Michaud Mitsubishi
Danvers, MA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Filter Reviews by Keyword
By Type
Showing 975 reviews
Overall friendly little dealer. Our salesman was the best part, very kind, tried very hard to please us and find us what we were looking for. The dealership itself could perhaps use a tiny facelift, but the part, very kind, tried very hard to please us and find us what we were looking for. The dealership itself could perhaps use a tiny facelift, but the employees were kind and courteous all around. Vehicles were clean and presented nicely, all be it on a smaller sized lot. Overall we are happy with our experience thus far. More
This was the first time I bought a new car from a dealership. My family picked the Best One. Everyone was super great!!! It was the best New year's ever!!!! dealership. My family picked the Best One. Everyone was super great!!! It was the best New year's ever!!!! More
After a recent car accident, I was left with limited time to shop for a car and when I walked into Michaud Mitsubishi, Joe was ready to help us. They have a large selection on the lot. Joe found the right to shop for a car and when I walked into Michaud Mitsubishi, Joe was ready to help us. They have a large selection on the lot. Joe found the right vehicle for us a beautiful Limited edition black rims, black interior, black exterior outlander. The outlander offers that extra space with the 3rd row for a much more economical price than most other 3rd rows. They were very friendly and made things go very smoothly. Mike was so very nice and welcoming. Bill in financing was completely transparent, which was very comforting. This is my 4th vehicle purchase and it has been the best experience yet. I do recommend Michaud Mitsubishi. More
Where to begin? I was in the market for a new hybrid Where to begin? I was in the market for a new hybrid electric vehicle. I was looking at Kia and Mitsubishi based on their reviews. I contacted Mi Where to begin? I was in the market for a new hybrid electric vehicle. I was looking at Kia and Mitsubishi based on their reviews. I contacted Mitsubishi directly and they contacted me by phone. When I got another call, I assumed they set me up with the closest dealership. I spoke to Jon at Michaud and we scheduled a time for me to see the vehicle. The next day I started driving and realized Michaud was 1.5 hours away. I called and apologized and they we're very understanding. They had the best price by far on the vehicle, but that's a long drive. I drove to the local Mitsubishi dealership and did a test drive. I loved the vehicle, so it just came down to negotiating a price. The sales rep was awful. They had an older model, for $3k more than Michaud's starting price and wouldn't wiggle. When I said I could get a better price on a newer vehicle with a higher package at Michaud, they said they could do a dealer swap and we could negotiate on the new one. I asked why I would wait on them to do a dealer swap when I had already spoken to Michaud, knew their price, and they were pleasant to deal with. They said there was nothing more they could do on the existing vehicle, so I decided to bite the bulled and make the drive. Michaud had the vehicle I wanted, they worked on a better price than advertised, they didn't give me a song and a dance, and I was able to drive there and fill out paperwork in less than an hour. They also agreed to deliver the vehicle to me. Zach coordinated everything and got handled ASAP. The registry even sent the wrong plates, Zach got them to send new plates with EV markings and overnighted them to me. The vehicle got delivered, I started charging it, and in less than 20 minutes after they left, my battery started smoking. I called them. Since I had taken receipt of the vehicle, it now fell under Mitsubishi warranty and Mitsubishi would require that it be brought to the closest dealership. Those folks I wasn't a fan of already because of their poor customer service. Michaud wanted to make it right and would do the work immediately upon receipt of the vehicle. We towed the car there, got the work done, (it was just a bad car battery, a fluke) and I had it back in under 24hrs. The service department was great with updates. Craig made sure that I knew they were sorry for the inconvenience, that his EV tech was on top of it, and they would get it delivered to me again ASAP. All in all, I couldn't think of a better staff to deal with. Everyone was friendly, honest, and responsive. I would 100% buy another vehicle from them. The hour and a half drive seems of little consequence when you're getting stellar service. More
It's been a fantastic experience to buy a car from Zack and his team. The folks at Michaud Mitsubishi will make it happen. I am the proud owner of an Eclipse Cross, now. Zack and William (Bill) Murphy were and his team. The folks at Michaud Mitsubishi will make it happen. I am the proud owner of an Eclipse Cross, now. Zack and William (Bill) Murphy were excellent to work with. What's best is that everything happened online. All it took was for me to drive to the dealership on a weekend, trade my old vehicle, and drive home in a new car. I will be definitely recommending them to friends and colleagues. More
Bought an Outlander from Kevin and his team yesterday. Could not be more pleased with the friendly, professional team members I dealt with. Jorve, George, Paul, Bill and of course Kevin Made my decisio Could not be more pleased with the friendly, professional team members I dealt with. Jorve, George, Paul, Bill and of course Kevin Made my decision to purchase from them an easy decision. They had some great cars to choose from at great prices. I chose a 2017 Outlander, but you would never know it wasn,t brand new The group took care of all the paperwork from financing, at a great rate I might add, to taking care of the registry paperwork and prepping the car so I could leave with it that very day. Thanks to all of you, Great Job!!! More
Zack was excellent to work with so far great experience with everyone their will continue to tell friends and family to chk them out good work people with everyone their will continue to tell friends and family to chk them out good work people More
Outstanding and excellent customer service. Zack went above and beyond . This is my third time purchasing a car at Mitsubishi Michaud definitely I highly recommend to anyone. above and beyond . This is my third time purchasing a car at Mitsubishi Michaud definitely I highly recommend to anyone. More
First time here . Excellent service , very friendly sales person ,Paulo almeida. I would diffentky purchase another car from this dealership , and give Paulo a A+. Thank you person ,Paulo almeida. I would diffentky purchase another car from this dealership , and give Paulo a A+. Thank you More
Paulo is very friendly and helpful! He was welcoming and personable. He understood what I was looking for and did great with the options he showed. Couldn't have made the experience any better and easier. T personable. He understood what I was looking for and did great with the options he showed. Couldn't have made the experience any better and easier. Thank you! More