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Michael's Subaru of Bellevue

Bellevue, WA

4.8
186 Reviews

15150 SE Eastgate Wy

Bellevue, WA

98007

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Showing 186 reviews

October 26, 2024

Hieu was super professional and easy to work with. Overall a seamless and efficient process. Thank you. More

by Tim Collins
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hieu Nguyen
Oct 28, 2024 -

Michael's Subaru of Bellevue responded

It is great to hear your positive experience, Tim! We're thrilled that Hieu provided you with professional and seamless service. Thank you for choosing Michael's Subaru of Bellevue, and we look forward to assisting you again in the future!

October 26, 2024

From beginning to end everyone at this dealership has the customer in mind. I felt very cared for as an individual and have not had such a positive experience anywhere else. More

by Meghan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Graham
Oct 28, 2024 -

Michael's Subaru of Bellevue responded

It's wonderful to hear about your experience, Meghan! We're delighted that our team at Michael's Subaru of Bellevue made you feel valued and cared for throughout your visit. Providing a positive customer experience is our top priority, and we're glad we succeeded with you. We can't wait to welcome you back!

October 25, 2024

Timely updates, reasonable estimates provided. Accommodation were made for last minute schedule changes. Looking forward to returning for the next service interval. More

by MikeS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not work with Sales
Oct 26, 2024 -

Michael's Subaru of Bellevue responded

Hello! We're delighted to hear that our team at Michael's Subaru of Bellevue could accommodate your schedule and provide timely updates. We look forward to welcoming you back for your next service!

October 25, 2024

They have an excellent team and I always receive great service from everyone at the dealership. More

by Aaron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Bell
Oct 28, 2024 -

Michael's Subaru of Bellevue responded

Thank you for sharing your experience, Aaron! We're delighted to hear that you consistently receive excellent service from our team at Michael's Subaru of Bellevue. We pride ourselves on providing top-notch customer care, and your feedback motivates us to keep up the great work. We can't wait to see you again soon!

October 25, 2024

Great service and communication by service representative. Quick turnaround on service and maintenance. Will continue working with them. More

by jeffreycheng0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin (Service Dept), Christian Graham
Oct 26, 2024 -

Michael's Subaru of Bellevue responded

Hi Jeffrey! We're delighted to hear about your positive experience with our service team at Michael's Subaru of Bellevue. We look forward to continuing to assist you in the future!

October 24, 2024

Michael’s Subaru of Bellevue is very professional and transparent about costs. They provide excellent services and always provide the quote in advance so that there is no surprise bill when I pick up my More

by Yifei Sun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abby
Oct 26, 2024 -

Michael's Subaru of Bellevue responded

Hello Yifei! We're delighted to hear that you appreciate the transparency and professionalism at Michael's Subaru of Bellevue. Thank you for your kind words and come again soon!

October 24, 2024

Michael's Subaru of Bellevue did a fine job of routine maintenance on my 2023 Solterra. They gave me an accurate estimate of price, and of the time to complete, and had a comfortable waiting room with wif More

by tkraemer2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcello, Rich
Oct 26, 2024 -

Michael's Subaru of Bellevue responded

Hello! Thank you for sharing your experience! We're glad to hear that our team at Michael's Subaru of Bellevue met your expectations with accurate estimates and a comfortable waiting area. We appreciate the feedback and look forward to serving you again in the future!

October 24, 2024

I purchased my car and took it to this place for all of its services. Previous year, the service team had sub-standard customer service. For example, no communicated regarding the status of my car, or the More

by Pnguyen0041
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service rep Marcel.
Oct 24, 2024 -

Michael's Subaru of Bellevue responded

We're glad to hear that you’ve noticed an improvement in customer service at Michael's Subaru of Bellevue. It’s great to know that our team has listened to customer feedback and made positive changes. We appreciate your support and look forward to continuing to provide you with excellent service in the future!

October 23, 2024

Completed maintenance work on my 2018 Forester in a timely manner, and updated me on preventative care issues that would need to be addressed in near future, with a clear explanation as to why, and wha More

by Doug
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
Oct 24, 2024 -

Michael's Subaru of Bellevue responded

Doug, we’re delighted to hear that our team at Michael's Subaru of Bellevue provided timely maintenance for your 2018 Forester and kept you informed about future preventative care. Our staff takes pride in being friendly and helpful, and it’s great to know that made a positive impact on your experience. We look forward to seeing you again soon!

October 22, 2024

Quick efficient replacement of lights which had stopped working. Service was excellent, as were the repairmen. More

by elainelwilliams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown names
Oct 23, 2024 -

Michael's Subaru of Bellevue responded

Thank you for your wonderful feedback, Elaine! We’re thrilled to hear that you had a quick and efficient experience at Michael's Subaru of Bellevue. Our team takes pride in providing excellent service, and it's great to know our repairmen made a positive impression. We look forward to helping you again soon!

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