
Michaels Autos (Used Car Dealer, Quality Vehicles Orlando Florida
Orlando, FL

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Cleanest Cars in Orlando I was in the market for a used BMW 3-series and visited several dealerships across Orlando. In my experience, you tend to find one of two things: eith I was in the market for a used BMW 3-series and visited several dealerships across Orlando. In my experience, you tend to find one of two things: either cheap prices on beat up, previously-wrecked cars, or high prices on clean low mileage cars. Michaels Autos was the only place I found a really nice collection of clean carfax, well-maintained, and well cared for vehicles at or below market prices. I'm very particular when it comes to vehicles... almost obsessively so. I couldn't believe how many near-perfect used luxury cars they had on the lot. And better yet... all at competitive prices. I worked with Ahmad Karain who was not only nice to deal with, but he knows his cars. His personal cars were all BMWs and Mercedes and Audis like what he sells. In other words, he eats his own cooking. So he's very knowledgeable about the pros and cons of each model and what to look for in each. I wan't planning on buying the day I visited, but they made me a deal too good to pass up and were able to line up financing in less than an hour so I moved on it. I'm really happy with my BMW and would recommend Michaels Autos to any fellow car enthusiast looking for a super clean used vehicle at a good price. More
Great Experience The staff was very kind and inviting towards me. There was no doubt the group has experience in the field of auto sales. Ahmad Karain was very patient The staff was very kind and inviting towards me. There was no doubt the group has experience in the field of auto sales. Ahmad Karain was very patient with me while I got things together that I had not done prior to arriving. I left and came back for some questions I had and they were as kind and professional like the moment I had met them. Nothing but praises for this group. More
Fantastic!!! Ahmad was polite and very informative. He walked through the process with me and was real and straight forward. He went above and beyond to make the d Ahmad was polite and very informative. He walked through the process with me and was real and straight forward. He went above and beyond to make the deal happen and most importantly for the right price for me. I would highly recommend him to anyone who is looking for a car and for your price. More
A Dealer You Can Trust Certainly the best experience I've ever had with any dealership. I first discovered Michaels Auto through CarGurus when I came across an unbelievable Certainly the best experience I've ever had with any dealership. I first discovered Michaels Auto through CarGurus when I came across an unbelievable price for a 2015 BMW 640i M Sport with only 12k miles and a pristine CarFax. Honestly, there was a growing sense of skepticism when I realized it was a private BMW dealer and not a 'commercial' BMW dealership chain like I was used to seeing. But the excellent reviews put me at ease. Once I contacted Michaels Auto, I received a call and an email from Ahmad. He was extremely personable and helpful from the very beginning and his demeanor was consistent throughout the entire process. He answered all of my complex and cumbersome questions regarding the trade-in of my 435i and how that would apply toward the 640i. I had A LOT of questions. And rightfully so because this was a big purchase. He answered them all cheerfully. I cannot stress to you enough how much patience he had. He put absolutely no pressure on me to buy. (Possibly because their deals are so good that their cars will sell fast anyway lol). Most of our communication was via email because I would be at work and unable to use my phone. That was no issue for him. When I told him I wanted to go forward with the purchase and that I was on my way to the dealership two days later, he handled all the preliminary paperwork so that the process would be much smoother and quicker. Once I arrived at the dealership, my wife and I were greeted by a very chipper Ahmad who was eager to help get the deal done. (Ahmad is one-speed all the time. If you go with Michaels Auto you will understand just how genuine, helpful, and kind he is). The 640i was immaculate and in amazing condition. I was completely blown away by it. I couldn’t believe the car was 10k under the MSRP. I could easily write another paragraph or two talking about the car, but this is about how superb the associates were. Back to the financial aspect: there was more to be done before we would seal the deal on the 435i trade-in and financing of the 640i. My 435i trade-in was a rather painless process. However, I was consolidating my loan from the 435i into the 640i with hopes of as little negative equity as possible. It took the Sales Management team with Keenan and Frank negotiating with several credit unions over several hours. Just when things looked dire and I wouldn’t be able to get a lender, they were able to come through with a great interest rate and I was able to sign and drive away that day. The Sales Team put their all into getting the vehicle financed for me and I owe them a special thanks. Everyone at the dealership was very personable and helpful and I definitely recommend Michaels Auto to anyone interested in a trusted and reliable vehicle purchase. A+ 5/5 stars. More
