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Michaud Mitsubishi

Danvers, MA

4.5
975 Reviews
Michaud Mitsubishi in Danvers, MA, also serving Boston, MA and Lynn, MA is proud to be an automotive leader in our area. Since opening our doors, Michaud Mitsubishi has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a new Mitsubishi or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Michaud Mitsubishi will get you into the car or truck you choose with professionalism and attention to your needs. Michaud Mitsubishi has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedules, and as always, Michaud Mitsubishi offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at (978) 774-4040 if you have any questions or comments. Michaud Mitsubishi offers a full selection of service areas including: •New Vehicle Sales •Pre-Owned Vehicle Sales •Car Loans and Financing •Certified Service Department •Full Selection of Mitsubishi Parts and Accessories
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80 Andover St

Danvers, MA

01923

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Showing 975 reviews

January 28, 2024

Official dealer may sell you a lemon car (used car but tell you this is a new one) Stay away from Mitsubishi cars. Back in 2016, I purchased a new 2016 Mitsubishi Outlander. In August of 2022, I called More

by Yuri
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Zack Michaud
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Balesteri
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2024 -

Michaud Mitsubishi responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. The Management Team

January 08, 2024

There not willing to work with you on the price. The car was way overpriced More

by God one
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Zack Michaud
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2024 -

Michaud Mitsubishi responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. The Management Team

November 20, 2023

Zack Michaud made my car purchasing experience very easy. He was very helpful and knowledgeable about the cars he showed me. Thank you Zack I love my new car… More

by Ysborg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zack Michaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Murphy
Nov 20, 2023 -

Michaud Mitsubishi responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Zack met your expectations. Thank you again for choosing Michaud Mitsubishi, we look forward to having you as one of our valued customers for many more years to come! We are your feel-good dealership The Management Team

Nov 20, 2023 -

Ysborg responded

I appreciate the excellent service I received from everyone at Michauds Mitsubishi. Thank you Yvette Borgella

November 20, 2023

I had a great experience leasing a car at Michaud Mitsubishi from start to end. Brian Doherty was able to clarify all my questions about my purchase, and I did not feel any pressure to lease the car More

by elbendantas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Doherty
Nov 20, 2023 -

Michaud Mitsubishi responded

Thank you so much for your kind words for Brian, and for taking the time to leave us this wonderful feedback! We are your feel-good dealership The Management Team

November 15, 2023

From when I first arrived on the dealership, to the moment I drove away in my new vehicle, the team at Michaud made the experience seamless. Overall, I was extremely pleased with their professionalis More

by MattTheCat
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zack Michaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Murphy
Nov 15, 2023 -

Michaud Mitsubishi responded

Matt, Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else Zack, Bill, and our team can do to assist you, please do not hesitate to let us know. We are always happy to help! We are your feel-good dealership The Management Team

November 10, 2023

Being from NH, I didn't initially intend on buying a used truck in Mass., but I'm glad it worked out that way! After dropping my wife off at Logan, I traveled up to Michaud Mitsubishi to check out two us More

by psbarnwell
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Doherty, Bill Murphy
Nov 11, 2023 -

Michaud Mitsubishi responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. We are your feel-good dealership The Management Team

October 26, 2023

Michaud Mitsubishi may appear to be a small Mitsubishi Dealership but they are truly a great place to research and purchase a vehicle. My wife and I worked with Salesperson Brian. Brian is extremely kn More

by yahwist64
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian
Oct 26, 2023 -

Michaud Mitsubishi responded

Thank you for your very kind review. Brian and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Michaud Mitsubishi. We are your feel-good dealership The Management Team

September 26, 2023

Real down to earth people. I do like the family atmosphere they have their also More

by rjmco
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zack Michaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2023 -

Michaud Mitsubishi responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. We are your feel-good dealership The Management Team

September 06, 2023

Let's face it. Nobody likes car shopping. The only fun part of it is walking out when you can't get your deal. I hadn't been in the car market for about 12 years More

by realgone8
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zack Michaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Murphy, Finance Manager
Sep 07, 2023 -

Michaud Mitsubishi responded

Here at Michaud Mitsubishi, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! We are your feel-good dealership The Management Team

September 03, 2023

Great overall experience. Friendly staff. Ready to shop for a vehicle? Talk to George Kastrinakis. Very polite, knowledable.knowledgeable. respectable of time. Also, Bill Mur More

by TroyR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Kastrinakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Murphy (Finance)
Sep 03, 2023 -

TroyR responded

Michaud Mitsubishi Sep 3, 2023 TroyR Great overall experience. Friendly staff. Ready to shop for a vehicle? Talk to George Kastrinakis. Very polite, knowledable.knowledgeable. respectable of time. Also, Bill Murphy (Finance) will have your best "interest".

Sep 05, 2023 -

Michaud Mitsubishi responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Troy, and it's great to hear about your excellent experience here at Michaud Mitsubishi. We are your feel-good dealership The Management Team

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