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Michaud Mitsubishi

Danvers, MA

4.6
975 Reviews
Michaud Mitsubishi in Danvers, MA, also serving Boston, MA and Lynn, MA is proud to be an automotive leader in our area. Since opening our doors, Michaud Mitsubishi has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a new Mitsubishi or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Michaud Mitsubishi will get you into the car or truck you choose with professionalism and attention to your needs. Michaud Mitsubishi has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedules, and as always, Michaud Mitsubishi offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at (978) 774-4040 if you have any questions or comments. Michaud Mitsubishi offers a full selection of service areas including: •New Vehicle Sales •Pre-Owned Vehicle Sales •Car Loans and Financing •Certified Service Department •Full Selection of Mitsubishi Parts and Accessories
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80 Andover St

Danvers, MA

01923

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Showing 975 reviews

March 16, 2021

Very helpful and accommodating dealership. Excellent Very helpful and accommodating dealership. Excellent customer service with George K. I Really liked the new Eclipse Cross! 2022 had a lot of ex More

by Araz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Kastrinakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2021 -

Michaud Mitsubishi responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback. We hope you'll continue to enjoy your new Eclipse Cross! We are your feel-good dealership The Management Team

March 16, 2021

Easy to work with, the entire process took zero effort on my end. They even managed to fit a new car into the specific budget I gave to them. More

by Peter.round0600
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Balesteri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2021 -

Michaud Mitsubishi responded

Thank you, Peter! Here at Michaud Mitsubishi, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! We are your feel-good dealership The Management Team

March 11, 2021

Joe was very helpful and personable. I am happy I purchased with Michaud Mitsubishi. I would recommend this location for your new or used car purchase. More

by Frank
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Balesteri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2021 -

Michaud Mitsubishi responded

Thank you, Frank, it's great to hear that you had such a positive experience working with Joe. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Michaud Mitsubishi! We are your feel-good dealership The Management Team

March 10, 2021

Everything in our dealing with Joe was very pleasant and professional . Joe is very personable and likable . It was a pleasure and painless process all of the way through . The other sales people were funny More

by Nydaddio44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Balesteri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Tifoli, Jim Murphy
Mar 10, 2021 -

Michaud Mitsubishi responded

It's fantastic to hear that Joe provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Michaud Mitsubishi! We are your feel-good dealership The Management Team

March 06, 2021

Awful trade in deals, no wiggle room, no real deals, offered me $4,000 less then my car was worth for a trade in to buy another vehicle From them. The car I was trading I purchased brand new from them More

by Hamiltondjmp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Zack Michaud
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Murphy
Mar 23, 2021 -

Michaud Mitsubishi responded

Hello, Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message so we can learn more about your visit? While we’re disappointed to learn that we didn’t meet your expectations, we’d love to try to turn things around and make sure the same thing doesn’t continue to happen. The Management Team

March 05, 2021

This was by far the most positive experience I’ve ever had buying a car. This is a family owned business, and it felt like it. Nice people, no pressure, no games. Joe and the others at Michaud give car de More

by Allisontreitler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Balesteri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Murphy
Mar 07, 2021 -

Michaud Mitsubishi responded

Thank you, Allison, for taking the time to share your thoughts on working with Joe and the rest of our team. We're glad to hear we delivered such a great experience! We are your feel-good dealership The Management Team

March 03, 2021

Everyone at the dealership was very helpful and buying my car was straightforward and simple. I would recommend Michaud Mitsubishi to anyone looking for a Mitsubishi or a used vehicle. More

by Eric
Recommend Dealer
Yes
Employees Worked With
Joe Balesteri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2021 -

Michaud Mitsubishi responded

Thank you, Eric, for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! We are your feel-good dealership The Management Team

March 03, 2021

Everyone was very friendly. I felt welcomed and the showroom was clean and well organized. The buying process was easy and quick. I would recommend this dealership for your next car. More

by Moundsoffun
Recommend Dealer
Yes
Employees Worked With
Joe Balesteri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2021 -

Michaud Mitsubishi responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Congratulations on your new vehicle! We are your feel-good dealership The Management Team

March 02, 2021

I bought a car from George and I must say he made the whole experience stress free. He took the time to listen to all of our needs and then presented us with the vehicle that we ended up purchasing. He n More

by Tonyg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Kastrinakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2021 -

Michaud Mitsubishi responded

Tony, Thanks for your feedback on your recent visit to Michaud Mitsubishi. I'm glad to hear that George was able to assist you with choosing the perfect vehicle and that you had such a positive experience working with him. We hope you will continue to enjoy your new vehicle! We are your feel-good dealership The Management Team

March 02, 2021

Zack was so helpful with our pre-owned vehicle purchase. He went above and beyond! Zack was spot on while showing us a variety of cars based on our preferences and made our experience quick, easy, and enjoy More

by Mhennessy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mar 02, 2021 -

Michaud Mitsubishi responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Zack and our team, and we look forward to working with you again. We are your feel-good dealership The Management Team

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