Michaels Autos (Used Car Dealer, Quality Vehicles Orlando Florida

Awesome Experience Words cannot express my gratitude to Mike and Oscar who made it happen for me. They both went above and beyond ensuring that I was able to get the car Words cannot express my gratitude to Mike and Oscar who made it happen for me. They both went above and beyond ensuring that I was able to get the car I wanted CLA250. Financing was easy, Oscar kept his word and Mike was just awesome checking on me until the process was over. The experience is vast different from dealing with a big dealership. They have beautiful high end cars. Highly recommended. Happy Wife Anne KamKim Deolal More

Great I rated them 5 because they were really helpfull ,they didn't push me at all they were professional plus they gave a me great deal a really good car I rated them 5 because they were really helpfull ,they didn't push me at all they were professional plus they gave a me great deal a really good car low ml , every sigle car they have looks brand new inside outside ...Im happy and think they are serious business car dealer. More

No floor matts, check engine light, hung up on, unprofession Was promised floor matts for my Mercedes Benz C250 Coupe and never got them. 3 weeks later and still getting the run-around from the sales guys after Was promised floor matts for my Mercedes Benz C250 Coupe and never got them. 3 weeks later and still getting the run-around from the sales guys after several phone calls and several times being hung up on by unprofessional manager Frank. Don't believe anything the sales guys say here. Several of the cars don't come with floor matts for some reason and they wouldn't just give me floor matts from an identical mercedes c250 or c250 sedan that was in the lot. Other dealerships offer the 3day period to change your mind if you don't like the car. My Mercedes immediately got the check engine light after leaving the dealership and has been in and out of the shop non-stop. I didn't like the car and they wouldn't let me switch it out. H Gregg auto has better deals and better service! In negotiations, Sales manager Frank would not budge on price and finally only promised to give me 100 off and a full tank of gas after I left the dealership but then charged me 100 for some bs administrative fee of taking my cash down payment and after doing all the paperwork and getting in the car, the gas tank was still only 1/4 filled so all the sales lies were really empty promises and I got nothing off on this car. The sales negotiation process here is a joke and don't expect the sales guys to even talk to you without hanging up post sale after they got your money. I guess they don't want repeat customers... I will update my review when I get my 100 off, full tank of gas, and promised floor matts!!!! More

Quick and Easy Car Buying- Great Selection Santos from Michaels Auto Orlando made my buying experience extremely quick and easy! He was very knowledgeable about the car I was interested in and Santos from Michaels Auto Orlando made my buying experience extremely quick and easy! He was very knowledgeable about the car I was interested in and quickly drew up the paperwork. The entire staff was friendly and they offer an inviting atmosphere. I will definitely be a repeat customer as their car selection and service is top notch. More

What a Deal. I called about a Durango talked to a guy named Oscar very friendly. Said he wasn't going to be there when I came in but anyone could help me. Which st I called about a Durango talked to a guy named Oscar very friendly. Said he wasn't going to be there when I came in but anyone could help me. Which started out good cause he wasn't looking out for only his commision. I worked with santos and Frank when I got there santos was awesome he saw a deal was to be made and worked to get it done then Frank very professionally sealed it. They worked with me with multiple payment types to get me in the car I came to see and it was a no hassle sales experience that is rare at car dealerships. More

Great The service was extremely fast i got my car in 2 hours and my loan too. They help a lot especially if you have low income The service was extremely fast i got my car in 2 hours and my loan too. They help a lot especially if you have low income More

Amazing selection. Professional work. Very fast. Very easy. I came into the dealer with the wrong mindset on the vehicle I wanted. They guided me through what would be the best option. And they were right. Fran I came into the dealer with the wrong mindset on the vehicle I wanted. They guided me through what would be the best option. And they were right. Franco took me down the right path and now I'm driving the car of my dreams. Very fast and easy work with the best deals out there. Every car in the lot feels brand new. Nothing but the best is offered. More

Best car buying experience I've had- and it isn't even close If I could give it six stars, I would. Went in there not expecting much given my banged up credit and prior experiences with dealerships(the last one If I could give it six stars, I would. Went in there not expecting much given my banged up credit and prior experiences with dealerships(the last one was a total nightmare and had me in a car I hated after about a week of driving it). I've dealt w quite a few dealerships in my life but NONE were this easy, or dare I say, enjoyable. Nothing but great looking(spotless, even) cars on the lot- they're very up front, honest, and FAST. Gave most of the paperwork they needed(paystubs,etc) a few days prior- so when I went in yesterday, even with the trade in I was a bit upside down in, they had me out in less than an HOUR. Frank was awesome, and its very obvious he genuinely enjoys what he does. I absolutely love my 2013 Mustang, and when I'm ready to upgrade, I WILL be back. Thanks to everyone there for making it as painless and quick as possible. More

Awesome Experience Ricky has the ability to make a first time buyer feel at ease. He has exceptional people skills. I recommend him and the dealership to anyone who is n Ricky has the ability to make a first time buyer feel at ease. He has exceptional people skills. I recommend him and the dealership to anyone who is need of a vehicle.!! More