Excellent "I saw my car in Auto Trader and although not a dealer of new cars Michael's was the only dealer offering the exact kind of car I was searching for an "I saw my car in Auto Trader and although not a dealer of new cars Michael's was the only dealer offering the exact kind of car I was searching for and thus there was no negotiating the particulars. I spoke with "Amad" on the phone and decided I would view the car. Amad was knowledgeable about the workings of the car and showed me how each of them worked-and there were a lot of them on this luxury car. All in all I found Amad to present in a professional and courteous manner and I felt entirely comfortable speaking with him. I was surprised to find a dealer of high end automobiles located in an area of Orlando populated by used car dealers selling "used cars". I rate Michael's top shelf and I give Amad top marks as well. Michael K. 01/06/2017 More
Looks are DECEIVING!! Looks are deceiving!!! Driving through Michaels Auto made me decide to turn around because the dealership is a small building surrounded by luxury aut Looks are deceiving!!! Driving through Michaels Auto made me decide to turn around because the dealership is a small building surrounded by luxury automobiles like their other neighboring dealerships, but followed my instinct of going through and check them out. I was extremely satisfied with the services that was provided to me and my wife. Such professionalism and willingness to assist with our vehicle needs. The staff might not have uniforms and name tags like other dealerships, but they exceeded my expectations. We were treated like family, no sales pitch or pressure whatsoever, but trying to understand our needs versus our wants. Friendliness and courtesy is second no none, and I cannot explain how thankful we are for receiving such outstanding service from John & Ahman all the way to their service manager who went through some vehicle details. I am completely and extremely satisfied with purchasing my 2014 BMW 428i from MICHAELS AUTO. They sell all makes and models but mainly sell luxury vehicles with great pricing. I will definitely make the long trip to go to their dealership for our next vehicle purchase. This Is so far MY BEST CAR BUYING EXPERIENCE!!!! PS: I'm still getting some assistance from John via text about the vehicle when I have some inquiries :-) With all my RESPECT, MIKE T. (JACKSONVILLE) More
New wife new car Was out shopping for a car all day when the said go there, So we pulled into Michaels auto,we were greeted by John Flores he was professional,polite,a Was out shopping for a car all day when the said go there, So we pulled into Michaels auto,we were greeted by John Flores he was professional,polite,and very patient. We found a vehicle and are very pleased. Service and staff was excellent and will recommend to friends. Thanks John. More
Best car buying experience ever I never thought I would be able to buy a newer car and have my payment be affordable. Kenan made that happen for me. He worked with the lender and g I never thought I would be able to buy a newer car and have my payment be affordable. Kenan made that happen for me. He worked with the lender and got my payments right where I needed them to be. Rocky was are sales guy and he was great no high pressure sale pitch and showed us exactly what we wanted to see. I am now the proud owner of a new Volkswagen CC. Thanks Micheal's Auto your the best More
John Flores great follow up John went above and beyond to complete the sale. After a confrontation with the sales manager, my misunderstanding, John followed up with text message John went above and beyond to complete the sale. After a confrontation with the sales manager, my misunderstanding, John followed up with text messages to close the deal. The manager was very disrespectful and arrogant. He acted like my questions were stupid and not relevant. The ONLY reason I returned to purchase the car was because of John. More
Muy contento Yo compre con mi esposa un BMW 528I y el service que recibimos de nuestro vendedor Rocky y el Manager Franco fue exceptional no Hubo ninguna clase de Yo compre con mi esposa un BMW 528I y el service que recibimos de nuestro vendedor Rocky y el Manager Franco fue exceptional no Hubo ninguna clase de presion personas muy honesta y te tratan como familia. Las conditiones de Los autos que ellos venden es fenomenal estan Nuevos. Le recomiendo a mis amigos Latinos que si quieren recibir un trata sin presion sentries en familia y comprar un auto en buenas condiciones que visiten a michael's auto y pregunten por Rocky or Franco More