall of the tire. So I went to my local tire company to get new tires where I found another surprise. As the where removing the tire they asked me for the key for the lugs. So I got the key from the trunk of my car and gave it to them and SURPRISE it's the wrong key! So even if i didn't replace the tires when i did and got a flat I wouldn't even been able to change it. So on top of purchasing 4 new tires for my car I had to purchase new lug nuts as well. Now number 2 I recieved 2 keys with my car one with a remote and one without. So I gave my wife the key without the remote as I would be primarily using the car. So one morning after working the overnight shift she had to wake me up to get my keys because her key set off the alarm. So back to the dealership I go. I went to the service department to ask them about it where they pulled my car in to see what was going on. The service department manager( Who was awesome) told me that there is no sensor in the door so every time she opens the door the alarm will go off and to go talk to the sales person that sold me the car. Where I explained the situation to Mary Kate and Zach. Where Zach's response was well don't use that key and most people dont even like the alarm. Where I asked him what was the point of the second key if it sets the alarm off and he just shrugged his shoulders and said just keep the 2 keys together. Where again I responded then this key is useless if she has to wake me up to get into the car and turned around and walked away. More
Excellent customer service! Bart is the Best! Great place to purchase a car. Everyone was very nice.. thanks to everyone. I loved that the owner came out to thank us! Bart is the Best! Great place to purchase a car. Everyone was very nice.. thanks to everyone. I loved that the owner came out to thank us! More
Zack Michaud helped me select my 2016 Mitsubishi Outlander on 9/11/19. He was professional and thorough in his discussion of what I needed and how to finance my purchase. He made the sale run smooth Outlander on 9/11/19. He was professional and thorough in his discussion of what I needed and how to finance my purchase. He made the sale run smoothly helping me program the vehicle and drive it until I was comfortable. Zack followed up with me and was there for me to answer any questions. I am extremely pleased with the process and my vehicle. Thanks again, Zack! More