Michaels Autos (Used Car Dealer, Quality Vehicles Orlando Florida

Great Experience Bought my second car from Michaels Auto! Walked in just to look and left with a new car. It all started with a friendly greeting by Franco within se Bought my second car from Michaels Auto! Walked in just to look and left with a new car. It all started with a friendly greeting by Franco within seconds of parking. Who remembered me from my first purchse 2 years prior! Very impressive. Javier is a great sales expert. Service from start to finish was seamless and they even served coffee and bagels. Talk about exceptional customer service!! Highly recommended. More

Knowledgable - Great Customer Service - Great Cars I called about a BMW X5 and Frank was knowledgeable about all aspects. We went on a test drive and negotiated a deal quickly and effectively. I rece I called about a BMW X5 and Frank was knowledgeable about all aspects. We went on a test drive and negotiated a deal quickly and effectively. I received a fair price on my trade and a great interest rate. Michael's has their act together - everything is thought of - outperforming larger dealerships by far. More

My initial impression with Michaels Auto was one of too good to be true. Having found what appeared to be the perfect CPO 2011 535i BMW on line albeit nearly two hours away I called to see if the car was good to be true. Having found what appeared to be the perfect CPO 2011 535i BMW on line albeit nearly two hours away I called to see if the car was still available. Surely, if the car was everything it was said to be someone would have bought it by now. When I called I spoke with Frank. After discovering that the car was still there and asking a number of questions (a few like wheel size which he had to go outside and look at the wheels) I decided that I would drive out in a couple of days to check it out in person. Following the conversation I realized that the conversation was not the typical "car sales" talk. Frank was relaxed. It became a conversation between a couple of car enthusiast where he shared expert information not "you better buy it today" pressure. I called to confirm the 535i was still available and drove to Orlando but not expecting to actually buy. It was still a too good to be true situation. Upon arrival along a highway of used cars dealership an oasis of luxury pre-owned vehicles emerged. Lines of late model pre-owed jewels stood out like a Super Bowl championship ring. I was greeted with a genuine smile and firm handshake by Kevin whom I told I was there to see Frank. Frank was just as personable in person and suggested that we take a test drive. Having previously driven an X5, 750 and 640i I pretty much knew what to expect, or at least I thought I did. This 535i incorporated the best of BMW with over 25 mpg and 300 HP. The price was below retail and came with an extended BMW Maintenance Program through 8/2016. Frank, Ozkan and I haggled for about 3 minutes and since I got more than I had expected and they making the deal even sweeter we shook hands and the deal was done. I must admit this was easier than choosing and buying a new smart phone or a high def TV from Amazon. Michael Autos and all of the people who work there have and share a passion for and knowledge of fine automobiles. More importantly for consumers, they have developed a sustainable business model that makes ownership of fine luxury automobiles affordable. I will start every future search for vehicles with Michaels Auto Orlando and urge you to do the same. More

As we walked in, we felt already at home. We asked for Robby and he was not there. However, a young man by the name of Dennis was able to help us. We did not feel any pressure whatsoever to the point that Robby and he was not there. However, a young man by the name of Dennis was able to help us. We did not feel any pressure whatsoever to the point that we were wondering if the dealership wanted business or not- very different process than other places-. Our questions were answered. We decided on a car and we got a great deal. Ozkan was very helpful when it came to paperwork, we got our keys and we drove with a new toy. Process was simple, straight to the point, and efficient. We would higly recommend Michaels Auto for your next car shopping. More

We had been looking online for a mid-2000's Mercedes SL55 AMG in a specific, hard to find color combination that was also in good shape with relatively low mileage and we found a 2006 that we were looki SL55 AMG in a specific, hard to find color combination that was also in good shape with relatively low mileage and we found a 2006 that we were looking for at Michaels Autos. I read their reviews online and the vast majority were positive. Had they been bad, I wouldn't have bothered but I took the chance. I called them up and spoke with Dennis and I'm glad I did. Since they were 600 miles from our home, I worked with him over the phone to work out a deal and placed a deposit on the car. He was patient, answered all of my questions and responded to all of my communication in a timely manner. We flew to Orlando from North Carolina to inspect the car and ended up purchasing it. Dennis had truthfully represented the car and it was exactly has he had described. It was beautiful, well maintained and in excellent shape. They had fixed a few minor things on the car (trunk release mechanism, oil change, detailed engine, inside and outside) before purchase to make sure it was all in working order. He and the Michaels Auto team had the car ready for us and made the deal and paperwork go quickly and smoothly. They even kept it garaged for a couple of weeks until we could come pick it up. I feel like he went the extra mile to make this deal happen and treated us very nicely (even picked us up at the airport and bought us take out while we were doing the paperwork). We drove the car for a few days around Orlando and then back to NC without any issues. Used car dealerships get a bad rap and many for a good reason, but in my experience, Dennis and Michaels Autos are much better than the stereotypical used card dealer. I would not hesitate to purchase another car from Dennis or Michaels Auto. More

Came to look at the 2010 Volkswagen CC I found online, the pictures didn't do it justice. Needless to say I left the lot with it. Excellent service! Great selection of quality cars on hand. Easy to work w the pictures didn't do it justice. Needless to say I left the lot with it. Excellent service! Great selection of quality cars on hand. Easy to work with sales team. Would do business with again. More

I live in Tampa but drove almost two hours to go to Michaels Autos just to get my unique CLS 55 AMG. This car has been my dream car and now I finally have it. It's the classiest car I have ever seen Michaels Autos just to get my unique CLS 55 AMG. This car has been my dream car and now I finally have it. It's the classiest car I have ever seen and the way it drives is amazing. Oskan, the Finance Manager got me a really good rate and the Sales Mangager Armando showed me every option in the car. It has all the bells and whistles, its super clean, and the miles are low. This car is really in "like new" condition. It has that brand new car smell without the overrated brand new price$. I really like these guys at Michaels Autos and would refer anyone who asked me for a good dealer to go there. More

I just have to say that my experience today at Michaels Autos was an absolute pleasure. The finance manager and sales manager went above and beyond my expectations. I went in to look for an older car and Autos was an absolute pleasure. The finance manager and sales manager went above and beyond my expectations. I went in to look for an older car and bought a beautiful Black Mercedes E-350. They were not only gentlemen understandable and accommodating to my financial needs/ worries - they took the time to explain (and show!) me why I should buy a newer vehicle . I am so happy to buy my dream car and loving it every moment. I could shout from the rooftops about how happy they and their services made me, I would! But for now, hopefully this review will help :) Thanks again, gentlemen! More